Contact us

Where can I find further information on The National Lottery?

Firstly, ask your retailer, who can tell you about a variety of sources of additional information. Alternatively, you can contact the National Lottery in several ways:

  • By post - write to PO Box 251, Watford WD18 9BR
  • By phone - call 0845 910 0000. (Operating hours are 9.00am to 11.00pm Wednesdays, Fridays and Saturdays, 9.00am to 3.00pm Sundays and 9.00am to 5.30pm on other days)
  • Via the internet - visit www.national-lottery.co.uk

Your National Lottery Regional Centres are located in:

Watford

Tel: 01923 425000

Liverpool

Tel: 0151 236 1796

Special Needs

The National Lottery Line can help if you are:

  • Visually impaired - we can provide some information in large print and Braille, and on spoken word cassette
  • Hearing impaired - if you have Minicom you can contact The National Lottery Line on 0845 9 100 045

Information in Welsh

Welsh language versions of this leaflet and Games Rules and Procedures can be viewed at Welsh retailers. Copies can be obtained from The National Lottery Line on 0845 9 100 000.

All information correct at time of going to press. Camelot UK Lotteries Limited also operates National Lottery Instant Win Games and draw-based games on the internet at www.national-lottery.co.uk. A Service Guide covering these games is available on the website. © National Lottery Commission 2009.

(Please address all enquiries to Camelot UK Lotteries Limited.)

The registered office of Camelot UK Lotteries Limited is at Tolpits Lane, Watford WD18 9RN. Complaints, comments or requests for further information should be directed to the National Lottery Line on 0845 9 100 000. Evening and weekend calls within the UK cost 6p plus up to 2p per minute from a BT Calling Plan. Mobile and other providers' charges may vary. This information is correct at November 2009.

Δ Prizes may on occasion be less than stated.

* Draw broadcast times are subject to change.

† No draws on Sundays or Christmas Day. National Lottery Games are subject to Games Rules and Procedures.