'Daily Play' Game Procedures
Third Edition effective 1st February 2009
The National Lottery, Tolpits Lane, Watford WD18 9RN.
© National Lottery Commission 2009
(Please address all enquiries to Camelot Group plc)
- Meaning of Words
- The Game, Draw and Method of Play
- Winning Selections
- Approximate Odds of Winning and Prize Structure
- Refunds in Certain Circumstances
- Contact Numbers & Addresses
The National Lottery Commission, in exercise of the powers conferred on it by Sections 5 and 6 of the National Lottery etc. Act 1993 as amended, has granted to Camelot Group plc licences to run the National Lottery and to promote The National Lottery Daily Play Game. The National Lottery Daily Play Game is subject to The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit (available for inspection at National Lottery Retailers or on request from the National Lottery Line, 0845 9 100 000), and to these Procedures. In the event of any ambiguity or inconsistency between The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit and these Procedures, these Procedures shall prevail.
The National Lottery Daily Play Game played otherwise than at a Retailer or by Offline Direct Debit is governed by the Rules for Draw-Based Games Played Interactively and the Game Procedures for the National Lottery Daily Play Game Played Interactively.
Words and expressions defined in the Rules that are not defined in these Procedures shall bear the same meaning herein unless the context otherwise requires.
Meaning of Words
The following words and terms, when used in these Procedures, shall have the following meanings, unless the context clearly indicates otherwise.
- 'Act'
- means the National Lottery etc. Act 1993 as amended.
- 'Board'
- means one of the boxes on a Play Slip which contains the numbers one to twenty-seven inclusive, a Lucky Dip box and a VOID box and any identifying and associated letter.
- 'Cancelled Draw'
- means any Draw which does not take place by reason only of the expiry, suspension or revocation of either the Company's Licence from the Commission under Section 5 of the Act to run the National Lottery or the Company's Licence from the Commission under Section 6 of the Act to promote the Game.
- 'Central Computer System'
- means the computer systems used by the Company from time to time to operate National Lottery games.
- 'Commission'
- means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.
- 'Company'
- means Camelot Group plc, a company registered in England and Wales, whose registered office is at Tolpits Lane, Watford, Hertfordshire WD18 9RN.
- 'Draw'
- means the process which culminates in the selection by the Company of a set of Winning Numbers for the Game on a random basis.
- 'Draw-Based Game'
- means a National Lottery game, the result of which is determined by a draw and in which a player's selection is recorded on the Central Computer System, but excluding any plays which are made available via an Interactive Channel.
- 'Entry'
- means a chance or entry in the Game which has been registered as an entry on the Central Computer System.
- 'Exchange Ticket'
- means the Ticket issued by the Terminal when a winning Multi-draw Ticket is presented for payment (provided that the Ticket presented is still valid for future Draws) and which will show the remaining number of Draws and range of Draw dates for which the Ticket remains valid.
- 'Game'
- means The National Lottery Daily Play Game.
- In-Store Checkout Terminal
- means a type of Terminal which is situated at the checkout desk of certain Retailers and which is designated as an in-store checkout terminal by the Company.
- Interactive Channel(s)
- means those interactive channel(s) via which National Lottery games may be made available to Players including, without limit, websites, interactive television channels and mobile telephones.
- 'Lucky Dip ®'
- means a Selection consisting of seven different numbers which, instead of being selected by a Retail Player, are selected on a random basis by the Company's Central Computer System on behalf of that player.
- 'Lucky Dip Prize Entry'
- means a £1 Lucky Dip Daily Play Game entry, recorded on a Ticket issued as a "Match 0" Prize category Prize in the Game which is valid for the next available Draw following validation of the Ticket entitling the Player to that Prize in accordance with the Company's Ticket Validation Requirements.
- 'Multi-draw'
- means a facility to play the Game for a number of Draws with the purchase in advance of one Ticket, the number and frequency of such Draws available for selection by Retail Players using the facility being as determined by the Company from time to time.
- 'Play Card'
- means a printed card made available by the Company which may be issued by certain Retailers who are permitted to do so by the Company and which bears one or more number selections (which may be numbers selected by the Retail Player and/or Lucky Dip requests) with which a Retail Player may make an entry into the Game at a Terminal.
- 'Play Card Selection'
- means one set of seven numbers chosen by a Retail Player within one Board on a Play Slip and which is recorded on a Play Card, or a Lucky Dip request recorded on a Play Card.
- 'Play Slip'
- means a preformatted slip made available by the Company bearing the numbers from which a Retail Player can make his selection to make an entry into the Game or obtain a Play Card at a Terminal, other than an In-Store Checkout Terminal. A Play Slip may carry several Boards.
- 'Player'
- means a member of the Playing Public who purchases or otherwise acquires an Entry.
- 'Playing Public'
- means members of the public who are eligible to purchase Entries.
- 'Prize'
- means a prize won by a Player in the Game.
- 'Refund Till'
- means the machine situated at Retailers, designated by the Company as Retailers being permitted to have In-Store Checkout Terminals, which allows Tickets and Ticketless Entries purchased at In-Store Checkout Terminals to be cancelled.
- 'Retail Player'
- means a member of the Playing Public who purchases or otherwise acquires a Ticket or a Ticketless Entry.
- 'Retailer'
- means any person, firm or company authorised by the Company to sell Tickets and/or to pay Prizes in respect of Valid Winning Tickets.
- 'Rules'
- means The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit and in force from time to time (formerly known as the National Lottery Rules for Draw-Based Games Played at Retailers or by Subscription).
- 'Selection'
- means one set of seven numbers chosen by a Retail Player within one Board on a Play Slip and which is recorded on a Ticket issued in accordance with the Rules, and includes a Lucky Dip recorded on a Ticket and a set of seven numbers chosen by a Player which is keyed in manually by a Retailer and which is recorded on a Ticket.
- 'Terminal'
- means the machine which allows Tickets to be printed and, in the case of Terminals other than In-Store Checkout Terminals, winning Tickets to be validated.
- 'Ticket'
- means the ticket for the Game issued by a Terminal to record a Retail Player's Entry or Entries, the Game Draw date(s) for which the ticket is valid, and such other information as may be determined by the Company from time to time.
- 'Ticketless Entry'
- means an Entry purchased by a member of the Playing Public by way of an In-Store Checkout Terminal but in relation to which Entry no Ticket nor any part of a Ticket is produced (provided that, for the avoidance of doubt, no person has any right to purchase a Ticketless Entry).
- 'Valid Winning Ticket'
- means a winning Ticket which meets all the Company's Ticket Validation Requirements as set out or referred to in the Rules.
- 'Winning Numbers'
- means the seven numbers drawn in a Draw which are used to determine the winning Entries.
- 'Winning Selection'
- means a selection which entitles a Player to a Prize in the category applicable to the correct numbers selected.
Where the context so requires in these Procedures, the neuter gender shall include the feminine or masculine gender and vice-versa, the feminine gender shall include the masculine gender and vice-versa and the singular shall include the plural and vice-versa.
(A) The Game
The game is called The National Lottery Daily Play Game.
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(B) Draw
The Draw for the Game will take place six times per week on Monday to Saturday inclusive except that no Draw will take place on Christmas Day unless with the consent of the Commission, or on such other day as may be specified by the Company from time to time.
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(C) Method of Play
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(1) Cost of play
- (a) Each Entry (where payment is required) has a cost of £1.
- (b) The cost of a Multi-draw Ticket will be the total cost of the Entries selected multiplied by the number of Game Draws the Retail Player has chosen.
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(2) Making a Selection
- (i) Using a Play Slip to purchase a Ticket
- (a) On any one Play Slip a Retail Player may play a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
- (b) Each Selection is made by manually marking seven numbers within one Board or by manually marking the Lucky Dip box on that Board.
- (c) A Retail Player using a completed Play Slip to purchase a Ticket should submit the Play Slip to the Retailer together with the appropriate amount due. The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Ticket recording each Selection marked on the Play Slip.
- (d) By marking the appropriate box under the words "Step 1: Select your day(s)" on a Play Slip the Retail Player will be able to enter his Selection in one or more of the next available six Draws.
- (e) Where the Retail Player uses the Multi-draw facility to purchase a Ticket he will mark his Selection on the appropriate Boards of the Play Slip and mark the appropriate box under the words "Step 1: Select your day(s)" on the Play Slip to determine the Draws for which his Selection is to be entered. Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the particulars of the required Draws. The Terminal will issue a Ticket which shows the Selection made and the Draws selected.
- (ii) Using a Play Slip to obtain a Play Card
- (a) On any one Play Slip a Retail Player may play a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
- (b)Each Play Card Selection is made by manually marking seven numbers within one Board or by manually marking the Lucky Dip box on that Board.
- (c) A Retail Player using a completed Play Slip to obtain a Play Card should submit the Play Slip to the Retailer (which Retailer must, for the avoidance of doubt, be a Retailer who is permitted by the Company to issue Play Cards). The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Play Card recording each Play Card Selection marked on the Play Slip.
- (d) A Retail Player may at a Terminal (other than an In-Store Checkout Terminal) request the Retailer to key in manually a selection of numbers to be recorded on a Play Card by specifying the seven numbers required per entry into the Game.
- (e) By marking the appropriate box under the words "Step 1: Select your day(s)" on a Play Slip the Retail Player will be able to indicate whether he wishes his Play Card Selection (at the time he uses the Play Card to purchase a Ticket) to be entered into one or more of the next available six Draws.
- (f) Where the Retail Player uses the Multi-draw facility to obtain a Play Card he will mark his Play Card Selection on the appropriate Boards of the Play Slip and mark the appropriate boxes under the words "Step 1: Select your day(s)" on the Play Slip to determine the Draws for which his Play Card Selection is to be entered (at the time he uses the Play Card to purchase a Ticket). Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the particulars of the required Draws into which he wishes his Play Card Selection to be entered (at the time he uses his Play Card to purchase a Ticket).
- (iii) Provisions applicable to both using a Play Slip to purchase a Ticket and using a Play Slip to obtain a Play Card
- Nothing in these Procedures shall operate to prevent or restrict the Company in connection with the promotion of the Game from issuing mechanically-completed Play Slips for the use of Retail Players.
- (iv) Using a Play Card to purchase a Ticket
- A Retail Player using a Play Card to purchase a Ticket should submit the Play Card to a Retailer together with the appropriate amount due. The Play Card is processed through the Terminal which will issue a Ticket reflecting each Play Card Selection. If the Play Card is processed through an In-Store Checkout Terminal but a Ticketless Entry occurs which is not cancelled in accordance with paragraph (C)(3) below, Rule 4(M) of the Rules will apply.
- (v) Purchasing a Ticket without first using a Play Slip or a Play Card
- (a) A Retail Player may, if purchasing a Ticket from a Terminal (other than an In-Store Checkout Terminal) without completing a Play Slip or first obtaining a Play Card, request the Retailer to key in a selection of numbers manually by specifying the seven numbers required per entry into the Game.
- (b) A Retail Player may, if purchasing a Ticket from a Terminal at which a Lucky Dip facility is available, without completing a Play Slip or first obtaining a Play Card, request the Retailer to issue a Ticket which has recorded on it the requested number of Lucky Dips.
- (vi) General
- No Play Card Selection or any other set of numbers selected by a Retail Player will be entered into the Game unless and until they have been registered as Entries.
- (i) Using a Play Slip to purchase a Ticket
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(3) Cancellation of a Ticket or Ticketless Entry
- (a) Subject to paragraph (C)(3)(b), (d), (e) and (i) below, a Ticket (other than a Ticket recording one or more Lucky Dip Prize Entries to which the provisions of paragraph (C)(3)(j) below apply and an Exchange Ticket to which the provisions of paragraph (C)(4)(b) below apply) may be cancelled if it has been issued in error; or it is illegible; or it is incomplete; or if it contains two or more Lucky Dip Selections each comprising the same seven numbers.
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(b) Ticket falling within the terms of paragraph (C)(3)(a) above may only be cancelled if:
- (i) it is returned to the issuing Terminal (or a Refund Till if the issuing Terminal is an In-Store Checkout Terminal) within 120 minutes of the time when it was purchased or before the close of sales for the relevant Draw or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
- (ii) the Ticket can be cancelled through the bar code reading device and optical mark reader on the Terminal or, in the case of a Ticket issued by an In-Store Checkout Terminal, through the manual entry of a lottery sale identifier (being the number described as such on the Ticket and the Retail Player's receipt) by the Retailer. In the event that the Ticket to be cancelled is not readable by the bar code reading device and/or the optical mark reader, the Retailer will be required to contact the Company to receive authorisation for cancellation. In the event that the Retail Player cannot provide a lottery sale identifier for a Ticket issued by an In-Store Checkout Terminal it will not be possible to cancel such Ticket.
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(c)Subject to paragraph (C)(3)(d) and (i) below, a Ticketless Entry may be cancelled if:
- (i) the Retail Player attends the Refund Till within 120 minutes of the time when the Ticketless Entry was purchased or before the close of sales for the relevant Draw or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
- (ii) the Retail Player provides the Retailer with sufficient information to enable the Ticketless Entry to be cancelled. In the event that the Retail Player cannot provide a lottery sale identifier for the transaction it will not be possible to cancel the Ticketless Entry.
- (d) Subject to paragraph C(3)(i) below, all Tickets and/or Ticketless Entries for Draw-Based Games issued by an In-Store Checkout Terminal in a single transaction will be cancelled automatically by the Refund Till if a Retail Player cancels any one of the Tickets and/or Ticketless Entries issued in that transaction.
- (e) For Tickets purchased at a Terminal, other than an In-Store Checkout Terminal, prior to returning a Ticket to the issuing Terminal for cancellation a Retail Player should fill in with pen the "VOID" box on the Ticket.
- (f) On cancellation of a Ticket or a Ticketless Entry the Retail Player will be entitled to a refund from the Retailer equal to the retail price of the Ticket or Ticketless Entry.
- (g) For the avoidance of doubt, a Retail Player may not seek cancellation of a Lucky Dip Ticket by reason only of the number selection(s) on the Ticket not being to his liking.
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(h) A Ticket or a Ticketless Entry may only be cancelled if the corresponding Entry is actually deleted from the Central Computer System within the period specified in paragraph (C)(3)(b)(i) above, or as the case may be, paragraph (C)(3)(c)(i) above.
- (i) A Ticket bearing a Lucky Dip Prize Entry or Entries cannot be cancelled.
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(4) Multi-draws
- (a) If a Prize is paid or issued on a Multi-draw Ticket which is still valid for future Draws, an Exchange Ticket will be issued, in accordance with the Company's procedures, to the owner or Claimant together with his Prize payment.
- (b) A Multi-draw Ticket shall not be capable of cancellation other than in accordance with paragraph (C)(3)(a) above and, in any event, prior to the first Draw in respect of which the Ticket has been issued. No Exchange Ticket will be cancelled.
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(1) Cost of play
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(D) Winning Selections
Subject to the provisions of the applicable game rules and the game procedures for the Game, a Player who, in respect of any selection, has four or more (or no) numbers which match the Winning Numbers will be entitled to a prize in the highest prize category to which those numbers relate - see paragraph (E)(3) below.
- "Match 0" Prize category
- means that the Player has matched no numbers in any one selection with the seven Winning Numbers drawn.
- "Match 4" Prize category
- means that the Player has correctly matched four numbers in any one selection from the seven Winning Numbers drawn.
- "Match 5" Prize category
- means that the Player has correctly matched five numbers in any one selection with the seven Winning Numbers drawn.
- "Match 6" Prize category
- means that the Player has correctly matched six numbers in any one selection with the seven Winning Numbers drawn.
- "Match 7" Prize category
- means that the Player has correctly matched seven numbers in any one selection with the seven Winning Numbers drawn.
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(E) The National Lottery Daily Play Game - Approximate Odds of Winning and Prize Structure
- (1) The following table sets out the probability of winning and, subject to paragraph (2) below, the allocation of Prizes.
Prize Categories Approximate Odds of Winning per Entry Prize (subject to paragraph (2) below) Match 7 1:888,030.0 £30,000 Match 6 1:6,343.1 £300 Match 5 1:222.6 £30 Match 4 1:22.3 £5 Match 0 1:11.5 Lucky Dip Prize Entry Any Prize 1:7.4 - (2)(a) If:
- (i) the total value of Prizes otherwise payable in respect of a Draw exceeds 300% of the aggregate face value of Entries in that Draw ("Draw Ticket Sales"); and
- (ii) the total value of Prizes otherwise payable in respect of that Draw exceeds the sum of Draw Entry Sales multiplied by 0.5278 , plus £500,000; and
- (iii) in at least one of the prize categories for that Draw (other than the Match 0 prize category) the maximum number of fixed Prizes as set out in paragraph (E)(2)(e) below is exceeded the provisions of paragraph (E)(2)(d) below shall apply.
- (b) Where paragraph (E)(2)(a) above applies, then:
- (i) where the number of Prizes in a prize category in that Draw would otherwise exceed the maximum number of fixed Prizes, as specified in paragraph (E)(2)(e) below, the Prizes for that prize category will be determined in accordance with paragraph (E)(2)(d) below;
- (ii) where the number of Prizes in a prize category does not exceed the said maximum, the Prize for that prize category will be as set out in paragraph (E)(1) above.
- (c) For the avoidance of doubt if any one or more of the circumstances set out in paragraphs (E)(2)(a)(i), (ii) or (iii) above should fail to occur in relation to a specific Draw, all fixed Prizes in that Draw shall be payable in full.
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(d)
- (i) Residual Pool 1 for each Draw will be the greater of:
- 300% of the total value of Draw Entry Sales; and
- • Draw Entry Sales multiplied by 0.5278 , plus £500,000
less the actual Prizes won in the Match 0 prize category in that Draw, calculated at the rate of £1 per Prize.
- (ii) Residual Pool 2 for each prize category in a particular Draw, excluding the Match 0 Prize category, will be the maximum number of Prizes for that prize category calculated in accordance with paragraph (E)(2)(e) below, multiplied by the Prize for that prize category as set out in paragraph (E)(1) above.
- (iii) Residual Pool 3 for each Draw will be the total of the Residual Pools 2 for that Draw, less the value of Prizes payable in those prize categories in which the number of Prizes does not exceed the relevant maximum calculated in accordance with paragraph (E)(2)(e) below.
- (iv) Subject to paragraphs (E)(2)(d)(v) and (vi) below, Residual Pool 3 will be allocated to that prize category in which such maximum was exceeded and divided by the number of prizes won in that prize category; the resulting amount shall be the Prize for that prize category for that Draw.
- (v) Subject to paragraph (E)(2)(d)(vi) below, if there is more than one prize category in which such maximum is exceeded in the Draw, Residual Pool 3 will be allocated between those prize categories pro rata to the total value of prizes which would have been won in each of those prize categories had the provisions of this paragraph (E)(2) not been applied and the Prize for each such prize category will be the amount so allocated to it divided by the number of prizes won in that prize category.
- (vi) If the Prize in any prize category as determined under paragraph (E)(2)(d)(iv) or (E)(2)(d)(v) above exceeds the prize for that prize category as specified in paragraph (E)(1) above, then the Prize for that prize category will be as specified in paragraph (E)(1) above.
- (i) Residual Pool 1 for each Draw will be the greater of:
- (e) For the purposes of paragraph (E)(2)(d) above, the maximum number of fixed Prizes in a prize category shall be calculated as follows:
Prize Category Maximum Number of Prizes Match 7 The number produced by dividing Residual Pool 1, as defined in paragraph (E)(2)(d)(i) above, by 888,030.0 and then dividing the resulting figure by 0.4405 (and, where the resulting number is not a whole number, rounding up to the next whole number). Match 6 The number produced by dividing Residual Pool 1 as defined as aforesaid by 6,343.0714 and then dividing the resulting figure by 0.4405 (and, where the resulting number is not a whole number, rounding up to the next whole number). Match 5 The number produced by dividing Residual Pool 1 as defined as aforesaid by 222.5639 and then dividing the resulting figure by 0.4405 (and, where the resulting number is not a whole number, rounding up to the next whole number). Match 4 The number produced by dividing Residual Pool 1 as defined as aforesaid by 22.2564 and then dividing the resulting figure by 0.4405 (and, where the resulting number is not a whole number, rounding up to the next whole number). In each paragraph of the above 'Maximum Number of Prizes' column, the first figure represents the actual odds of winning in the relevant prize category and the second figure (0.4405) represents the percentage of Draw Entry Sales which, it is expected, will over time be the average Prize payment percentage, excluding the Match 0 prize category, from such Draw Entry Sales per Draw.
- (f) Each Prize which is not a whole number of pounds sterling will be rounded down to the nearest £1.
- (3) "Match 7" is the highest prize category and "Match 0" is the lowest prize category. The Company reserves the right at its absolute discretion to increase the Prize for any prize category or categories for any Draw subject to the prior agreement of the Commission.
- (4) The holder of a Winning Selection may win in only one prize category per Entry in connection with the Winning Numbers drawn in the relevant Draw(s) and shall be entitled only to the Prize for the highest prize category won by those numbers in such Draw(s) (regardless of the actual Prize value).
- (5)
- (a) The "Match 0" Prize is a Lucky Dip Prize Entry and, for the purposes of this paragraph (E), shall be deemed to be a Prize with a value of £1.
- (b) A "Match 0" Prize must be claimed within 180 days after the date of the relevant Draw. Rule 4(O)(3) of the Rules does not apply to "Match 0" Prizes.
- (c) If for any reason a Ticket recording a Lucky Dip Prize Entry cannot be issued to the person entitled under the Rules to that Prize entry the only liability of the Company to that person shall be to pay to him the sum of £1.
- (d) Subject to paragraph (E)(5)(c) above, there is no cash or other alternative to a "Match 0" Prize.
- (1) The following table sets out the probability of winning and, subject to paragraph (2) below, the allocation of Prizes.
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(F)Refunds in Certain Circumstances
- (1) Notwithstanding any provision to the contrary in the Rules, in the event of a Cancelled Draw the Company shall:
- (a) refund to a Retail Player who has purchased either a Ticket for the Cancelled Draw only or a Multi-draw Ticket for the Cancelled Draw and other Draws, an amount equal to that part of the Ticket purchase price as was paid in respect of and is attributable to the Cancelled Draw;
- (b) refund to a Retail Player who has purchased a Ticketless Entry for the Cancelled Draw an amount equal to the purchase price as was paid in respect of and is attributable to the Cancelled Draw.
- (2) Any refund and payment under paragraph (F)(1) above must be claimed by the Retail Player. The methods of claiming, payment, the validation of claims and (subject to paragraph (F)(3) below) the period within which such claims may be made shall be as determined by the Company in its absolute discretion from time to time but subject to the prior agreement of the Commission. A Retail Player will in any event be required to produce the Ticket before any refund or payment will be made except in the case of a Ticketless Entry, when a Retail Player must provide such information as the Company may require to satisfy itself that such Retail Player is the owner of such Ticketless Entry.
- (3) The period referred to in paragraph (F)(2) above shall be a period expiring not earlier than the day 90 days after the date on which the Cancelled Draw was to have taken place.
- (4) Neither the Company nor any Retailer shall in any circumstances be liable to pay interest in respect of refunds or payments made under this paragraph (F).
- (5) For the avoidance of doubt, this paragraph shall not apply in respect of any Draw which is delayed or postponed nor in respect of any Draw which is cancelled but which is not a Cancelled Draw as defined in these Procedures.
- (1) Notwithstanding any provision to the contrary in the Rules, in the event of a Cancelled Draw the Company shall:
CONTACT NUMBERS & ADDRESSES TELEPHONE ENQUIRIES
The National Lottery Line
0845 910 0000
For the hard of hearing using Minicom equipment, please call 0845 910 0045.
Complaints or comments should also be directed to the above numbers. Evening and weekend calls cost 6p plus up to 2p per minute from a BT Calling Plan. Mobile and other providers' charges may vary. This information is correct at September 2008.
PLAY BY DIRECT DEBIT SERVICE
0845 912 5000
POSTAL ENQUIRIES
The National Lottery P0 Box 1010 Liverpool L70 1NL
POSTAL CLAIMS
The National Lottery P0 Box 287 Watford WD18 9TT
WEBSITE
www.national-lottery.co.uk
NATIONAL LOTTERY REGIONAL CENTRE ADDRESSES
(For opening hours, telephone the National Lottery Line.)
LIVERPOOL
The National Lottery Unit 3B Olympic Way Sefton Business Park Aintree Liverpool L30 1RD Tel: 0151 236 1796
WATFORD
The National Lottery Tolpits Lane Watford WD18 9RN Tel: 01923 425000
