Play Lotto Game Procedures

LOTTO (INCLUDING THE LOTTO RAFFLE) Game Procedures - Interactive

Tenth Edition effective 3 October 2013

© National Lottery Commission 2013

Camelot UK Lotteries Limited is licensed by the Gambling Commission (the “Commission”) to run The National Lottery and to promote The National Lottery Lotto Game (which includes the Lotto raffle) (“Lotto”).

Where Lotto is played through interactive channels, the Interactive Account Terms and Conditions (the “Terms and Conditions”), the Rules for Draw-Based Games Played Interactively (the “Rules”) and these Procedures apply. If there is any conflict between these documents, these Procedures will take priority followed by the Rules and then the Terms and Conditions.

Where Lotto is played at retailers or by offline direct debit, the National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit, and the National Lottery Lotto Game Procedures which are set out in the Players’ Guide apply.

All National Lottery Rules and Procedures for games played through interactive channels are available on The National Lottery website (www.national-lottery.co.uk), by telephoning the Interactive Contact Centre on 0845 278 8000, or by writing to The National Lottery, PO Box 251, Watford WD18 9BR.

All words that begin with a capital letter and have specific meaning in these Procedures are explained below or in Section (J).

  • (A) Introduction to Lotto and Lotto raffle

    • (1) Lotto costs £2 to play. This includes entry into the Lotto Draw and the Lotto raffle Draw.
    • (2) The Lotto raffle is a raffle draw that takes place on each Lotto Draw day. In each Lotto raffle Draw, at least 50 raffle numbers will be selected and each will win a Lotto raffle Prize.
    • (3) Lotto and Lotto raffle Draws take place on Wednesdays and Saturdays.

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  • (B) Playing Lotto on the Site

    • (1) To play Lotto on the Site, you should fill in the interactive play slip for Lotto by following the instructions provided.
    • (2) A ‘week’ when mentioned in the ‘number of weeks’ boxes on the interactive play slip, will start on the first available Wednesday or Saturday Lotto Draw that your Lotto Entry is entered into and will end immediately before (and excluding) the Lotto Draw on the same day of the following calendar week.
    • (3) For each Lotto Entry you buy, you will be given a unique Lotto raffle number which starts with 4 letters that spell a colour and is followed by 8 numbers - this will be your Lotto raffle Entry.
    • (4) Your Lotto raffle Entry will automatically be entered into the Lotto raffle Draw taking place on the same day as the Lotto Draw you have entered. If you buy a Multi-draw Lotto Entry, the same Lotto raffle number will be entered into all Lotto raffle Draws that your Multi-draw Lotto Entry is valid for.
    • (5) If you are playing Lotto by Direct Debit, you will get a different Lotto raffle Entry for each Lotto raffle Draw.
    • (6) If your Selection is not shown in your “My Account” section of the Site then that Selection will not have been entered into any Lotto Draw and you will not have been issued with a Lotto raffle Entry for that Selection.

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  • (C) How to win in Lotto

    • (1) If your Lotto Entry matches three or more of the Main Numbers you will win a Prize in the highest relevant Lotto Prize category, providing the requirements of the Rules and these Procedures are met.
    • (2) If your Lotto raffle Entry matches all of the letters and numbers in the exact order chosen in a Lotto raffle Draw (reading from left to right), you will win a Lotto raffle Prize, providing the requirements of the Rules and these Procedures are met.
    • (3) It is possible to win a Lotto Prize and a Lotto raffle Prize with one Lotto Entry and its associated Lotto raffle number.

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  • (D) Prize categories, Prizes and odds of winning

    • (1) The table below sets out and explains the Prize categories, the approximate odds of winning and the Prize Fund and Pools Fund (which are defined in Section (E) below).
      Prize Categories Approximate Odds of Winning Prize Prize Fund/Pools Fund (defined in Section (E) below and subject to Prize capping explained in Section (F) below)

      ‘Match 6’ / ‘Jackpot’ = six numbers in one Lotto Entry matched to the Main Numbers

      1:13,983,816

      Jackpot

      66.4% of the Pools Fund, plus the amount available for the Match 5 + Bonus category if there are no winning entries in that category in that same Lotto Draw.

      Part or all of the amount available for the Match 6 category in the previous Lotto Draw may also be added to the Pools Fund allocation for the Jackpot if there are no winning Entries in category in the previous Lotto Draw †

      ‘Match 5 + Bonus’ = five numbers in one Lotto Entry matched from the Main Numbers and remaining number matched to the Bonus Number

      1:2,330,636

      Estimated £50,000

      5.3% of the Pools Fund

      ‘Match 5’ = five numbers in one Lotto Entry matched from the Main Numbers

      1:55,492

      Estimated £1,000

      4.5% of the Pools Fund

      ‘Match 4’ = four numbers in one Lotto Entry matched from the Main Numbers

      1:1,033

      Estimated £100

      23.8% of the Pools Fund plus the amount available for the Match 5 category if there are no winning Entries in that category in that Lotto Draw

      ‘Match 3’ = three numbers in one Lotto Entry matched from the Main Numbers

      1:57

      £25

      £25 Prize payable per winning Lotto Entry from the Prize Fund, plus an equal share of any amount available for the Match 4 category if there are no winning Lotto Entries in that category in that Lotto Draw

      Lotto raffle

      See table below

      Guaranteed £20,000*

      Payable per winning Lotto raffle Entry from the Prize Fund. All or part of the amount available for the Match 6 category in the previous Lotto Draw may also be used to pay additional Lotto raffle Prizes if there are no winning Entries in the Match 6 category in the previous Lotto Draw†

      † For more information, see the Match 6 Prize category row in the table in paragraph (E)(4) below.

      *Camelot may decide at any time to hold a promotional Lotto raffle Draw in which Lotto raffle Prizes of more or less than £20,000 may be available to be won. These Prizes will be in addition to the 50 guaranteed Lotto raffle Prizes that can be won in that Lotto raffle Draw.

    • (2) The odds of winning any Lotto Prize are approximately 1 in 54. The value of your Lotto Prize will depend on the number of Lotto Entries sold and the number of Lotto Entries that match the same numbers as you.
    • (3) The odds of winning a Lotto raffle Prize will vary depending on the number of Lotto raffle Entries in each Lotto raffle Draw. The table below sets out the approximate odds of winning a Lotto raffle Prize in a Lotto base Draw where 50 Lotto raffle Prizes are available to be won.
      Draw Day/Type Approximate Odds of Winning a Lotto raffle Prize

      Wednesday - Lotto base Draw

      1 in 180,000 based on expected sales of 9 million Lotto Entries

      Saturday - Lotto base Draw

      1 in 320,000 based on expected sales of 16 million Lotto Entries

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  • (E) The Prize Fund and Pools Fund

    • (1) All Prizes will be rounded down to the nearest £1. Subject to this, 47.5% of sales for a Lotto and Lotto raffle Draw (or any larger amount agreed by Camelot and the Commission) will be available to be paid out in Lotto Prize(s) and Lotto raffle Prizes to players for that Lotto and Lotto raffle Draw (the “Prize Fund”).
    • (2) 5.03% of sales for each Lotto Draw and Lotto raffle Draw will be allocated from the Prize Fund to pay Lotto raffle Prizes for the Lotto raffle Draw on the same Lotto Draw day. Any money left over from this 5.03% after the Lotto raffle Prizes for that Lotto raffle Draw have been paid will be put in a reserve fund (the ‘Reserve Fund’) and (subject to Lotto Prize capping - see Section (F) below) will not form part of the Prize Fund for that Lotto or Lotto raffle Draw. The Reserve Fund will be used if there are not enough funds from sales to pay Lotto and/or Lotto raffle Prizes in future Lotto and/or Lotto raffle Draws. It can also be used to fund additional Lotto raffle Prizes (in promotional Lotto raffle Draws and/or Lotto Rollover Draws), or to increase the amount of a Lotto or Lotto raffle Prize. The 5.03% allocation will not be used if Lotto Prize Capping needs to take place.
    • (3) The Pools Fund is the amount of money left in the Prize Fund after the sum equal to 5.03% of Lotto and Lotto raffle sales and all Match 3 Prizes have been deducted. The percentage of the Pools Fund allocated to each remaining Prize category (as set out in the table in paragraph (D)(1) above) will be divided equally by the number of winning Lotto Entries in that Prize category.
    • (4) The table below shows what happens to the money in each Lotto Prize category if there are no winning Lotto Entries in that Lotto Prize category in a Lotto Draw.
      Prize Category What happens to the Prize Money if there are no Winning Lotto Entries?

      Match 6 / Jackpot

      Either
      • all of it rolls over and is added to the Jackpot for the next Lotto Draw*, or
      • part of it rolls over and is added to the Jackpot for the next Lotto Draw, with the rest of it being used to pay for additional Lotto raffle Prizes in the next Lotto Rollover Draw*, or
      • all of it is used to pay for additional Lotto raffle Prizes in the next Lotto Rollover Draw*.

      Camelot will decide, in line with a scheme approved by the Commission, which of the above will happen for each Lotto Draw in which there are no winners in this Prize category.

      Match 5 + Bonus

      It is added to the Jackpot for that Lotto Draw

      Match 5

      It is added to the Prize pool for the Match 4 Prize category for that Lotto Draw

      Match 4

      It is divided equally between all winning Match 3 Prize category Lotto Entries for that Lotto Draw and added to the £25 Match 3 Prize

      *The maximum number of Rollovers is four. This means that if the Jackpot is not won in five consecutive Lotto Draws, in the fifth Lotto Draw the entire Jackpot will roll down to the next Lotto Prize category where there is at least one winning Lotto Entry.

    • (5) In a Lotto Rollover Draw, Camelot may decide that there will be more than the usual 50 Lotto raffle Prizes available to be won. The number of Lotto raffle Prizes that will be available will be advertised before each Lotto Rollover Draw, and may change between different Lotto Rollover series. The number of Lotto raffle Prizes available to be won in a Lotto Rollover Draw will be only the number advertised by Camelot for that Lotto rollover Draw. This is regardless of the number of Lotto raffle Prizes that were available to be won in any previous Lotto Rollover series.

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  • (F) Prize capping

    • Lotto raffle Prizes are guaranteed and will never be less than stated (capped). Lotto Prizes will be capped in very rare cases and only if (after deduction of the 5.03% allocation mentioned in paragraph (E)(2) above) the Prize Fund for a Lotto Draw is not enough to pay £25 for every winning Lotto Entry in that Lotto Draw. In these circumstances, the Capped Prize Fund (which is the Prize Fund less the 5.03% allocation) will be allocated as set out in the table below.
      Prize Categories Allocation of Capped Prize Fund

      Match 6 / Jackpot

      31.9% of the Capped Prize Fund, plus the allocation of the Capped Prize Fund for the Match 5 + Bonus category if there are no winning Entries in that category in that Lotto Draw*

      Match 5 + Bonus

      2.5% of the Capped Prize Fund

      Match 5

      2.2% of the Capped Prize Fund

      Match 4

      11.4% of the Capped Prize Fund, plus the allocation of the Capped Prize Fund for the Match 5 category if there are no winning Entries in that category in that Lotto Draw

      Match 3

      52.0% of the Capped Prize Fund, plus the allocation of the Capped Prize Fund for the Match 4 category if there are no winning Entries in that category in that Lotto Draw, plus (only if necessary to ensure that £25 is payable per winning Lotto Entry in the Match 3 category) any other amount required from the Reserve Fund

      *Any money rolled over from previous Lotto Draws (and any money that is guaranteed or otherwise added to the Prize Fund for Lotto Prizes other than Lotto raffle Prizes in that Lotto Draw) will be added to the Capped Prize Fund allocation for the Jackpot and the total amount will be shared equally between all Jackpot winning Lotto Entries in that Lotto Draw. If there are no Jackpot winners, that total amount will roll to the next Lotto Draw, as shown in the table in paragraph (E)(4) above.

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  • (G) Cancelling a Lotto or Lotto raffle Entry

    • (1) You cannot cancel a Lotto Entry (or a Lotto raffle Entry) bought on the Site after you have accepted the Selection(s) displayed on the "Confirm Play Slip" screen of the Site.
    • (2) If your Lotto Entry includes two or more Lucky Dip Selections that contain the same six numbers, you should telephone the Interactive Contact Centre within 120 minutes of buying the relevant Lotto Entry(ies), or before the close of sales for that Lotto Draw, whichever is the earlier. Camelot may then, at its discretion and following investigation, credit your National Lottery account with a token for an amount equal to the cost of the duplicate Lotto Entry(ies).

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  • (H) Cancelled Draws

    • If Camelot becomes aware that the Lotto and Lotto raffle Draws after the next Lotto and Lotto raffle Draws will be Cancelled Draws, then in that next Lotto Draw (before the Cancelled Draws), Prize money for any Lotto Prize category where there are no winning Lotto Entries will roll down to the next Prize category where there is at least one winning Lotto Entry. If the Prize money rolls to the Match 3 Prize category, the Prize money will be divided equally between the winning Lotto Entries in the Match 3 Prize category and added to the £25 Match 3 Prize. Lotto raffle Prizes will be paid in full.

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  • (I) Refunds for Cancelled Lotto Draws

    • (1) Without limiting Camelot’s liability (as set out in Rule 5(D)(5) of the Rules), if a Lotto Draw and Lotto raffle Draw are Cancelled Draws, Camelot will refund you if you have bought a Lotto Entry for the Cancelled Draws only. If you have bought a Multi-draw Lotto Entry for the Cancelled Draws and other Lotto Draws, Camelot will refund you an amount equal to that part of the price that was paid for the Cancelled Draws.
    • (2) Any refund will be placed directly into your National Lottery account or refunded in any other way decided by Camelot. No interest will be paid on any refunds made.
    • (3) This paragraph (I) shall not apply where a Lotto Draw and Lotto raffle Draw have been delayed or postponed, or have been cancelled but are not Cancelled Draws as defined in these Procedures.

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  • (J) Meaning of Words

    Bonus Number:
    The one number randomly selected immediately after the Main Numbers have been selected.
    Cancelled Draw(s):
    Any Lotto and Lotto raffle Draw which does not take place because of the expiry, suspension or withdrawal of either Camelot's licence from the Commission to run The National Lottery or Camelot's licence from the Commission to promote Lotto.
    Interactive System:
    The system accessed via the Site which is used by Camelot to register prospective players, administer accounts, enable Lotto Entries and Lotto raffle Entries and pay Prizes.
    Lotto Draw:
    The process which results in the random selection by Camelot of a set of seven winning numbers for Lotto.
    Lotto Entry:
    A Selection for entry into a Lotto Draw which has been registered as an entry on Camelot’s central computer system.
    Lotto Prize:
    A prize won by an eligible player in one of the Match 3 to Match 6 (Jackpot) prize categories in a Lotto Draw.
    Lotto raffle Draw:
    The process which results in the random selection by Camelot of a raffle number (which consists of 4 letters that spell a colour and is followed by 8 numbers) for the Lotto raffle.
    Lotto raffle Entry:
    A unique raffle selection starting with 4 letters that spell a colour and followed by 8 numbers, which has been registered as an entry on Camelot’s central computer system.
    Lotto raffle Prize:
    A prize won by an eligible player in a Lotto raffle Draw.
    Lucky Dip:
    Six different numbers which are randomly selected by Camelot’s central computer system on your behalf for entry into a Lotto draw.
    Main Numbers:
    The first six numbers randomly chosen in a Lotto Draw.
    Multi-draw:
    The ability for you to buy the same Selections for a number of weeks.
    Prize:
    A prize won by an eligible player in a Lotto Game.
    Rollover:
    The Lotto Draw immediately after a Lotto Draw in which the Jackpot (Match 6 Prize) is not won. The maximum number of Rollovers is stated under the table in paragraph (E)(4) above.
    Selection:
    One set of six numbers chosen by you for entry into a Lotto Draw, or a Lucky Dip for a Lotto Draw.
    Site:
    The website www.national-lottery.co.uk.
    Y(y)ou/your:
    A member of the public who is eligible to play Lotto, is eligible to open an account on the Interactive System (according to the criteria set out in the Terms and Conditions) and has opened an account on the Interactive System. It does not include a person whose account on the Interactive System has been terminated, cancelled, suspended or closed.

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CONTACT NUMBERS & ADDRESSES

TELEPHONE ENQUIRIES

National Lottery Customer Care Team Tel: 0845 278 8000

For the hard of hearing using Minicom equipment, please call 08459 100 045.

Complaints or comments should also be made to the above numbers. Calls from a BT line are charged at your calling plan’s standard network rate. Mobile and other providers' charges may vary. This information is correct at July 2013.

POSTAL ENQUIRIES

The National Lottery PO Box 251 Watford WD18 9BR

E-MAIL

help@national-lottery.co.uk

POSTAL CLAIMS

The National Lottery PO Box 287, Watford, WD18 9TT

WEBSITE

www.national-lottery.co.uk

NATIONAL LOTTERY REGIONAL CENTRE ADDRESSES

WATFORD (Camelot's registered office)

The National Lottery Tolpits Lane Watford WD18 9RN Tel: 01923 425000

LIVERPOOL

The National Lottery 5 Tiger Court Kings Drive Kings Business Park Prescot Knowsley Liverpool L34 1BH Tel: 0151 236 1796

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