Can I cancel my draw-based game ticket after I've bought it?
If your draw-based game ticket has been issued in error or is illegible or incomplete, you should return to the retailer you bought the ticket from, who will tell you where you can cancel your ticket. This must be done within two hours from when you bought it, and before the retailer or system closes for the night or for a draw break. A Lucky Dip® ticket can be cancelled if one or more Lucky Dip lines on a ticket are the same. However, Lucky Dip entries cannot be cancelled simply because you do not like the numbers. (Please be aware that if you want to cancel a ticket issued by a Till-point Terminal, certain Till-point Terminals will also cancel all other tickets purchased in the same transaction.) If ticket sales for the relevant draw-based games have closed, then any tickets which have not been cancelled before that time cannot be cancelled and will remain in the draw. It will not be possible to cancel a ticket if the 19-digit serial number displayed on your ticket or shopping receipt cannot be found. More information about cancellations can be found in the Rules.
What if I find a ticket?
If you find a ticket before the 180-day claim period has ended that does not have the owner's name and address written on it and which you are unable to return to its rightful owner, send the ticket to Prize Payout Department, The National Lottery, PO Box 287, Watford, Herts WD18 9TT. If the rightful owner of the ticket does not come forward and successfully claim the prize within the 180-day claim period, you may, at Camelot's discretion, receive the prize.
Are my winnings tax free?
National Lottery prizes are not chargeable gains for the purposes of UK Capital Gains Tax and will not normally be assessed for UK Income Tax. If a prize is won and shared by a syndicate whose members entered into a written agreement before the win, then syndicate members should not be liable to pay UK Inheritance Tax. However, please note that HM Revenue and Customs law and practice may change. The above comments are based on our understanding of HM Revenue and Customs law and practice as at August 2011.
Where does the money raised go?
Around 28% of total National Lottery revenue is expected to go to National Lottery Good Causes in the period up to March 2013.
The National Lottery Good Causes that receive funding cover the arts, charities, education, environment, health, heritage, sports and voluntary organisations. A central database of grants awarded by National Lottery distributors can be found on the DCMS website by clicking on the following link: www.lottery.culture.gov.uk. Searches can be made by region, date or project name.
How is this money spent locally?
The distributing bodies have made hundreds of thousands of awards since The National Lottery was launched in 1994. This should mean that organisations in your area have benefited. For up-to-date information on those local organisations and projects, visit www.lottery.culture.gov.uk.