Accessibility help

Access Keys

Access Keys are keyboard shortcuts that give a keyboard or screen-reader user quick and easy access to all of the most important areas of the site.

You can use the following Access Keys to navigate around our site

Access Key Function
0 Go to accessibility help information, including details of Access Keys
1 Go to The National Lottery home page
2 'Skip to main content' link
3 Go to Play games' section
4 Go to sitemap
5 Go to Results section
6 Go to Help section
7 Go to My Account section
8 Go to our Terms and Conditions
9 Go to our contact details

How to use Access Keys in your browser

Browser What to do
Internet Explorer 5+ (PC) Hold down the 'Alt' key, press the number of the Access Key, release both keys, then press 'Enter'
Firefox (PC) Hold down the 'Shift' and 'Alt' keys and press the number of the Access Key
Safari (Mac) Hold down the 'Ctrl' and press the number of the Access Key

Please note: Your browser may or may not support Access Keys.

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Making text larger

In Internet Explorer 6:

  1. Open the 'View' menu with the mouse or by pressing 'Alt' + 'V'
  2. Select the 'Text Size' option with the mouse or by pressing 'X'
  3. Choose your preferred text size with the mouse or by using the up and down arrow keys to select it and pressing 'Enter'.

The text on our website should now have changed to reflect the size you have chosen.

In Internet Explorer 7:

In this version of Internet Explorer a zoom feature is included which allows you to enlarge the whole browser window.

To do this, press 'Ctrl' + '+' to increase the zoom and 'Ctrl' + '-' to decrease the zoom.

You can also change the text size on our site by following these steps:

  1. Open the 'Page' menu with the mouse or by pressing 'Alt' + 'P'
  2. Select the 'Text Size' option with the mouse or by pressing 'X'
  3. Choose your preferred text size by clicking on it or by using the up and down arrow keys to select it and then press 'Enter'.

The text on our website should now have changed to reflect the size you have chosen.

In Firefox:

  1. Open the 'View' menu with the mouse or by pressing 'Alt' and 'V' at the same time
  2. Select the 'Text Size' option with the mouse or by pressing 'Z'
  3. Increase or decrease the text size using the up and down arrows and pressing 'Enter'.

You can also change the text size by pressing 'Ctrl' and '+' to increase and 'Ctrl' + '-' to decrease. 'Ctrl' + '0' restores the default 'normal' size.

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Tabbing around a web page

You can use the tab key to navigate around our website pages.

Using the 'Tab' key on a web page will select the next link on the page. You can tab repeatedly to get to the required link. You can move backwards through links by pressing 'Shift' + 'Tab' at the same time.

The selected link is highlighted by a dotted border around the link. Once your chosen link is highlighted, use the 'Enter' key on your keyboard to trigger it.

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Playing Instant Wins

If you do not currently use Flash, we recommend that when playing any Instant Wins you turn on the option to reveal the outcome automatically. You will not be able to play or see the game but will still have the chance to win.

In order to turn this option on, please sign into your Account, select 'Preferences' under 'Account preferences' on the menu to the left. Click on the 'Edit' button at the bottom of the page and this will allow you to tick the box under 'Account options'. Then select 'update' at the bottom of the page.

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Title text

Where feasible, title text has been used.

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Contact us

Please give the National Lottery Customer Care Team a call on 0845 278 8000 if you have any problems. Minicom users can contact us on 0845 910 0045.

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