• How to check if you've won?

    If you bought your ticket online, we've already checked your numbers for you and will have sent you an email if you've won.

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  • What happens if I win?

    When you buy your lottery tickets online, an email will be sent to your registered email address if you win. This email will ask you to sign in to your Account to find out more. For security reasons, the email will not say that you have won. Also, when you next sign in to your Account, there will be a message in your Account to inform you of the win.

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  • How long do I have to claim my prize?

    Prizes need to be claimed within 180 days of the draw date, after which time the money will go to the Good Causes.

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  • Why can't I see the winning numbers next to my ticket?

    In the 'View tickets' area, for any draws where you have won a prize, the winning results will be displayed next to your ticket. If you wish to check your results for a specific game, you can always use our Results Checkers. Winning numbers can also be viewed using the 'Check results' tab on the main Home Page navigation. If you are not lucky enough to have a winning ticket for a particular draw, we no longer display the results for the draws next to your ticket. This small change was made following recent player feedback, where some players found the amount of information displayed made it more difficult to quickly identify on which draw their ticket or numbers had won - especially when purchasing multiple lines over multiple weeks.

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  • Why doesn't the Results Checker tab along to the next box?

    The Results Checkers no longer contain the automatic tab function which moves the cursor to the next box. However, you can still manually tab to the next box by pressing the 'Tab' key that is normally situated above the 'Caps Lock' key on the left-hand side of the keyboard. We have made this change so that our site is as user-friendly and accessible as possible, in particular, so that players are in control of the cursor at all times. This is the case for all data-entry fields throughout the site.

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