Play Lotto Game Procedures

Lotto Interactive Game Procedures

Seventh Edition effective 7th May 2011

© National Lottery Commission 2011

Camelot UK Lotteries Limited is licensed by the National Lottery Commission (the “Commission”) to run The National Lottery and to promote The National Lottery Lotto Game (the “Lotto Game”).

Where the Lotto Game is played through Interactive Channels, it should be played in accordance with the Interactive Account Terms and Conditions (the “Terms and Conditions”), the Rules for Draw-Based Games Played Interactively (the “Rules”) and these Procedures. If there is any conflict between these documents, these Procedures will take priority followed by the Rules and then the Terms and Conditions.

Where the Lotto Game is played at Retailers or by Offline Direct Debit, it should be played in accordance with the National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit, and with the National Lottery Lotto Game Procedures which are set out in the Players’ Guide (version 18).

All National Lottery Rules and Procedures for games played through Interactive Channels are available for inspection on the National Lottery website (www.national-lottery.co.uk) (the ‘Website’), by telephoning the Interactive Contact Centre on 0845 278 8000, or by writing to the National Lottery, PO Box 251, Watford WD18 9BR.

  • (A) General

    • (1) The Lotto Game costs £1 to play.
    • (2) Lotto Draws take place twice a week on Wednesday and Saturday.
    • (3) If your Selection is not shown in the “My Account” section of the Website then your Selection will not have been entered into any Lotto Draw.

    Back to top

  • (B) Ways to buy a Lotto Play

    • (1) Buying a Lotto Play on the Website
      • (a) You should fill in the interactive play slip for the Lotto Game by following the instructions on the Website.
      • (b) A ‘week’ when mentioned in the ‘number of weeks’ boxes on the interactive play slip, will start on the first available Wednesday or Saturday Lotto Draw that your Lotto Play is entered into and will end immediately before (and excluding) the Lotto Draw on the same day of the following calendar week.
    • (2) Buying a Lotto Play via a Mobile
      • (a) You should send your Mobile Request by following the instructions set out on the “How to Play” page of the “Play by text” section of the Website.
      • (b) Camelot will send you a text message on receiving your Mobile Request.
      • (c) You will incur your usual charge for sending a text message, payable to your mobile network operator, when a Mobile Request is sent.
      • (d) You cannot submit a Mobile Request for more than the next two Lotto Draws at any one time.

    Back to top

  • (C) Cancellation of a Lotto Play

    • (1) You cannot cancel a Lotto Play purchased on the Website after you have accepted the Selection(s) displayed on the "Confirm Play Slip" screen of the Website, unless paragraph (C)(3) below applies.
    • (2) You cannot cancel a Lotto Play purchased via your Mobile after you have submitted a Mobile Request, unless paragraph (C)(3) below applies.
    • (3) You can only cancel a Lotto Play bought via the Website or a Mobile if:
      • (a) the Lotto Play includes two or more Lucky Dip Selections that contain the same six numbers; and
      • (b) you telephone the Interactive Contact Centre within 120 minutes of the time you bought the relevant Lotto Play or before the close of sales for the relevant Lotto Draw, whichever is the earlier.

    Back to top

  • (D) Winning and Prizes in the Lotto Game

    • (1) If your Lotto Play matches three or more of the Main Numbers you will win a Prize in the highest relevant Prize category, subject to the Rules and these Game Procedures.
    • (2) The table below sets out and explains the Prize categories, the approximate odds of winning and the Pools Fund (which is defined in paragraph (D)(5) below).
      Prize Categories Approximate Odds of Winning Estimated Win Pools Fund (subject to Prize capping explained in paragraph (D)(7) below)
      ‘Match 6’ = six numbers in one Lotto Play matched to the Main Numbers 1:13,983,816 Jackpot 52% of the Pools Fund plus the amount not won in the previous Lotto Draw in the Match Six and Match Five plus Bonus categories
      ‘Match 5 + Bonus’ = five numbers in one Lotto Play matched from the Main Numbers and remaining number matched to Bonus Number 1:2,330,636 £100,000 16% of the Pools Fund
      ‘Match 5’ = five numbers in one Lotto Play matched from the Main Numbers 1:55,492 £1,500 10% of the Pools Fund
      ‘Match 4’ = four numbers in one Lotto Play matched from the Main Numbers 1:1,033 £62 22% of the Pools Fund plus the amount not won in the Match Five category for that Lotto Draw
      ‘Match 3’ = three numbers in one Lotto Play matched from the Main Numbers 1:57 £10 £10 Prize payable from the Prize Fund, plus any amount not won in the Match Four category for that Lotto Draw
      Any Prize 1:54  
    • (3) All Prizes will be rounded down to the nearest £1. Subject to this, 45% of Lotto sales will be available to be paid out in Prize(s) (the “Prize Fund”) to players for that Lotto Draw.
    • (4) Except in the circumstances described in paragraph (D)(7) below, all Match 3 Category Prizes will be £10 and will be paid from the Prize Fund.
    • (5) The Pools Fund is the amount of money left in the Prize Fund after all Match 3 Prizes have been deducted. The percentage of the Pools Fund allocated to each Prize category (as set out in the table above) will be divided equally by the number of winning Lotto Plays in that Prize category.
    • (6) The table below shows what happens to the money in each Prize category for a Lotto Draw if there are no winning Lotto Plays in that Prize category.
      Prize Category What Happens to the Prize Money if there are no Winning Lotto Plays?
      Match 6 It is rolled over and added to the Jackpot for the next Lotto Draw*
      Match 5 + Bonus It is added to the Jackpot for that Lotto Draw
      Match 5 It is added to the Prize pool for the Match 4 Prize category for that Lotto Draw
      Match 4 It is divided equally between the winning Match 3 Prize category Lotto Plays for that Lotto Draw and added to the £10 Prize

      *The maximum number of rollovers is four. This means that if the Jackpot is not won in five consecutive Lotto Draws, in the fifth Lotto Draw the entire Jackpot will roll down to the next Prize category where there is at least one winning Lotto Play.

    • (7) Prize capping (which means Prizes may be less than stated) will occur in very rare cases and only if the Prize Fund is not enough to pay every winning Lotto Play in a Lotto Draw £10. In these circumstances, the Prize Fund will be shared equally between all winning Lotto Plays. Any money rolled over from previous Lotto Draws (and any money that is guaranteed or otherwise added to the Prize Fund) will not be included in this calculation and will be shared equally between all Jackpot winning Lotto Plays. If there are no Jackpot winners, the Prize money will roll to the next Lotto Draw, as shown in the table above.

    Back to top

  • (E) Cancelled Lotto Draws

    • If Camelot becomes aware that the Lotto Draw after the next Lotto Draw will be a Cancelled Lotto Draw, then in that next Lotto Draw, Prize money for any Prize category where there are no winning Lotto Plays will roll down to the next Prize category where there is at least one winning Lotto Play.

    Back to top

  • (F) Refunds for Cancelled Lotto Draws

    • (1) Without limiting Camelot’s liability (as set out in Rule 5(D)(5) of the Rules), if there is a Cancelled Lotto Draw, Camelot will refund you if you have bought a Lotto Play for the Cancelled Lotto Draw only, or a Lotto Play for a Multi-draw for the Cancelled Lotto Draw and other Lotto Draws, an amount equal to that part of the price that was paid for the Cancelled Lotto Draw.
    • (2) Any refund will be placed directly into your National Lottery account or refunded in any other way decided by Camelot. Please note that no interest will be paid on any refunds made.
    • (3) This paragraph (F) shall not apply where a Lotto Draw has been delayed or postponed, or has been cancelled but is not a Cancelled Lotto Draw as defined in these Procedures.

    Back to top

  • (G) Meaning of Words

    Bonus Number:
    The one number randomly selected immediately after the Main Numbers have been selected.
    Cancelled Lotto Draw:
    Any Lotto Draw which does not take place because of the expiry, suspension or withdrawal of either Camelot's licence from the Commission to run The National Lottery or Camelot's licence from the Commission to promote the Lotto Game.
    Interactive System:
    The system accessed via the Website which is used by Camelot to register prospective players, administer accounts, enable Lotto Plays (including via a Mobile) and pay Prizes.
    Lotto Draw:
    The process which results in the random selection by Camelot of a set of winning numbers for the Lotto Game.
    Lucky Dip:
    Six different numbers which are randomly selected by Camelot’s central computer system on your behalf for the Lotto Game.
    Main Numbers:
    The first six numbers randomly chosen at a Lotto Draw.
    Mobile:
    A mobile phone registered on a UK mobile network which has been registered on the Interactive System either through the Website or the Interactive Contact Centre.
    Mobile Request:
    Your request via a text message for a Selection to be entered into a Lotto Draw.
    Multi-draw:
    The ability for you to buy the same Selections for a number of weeks.
    Lotto Play:
    An entry into the Lotto Game made via the Interactive System in the ways set out in these Procedures.
    Prize:
    A prize won by an eligible player in a Lotto Game.
    Selection:
    One set of six numbers chosen by you for entry into the Lotto Game, or a Lucky Dip for the Lotto Game.
    Website:
    The website www.national-lottery.co.uk
    Y(y)ou/your:
    A member of the public who is eligible to play the Lotto Game, is eligible to open an account on the Interactive System (according to the criteria set out in the Terms and Conditions) and has opened an account on the Interactive System. An Interactive Player does not include a person whose account on the Interactive System has been terminated, cancelled, suspended or closed.

    Back to top

CONTACT NUMBERS & ADDRESSES

TELEPHONE ENQUIRIES

National Lottery Customer Care Team Tel: 0845 278 8000

For the hard of hearing using Minicom equipment, please call 08459 100 045.

Complaints or comments should also be made to the above numbers. Calls from a BT line are charged at your calling plan’s standard network rate. Mobile and other providers' charges may vary. This information is correct at January 2011.

POSTAL ENQUIRIES

The National Lottery PO Box 251 Watford WD18 9BR

E-MAIL

help@national-lottery.co.uk

POSTAL CLAIMS

The National Lottery PO Box 287, Watford, WD18 9TT

WEBSITE

www.national-lottery.co.uk

NATIONAL LOTTERY REGIONAL CENTRE ADDRESSES

LIVERPOOL

The National Lottery 5 Tiger Court Kings Drive Kings Business Park Prescot Knowsley Liverpool L34 1BH Tel: 0151 236 1796

WATFORD

The National Lottery Tolpits Lane Watford WD18 9RN Tel: 01923 425000

Back to top