Play EuroMillions Game Procedures

EuroMillions and Millionaire Raffle Games Procedures

Seventh edition effective 7th November 2009

The National Lottery Commission, in exercise of the powers conferred on it by Sections 5 and 6 of the National Lottery etc Act 1993 as amended, has granted to Camelot Group plc licences to run the National Lottery and to promote The National Lottery EuroMillions and Millionaire Raffle Games. The National Lottery EuroMillions and Millionaire Raffle Games are subject to The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit (subject to paragraph (Q) below) (available for inspection at National Lottery Retailers in the United Kingdom and Isle of Man or on request from the National Lottery Line, 08459 100 000) and to these Procedures. In the event of any ambiguity or inconsistency between The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit and these Procedures, these Procedures shall prevail.

The National Lottery EuroMillions and Millionaire Raffle Games played otherwise than via a Retailer are governed by the Rules for Draw-Based Games Played Interactively and the EuroMillions and Millionaire Raffle Interactive Games Procedures.

Words and expressions defined in the Rules that are not defined in these Procedures shall bear the same meaning herein unless the context otherwise requires.

  • Meaning of Words

    The following words and terms, when used in these Procedures, shall have the following meanings, unless the context clearly indicates otherwise.

    'Act'
    means the National Lottery etc. Act 1993 as amended.
    'Board'
    means the two sets of numbers and any identifying and associated letter on a Play Slip from which a Retail Player may make a EuroMillions Selection to enter the EuroMillions Game.
    'Cancelled Draw'
    means any draw which does not take place; or any EuroMillions Draw and/or Millionaire Raffle Draw which takes place but in which the Playing Public cannot participate for any reason including, without limit, suspension of such participation as described in paragraph (N)(2) below and expiry, suspension or revocation of either the Company's licence from the Commission under Section 5 of the Act to run the National Lottery or the Company's licence from the Commission under Section 6 of the Act to promote the UK Games.
    'Central Computer System'
    means the computer systems used by the Company from time to time to operate National Lottery Games.
    'Commission'
    means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.
    'Common Prize Fund'
    means the prize fund for each EuroMillions Draw, as more particularly referred to in paragraph (F)(1) below.
    'Company'
    means Camelot Group plc, a company registered in England & Wales, whose registered office is at Magdalen House, Tolpits Lane, Watford, Hertfordshire WD18 9RN.
    'Co-Promoter'
    means a body or organisation established in a territory outside the Territory which is licensed, authorised or otherwise permitted by the relevant authority to operate and promote a lottery forming part of the EuroMillions Game in a territory outside the Territory.
    'Draw-Based Game'
    means a National Lottery game, the result of which is determined by a draw and in which a player's selection is recorded on the Company's Central Computer System, but excluding any plays which are made available via an Interactive Channel.
    'Draws
    means the EuroMillions Draw and the Millionaire Raffle Draw.
    'Entries'
    means a EuroMillions Entry and a Millionaire Raffle Entry in one or more Draws.
    'EuroMillions Draw'
    means the process which culminates in the selection on a random basis and in accordance with the EuroMillions Draw Procedures of a set of Winning EuroMillions Numbers for all lotteries which form the EuroMillions Game.
    'EuroMillions Draw Procedures'
    means the draw procedures to which any EuroMillions Draw shall be subject as determined by SLE from time to time.
    'EuroMillions Entry'
    means a chance or entry in the EuroMillions Game which has been registered as an entry on the Central Computer System.
    'EuroMillions Event Draw'
    means any EuroMillions Draw which is designated from time to time by the Company and the Co-Promoters, subject to prior consent of the Commission, as a EuroMillions Draw in which (a) there will be a guarantee of the minimum amount which is available to pay prizes in the Match 5 and 2 Lucky Stars Prize Category, and (b) if there are no winners in that prize category, the prize money allocated to the Jackpot Pool for that EuroMillions Draw will be subject to the relevant rolldown procedure referred to in paragraph (F)(6)(b) below.
    'EuroMillions Game'
    means the EuroMillions Game as referred to in paragraph (B)(1) below.
    'EuroMillions Prize'
    means a prize won by a Player in the EuroMillions Game.
    'EuroMillions Prize Categories'
    means the prize categories set out in column (a) of the table forming part of paragraph (H)(1) below.
    'EuroMillions Reserve Fund'
    means the fund described in paragraph (G) below.
    'EuroMillions Selection'
    means the set of seven numbers chosen by a Retail Player within one Board in respect of the EuroMillions Game (being five numbers from the Select Five Section and two numbers from the Select Two Section) and includes a "Lucky Dip" request and a set of seven numbers chosen by a Player (being five numbers from the Select Five Section and two numbers from the Select Two Section) which is keyed in manually by a Retailer.
    'Exchange Rate'
    means the Euro/Sterling exchange rate as notified by the Company's bankers, the Royal Bank of Scotland, to the Company from time to time and/or by such other financial institution as shall be agreed between the Company and the Commission from time to time.
    'Exchange Ticket'
    means the Ticket issued by the Terminal when a winning Multi-draw Ticket is presented for payment (provided that the Ticket presented is still valid for future Draws) and which will show the remaining number of Draws and range of dates for which the Ticket remains valid.
    'In-Store Checkout Terminal'
    means a type of Terminal which is situated at the checkout desk of certain Retailers and which is designated as an in-store checkout terminal by the Company.
    'Interactive Channel(s)'
    means those interactive channel(s) via which National Lottery games may be made available to Players including, without limit, websites, interactive television channels and mobile telephones.
    'Jackpot Category'
    means the Match 5 and 2 Lucky Stars Prize Category in the EuroMillions Game (as described in paragraph (E) below).
    'Jackpot Pool'
    means the prize pool fund available to potential winners of the EuroMillions Game at the Match 5 and 2 Lucky Stars Prize Category as more particularly described in paragraph (F)(5) below.
    'Jackpot Pool Cap'
    means €185,000,000 (one hundred and eighty-five million euros) on the first occasion on which the Jackpot Pool equals or, but for paragraph (F)(6)(c) below would exceed, such amount, plus an additional €5,000,000 (five million euros) on each subsequent occasion on which the Jackpot Pool equals or, but for paragraph (F)(6)(c) below would exceed, the Jackpot Pool Cap from time to time, or such other cap or additional amounts as shall be calculated by reference to any scheme that has the Commission's prior approval.
    'Jackpot Winner'
    means a winning Player at the Jackpot Category in the EuroMillions Game.
    ''Lottery Operators Agreement''
    means the agreement between the Company, its Co-Promoters from time to time and SLE which provides for the operation and management of the EuroMillions Game, as the same may be amended from time to time.
    'Lucky Dip®'
    means a EuroMillions Selection consisting of one set of seven numbers (being five numbers from the Select Five Section and two numbers from the Select Two Section) which, instead of being selected by a Retail Player, have been selected on a random basis by the Company's Central Computer System on behalf of that player.
    'Lucky Star Numbers'
    means the two numbers randomly selected as part of a EuroMillions Draw from the numbers one to nine inclusive only.
    'Main Numbers'
    means the five numbers randomly selected as part of a EuroMillions Draw from the numbers one to fifty inclusive.
    'Millionaire Raffle Game'
    means the Millionaire Raffle Game as referred to in paragraph (B)(2) below.
    'Millionaire Raffle Prize'
    means the prize won by a Player in the Millionaire Raffle Game, being £1,000,000 (one million pounds) in respect of each Millionaire Raffle Draw (or such greater amount or number of prizes in respect of such draw as shall be determined by the Company with the prior approval of the Commission).
    'Millionaire Raffle Reserve Fund'
    means the fund described in paragraph (L) below.
    'Millionaire Raffle Selection'
    means a selection of one unique set of three letters and six numbers which have been selected on a random basis by the Company's Central Computer System on behalf of a Retail Player.
    'Multi-draw'
    means a facility to play the UK Games for a number of Draws (such number not to exceed four Draws) with the purchase in advance of one Ticket or Ticketless Entry, the number and frequency of such Draws available for selection by Retail Players using the facility being as determined by the Company from time to time.
    'Play Card'
    means a printed card made available by the Company which may be issued by certain Retailers who are permitted to do so by the Company and which bears one or more number EuroMillions Selections and the same number of Millionaire Raffle Selections (which in the case of the EuroMillions Game may be numbers selected by the Retail Player and/or Lucky Dip requests) with which a Retail Player may make an entry into the UK Games at a Terminal.
    'Play Card Selection'
    means in respect of the EuroMillions Game one set of seven numbers chosen by a Retail Player within one Board (being five numbers from the Select Five Section and two numbers from the Select Two Section) on a Play Slip and which is recorded on a Play Card, or a Lucky Dip request recorded on a Play Card.
    'Play Slip'
    means a preformatted card made available by the Company bearing the numbers from which a Retail Player can make his EuroMillions Selection to make an entry into the UK Game or obtain a Play Card at a Terminal, other than an In-Store Checkout Terminal. A Play Slip may carry several Boards.
    'Player'
    means a member of the Playing Public who purchases or otherwise acquires a EuroMillions Entry and Millionaire Raffle Entry within the Territory.
    'Playing Public'
    means members of the public who are eligible to purchase EuroMillions Entries and Millionaire Raffle Entries within the Territory.
    'Pools Fund'
    means the balance remaining in the Common Prize Fund after deduction from that fund of 38% of the monies in that fund for payment of the Jackpot Pool and payment into the EuroMillions Reserve Fund.
    'Prize(s)'
    means a EuroMillions Prize and/or a Millionaire Raffle Prize.
    'Refund Till'
    means the machine situated at Retailers, designated by the Company as Retailers being permitted to have In-Store Checkout Terminals, which allows Tickets and Ticketless Entries purchased at In-Store Checkout Terminals to be cancelled.
    'Reserve Fund'
    means the fund described in Paragraph (G) below.
    'Retail Player'
    means a member of the Playing Public who purchases or otherwise acquires a Ticket or a Ticketless Entry.
    'Retailer'
    means any person, firm or company authorised by the Company to sell Tickets and/or to pay Prizes in the Territory in respect of Valid Winning Tickets.
    'Rules'
    means The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit as published by the Company and in force from time to time (formerly known as the National Lottery Rules for Draw-Based Games Played at Retailers or by Subscription), subject to paragraph (Q) below.
    'Select Five Section'
    means that section of a Board which contains the numbers one to fifty inclusive.
    'Select Two Section'
    means that section of a Board which contains the numbers one to nine inclusive only.
    'Selections'
    means a EuroMillions Selection and a Millionaire Raffle Selection.
    'SLE'
    means Services Aux Loteries En Europe, a société coopérative à responsibilité limitée incorporated in Belgium for the purposes of coordinating and organising the implementation and operation of the EuroMillions Game.
    'Super Minimum Jackpot Guarantee Draw'
    means any EuroMillions Draw, on or after the Change Date, which is designated from time to time by the Company and the Co-Promoters, subject to the prior consent of the Commission, as a EuroMillions Draw in which (a) there will be a guarantee of the minimum amount which is available to pay prizes in the Match 5 and 2 Lucky Stars Prize Category, and (b) if there are no winners in that EuroMillions Prize Category, the prize money allocated to the Jackpot Pool for that EuroMillions Draw will be allocated to the Jackpot Pool for the next EuroMillions Draw, subject to the application of the Jackpot Pool Cap as set at paragraph (F)(6)(c).
    'Terminal'
    means a machine situated in the Territory which is owned or operated by or on behalf of the Company which allows Tickets to be printed and, in the case of Terminals other than In-Store Checkout Terminals, winning Tickets to be validated.
    'Territory'
    means the United Kingdom and Isle of Man.
    'Territory Pools Fund'
    means the notional fund available to the Company to satisfy EuroMillions Prizes in EuroMillions Prize Categories 2) through to 12) in paragraph (H)(1) below.
    'Ticket'
    means a ticket for the UK Games that has been issued by a Terminal to record a Retail Player's Entries, the UK Games drawing date(s), and such other information as may be determined by the Company from time to time.
    'Ticketless Entries'
    means a set of Entries purchased by a member of the Playing Public by way of an In-Store Checkout Terminal but in relation to which Entries no Ticket nor any part of a Ticket is produced (provided that, for the avoidance of doubt, no person has any right to purchase Ticketless Entries).
    'Transaction'
    means a transaction between a Player and a Retailer which results in the issue to the Player of at least one Ticket or Ticketless Entry.
    'UK Games'
    means the games set out at (B) below.
    'Valid Winning Ticket'
    means a winning Ticket which meets all the Company's Ticket Validation Requirements as set out or referred to in the Rules.
    'Winning EuroMillions Numbers'
    means the numbers set out in the results of a EuroMillions Draw as issued by SLE and used to determine the winning EuroMillions Entries.
    'Winning EuroMillions Selection'
    means a selection of numbers which entitles a player who has lawfully and validly been issued with a ticket or other proof of entry for a EuroMillions Draw by or on behalf of the Company or a Co-Promoter to a prize in the category applicable to the correct numbers selected.
    'Winning Millionaire Raffle Letters and Numbers'
    means the three letters and six numbers set out in the results of a Millionaire Raffle Draw as issued by the Company and used to determine the Winning Millionaire Raffle Selection in the Millionaire Raffle Game.
    'Winning Millionaire Raffle Selection'
    means a selection of three letters and six numbers which entitles a player who has lawfully and validly been issued with a Ticket or other proof of entry or Ticketless Entry for a Millionaire Raffle Draw by or on behalf of the Company to the Millionaire Raffle Prize.

    Where the context so requires in these Procedures, the neuter gender shall include the feminine or masculine gender and vice-versa, the feminine gender shall include the masculine gender and vice-versa and the singular shall include the plural and vice-versa.

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  • (A)

    The following games are available to play within the Territory.

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  • (B) The UK Games

    • (1) The EuroMillions Game

      The Company and each Co-Promoter is authorised by the relevant authorities in the territory or territories in which it operates to operate and promote independent lotteries under the name or style of 'EuroMillions' or its translated equivalent, such lotteries together having a shared prize fund, a common EuroMillions Draw and a common game mechanic. Such lotteries are collectively known as the "EuroMillions Game". The EuroMillions Game promoted by the Company in the Territory is known as "EuroMillions".

    • (2) The Millionaire Raffle Game

      The Millionaire Raffle Game shall only be available and promoted by the Company in the Territory and is known as 'Millionaire Raffle'. The Millionaire Raffle Draw for the Millionaire Raffle Game will take place, commencing on 13th November 2009, once per week. The Company shall be entitled, by not less than four weeks' prior written notice given to the Playing Public via, at its discretion, ticket messages and/or terminal messages and/or press notices to withdraw the Millionaire Raffle Game.

    • (3) General

      It is not possible to play the EuroMillions Game in the Territory without playing the Millionaire Raffle Game at the same time or vice-versa in the same Transaction. Thus each Ticket or Ticketless Entry will include at least one EuroMillions Selection and at least one Millionaire Raffle Selection.

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  • (C) Draw

    • (1)

      The EuroMillions Draw will take place once per week on Friday or such other day or days as may be specified by the Company and Co-Promoters. The Winning EuroMillions Numbers in respect of a EuroMillions Draw shall be finally and conclusively determined by SLE.

    • (2)

      The Millionaire Raffle Draw will take place once per week on Friday or such other day or days as may be specified by the Company. The Winning Millionaire Raffle Letters and Numbers in respect of a Millionaire Raffle Draw shall be finally and conclusively determined by the Company.

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    (D) Method of playing the UK Games

    • (1) Cost of Entry
      • (a) Each EuroMillions Entry (where payment is required has (subject to this paragraph (D)(1)(a) and paragraph (D)(1)(b) below) a cost of £1.50. The Company will regularly review the price per EuroMillions Entry (where payment is required) against the Exchange Rate to check whether or not the then current price per EuroMillions Entry reasonably approximates in the Company's view to the equivalent in pounds sterling of two Euros. If it does not then the Company shall be entitled, by not less than four weeks' prior written notice given to the Playing Public via, at its discretion, ticket messages and/or terminal messages and/or press notices to increase or decrease (as appropriate) the price per EuroMillions Entry to that which, in the Company's opinion, will at the end of that four week period be likely to reasonably approximate to a EuroMillions Entry price of two Euros.
      • (b) Any decreases or increases in the EuroMillions Entry price shall be in multiples of 10 pence or such other multiples as the Company shall in its discretion determine from time to time.
      • (c) Each Millionaire Raffle Entry (where payment is required) has a cost of 50 pence.
      • (d) Subject to (D)(1)(a) above the total cost of a EuroMillions Entry and a Millionaire Raffle Entry shall be £2.00.
      • (e) The cost of a Multi-draw Ticket or Ticketless Entry will be the total cost of the EuroMillions Entries and Millionaire Raffle Entries selected at the date of purchase multiplied by the number of Draws the Retail Player has chosen.
      • (f) A Multi-draw Ticket cannot be purchased for a number of Draws which includes a future EuroMillions Draw or Draws in respect of which the Company has given notice of a EuroMillions Entry price increase or decrease (as appropriate) under paragraph (D)(1)(a) above but which has yet to take effect.
    • (2) Making Selections
      • (i) Using a Play Slip to purchase a Ticket
        • (a) On any one Play Slip a Retail Player may complete a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
        • (b) Each EuroMillions Selection is made by manually marking within one Board five numbers in the Select Five Section and two numbers in the Select Two Section or by manually marking the Lucky Dip box on that Board.
        • (c) A Retail Player using a completed Play Slip to purchase a Ticket should submit the Play Slip to the Retailer together with the appropriate amount due. The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Ticket recording each EuroMillions Selection marked on the Play Slip and Millionaire Raffle Selection.
        • (d) Where the Retail Player uses the Multi-draw facility to purchase a Ticket he will mark his EuroMillions Selection on the appropriate Boards of the Play Slip and mark the appropriate number of weeks box. Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the number of Draws. The Terminal will issue a Ticket which shows the EuroMillions Selection and the Millionaire Raffle Selection made, the number of Draws selected and the range of Draws dates for which the Ticket is valid.
      • (ii) Using a Play Slip to obtain a Play Card
        • (a) On any one Play Slip a Retail Player may complete a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
        • (b) Each Play Card Selection is made by manually marking within one Board five numbers in the Select Five Section and two numbers in the Select Two Section or by manually marking the Lucky Dip box on that Board.
        • (c) A Retail Player using a completed Play Slip to obtain a Play Card should submit the Play Slip to the Retailer (which Retailer must, for the avoidance of doubt, be a Retailer who is permitted by the Company to issue Play Cards). The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Play Card recording each Play Card Selection marked on the Play Slip.
        • (d) A Retail Player may at a Terminal (other than an In-Store Checkout Terminal) request the Retailer to key in manually a selection of numbers to be recorded on a Play Card by specifying the seven numbers required per entry into the EuroMillions Game.
        • (e) Where the Retail Player uses the Multi-draw facility to obtain a Play Card he will mark his Play Card Selection in respect of the EuroMillions Game on the appropriate Boards of the Play Slip and mark the appropriate number of weeks box. Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the number of Draws into which he wishes his Play Card Selection to be entered (at the time he uses his Play Card to purchase a Ticket).
      • (iii) Provisions applicable to both using a Play Slip to purchase a Ticket and using a Play Slip to obtain a Play Card
        • (a) For the purposes of the number of weeks boxes on the Play Slip, the first week shall be a period commencing with the first available Draws as selected by the Retail Player and ending immediately prior to and excluding the Draws on the same day of the following calendar week, the next week shall commence on the day of and from and including the Draws immediately prior to which the first week ended and shall end immediately prior to and excluding the Draws on the same day of the next calendar week, and subsequent weeks shall be similarly determined.
        • (b) Nothing in these Procedures shall operate to prevent or restrict the Company in connection with the promotion of the UK Games from issuing mechanically-completed Play Slips for the use of Retail Players.
      • (iv) Using a Play Card to purchase a Ticket
        • A Retail Player using a Play Card to purchase a Ticket should submit the Play Card to a Retailer together with the appropriate amount due. The Play Card is processed through the Terminal which will issue a Ticket reflecting each Play Card Selection and Millionaire Raffle Selection. If the Play Card is processed through an In-Store Checkout Terminal but a Ticketless Entries occur which are not cancelled in accordance with paragraph (D)(4) below, Rule 4(Q) of the Rules will apply.
      • (v) Purchasing a Ticket without first using a Play Slip or a Play Card
        • (a) A Retail Player may, if purchasing a Ticket from a Terminal (other than an In-Store Checkout Terminal) without completing a Play Slip or first obtaining a Play Card, request the Retailer to key in a selection of numbers manually by specifying the seven numbers required per entry into the EuroMillions Game.
        • (b) A Retail Player may, if purchasing a Ticket from a Terminal at which a Lucky Dip facility is available, without completing a Play Slip or first obtaining a Play Card, request the Retailer to issue a Ticket which has recorded on it the requested number of Lucky Dips and a corresponding number of Millionaire Raffle Selections.
      • (vi) General
        • No Play Card Selection or any other set of numbers selected by a Retail Player will be entered into the UK Games unless and until they have been registered as Entries.
    • (3) Ticket Purchase
      • Entry into the UK Games shall only be by way of Ticket or Ticketless Entry purchase at a Retailer or purchase of an entry into the UK Games via Interactive Channels.
    • (4) Cancellation of a Ticket or Ticketless Entries
      • (a) Subject to paragraph (D)(4)(b),(d),(e) and (g) below, a Ticket (other than an Exchange Ticket to which the provisions of paragraph (D)(6)(b) below apply) may be cancelled if it has been issued in error; or it is illegible; or it is incomplete; or if it contains two or more Lucky Dip Selections each comprising the same seven numbers.
      • (b) A Ticket falling within the terms of paragraph (D)(4)(a) above may only be cancelled if:
        • (i) it is returned to the issuing Terminal (or a Refund Till if the issuing Terminal is an In-Store Checkout Terminal) within 120 minutes of the time when it was purchased or before the close of sales for the relevant Draws or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
        • (ii) the Ticket can be cancelled through the bar code reading device and optical mark reader on the Terminal or, in the case of a Ticket issued by an In-Store Checkout Terminal, through the manual entry of a lottery sale identifier (being the number described as such on the Ticket and the Retail Player's receipt) by the Retailer. In the event that the Ticket to be cancelled is not readable by the bar code reading device and/or the optical mark reader, the Retailer will be required to contact the Company to receive authorisation for cancellation. In the event that the Retail Player cannot provide a lottery sale identifier for a Ticket issued by an In-Store Checkout Terminal it will not be possible to cancel such Ticket.
      • (c) Subject to paragraph (D)(4)(b)(i) and (D)(4)(c)(i) above, a Ticketless Entry may be cancelled if:
        • (i) the Retail Player attends the Refund Till within 120 minutes of the time when the Ticketless Entry was purchased or before the close of sales for the relevant Draw or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
        • (ii) the Retail Player provides the Retailer with sufficient information to enable the Ticketless Entry to be cancelled. In the event that the Retail Player cannot provide a lottery sale identifier for the transaction it will not be possible to cancel the Ticketless Entry.
      • (d) Subject to paragraph (D)(4)(i) below, all Tickets and/or Ticketless Entries for Draw-Based Games issued by an In-Store Checkout Terminal in a single transaction will be cancelled automatically by the Refund Till if a Retail Player cancels any one of the Tickets and/or Ticketless Entries issued in that transaction.
      • (e) For Tickets purchased at a Terminal, other than an In-Store Checkout Terminal, prior to returning a Ticket to the issuing Terminal for cancellation a Retail Player should fill in with pen the "VOID" box on the Ticket.
      • (f) On cancellation of a Ticket or a Ticketless Entries the Retail Player will be entitled to a refund from the Retailer equal to the retail price of the Ticket or Ticketless Entries.
      • (g) For the avoidance of doubt, a Retail Player may not seek cancellation of a Ticket by reason only of the Lucky Dip or Millionaire Raffle Selection(s) on the Ticket not being to his liking.
      • (h) A Ticket or a Ticketless Entries may only be cancelled if the corresponding Entries are actually deleted from the Central Computer System within the period specified in paragraph (D)(4)(b)(i) above, or as the case may be, paragraph (D)(4)(c)(i) above.
    • (5) Payment of Prizes
      • Subject to the provisions of the applicable game rules and game procedures for the UK Games, the Company will only pay out a Prize in the UK Games in respect of a EuroMillions Entry and/or Millionaire Raffle Entry and, for the avoidance of doubt:
        • (a) the Company will not pay out a prize in respect of any ticket or entry for a lottery forming part of the EuroMillions Game issued by or on behalf of a Co-Promoter;
        • (b) a Player may claim a Prize from the Company only (and not any Co-Promoter or SLE); and
        • (c) neither any Co-Promoter nor SLE is responsible for satisfying any claim for a prize made by a Player in respect of an EuroMillions Entry or a Millionaire Raffle Entry.
    • (6) Multi-draws
      • (a) If a prize is paid on a Multi-draw Ticket which is still valid for future Draws, an Exchange Ticket will be issued, in accordance with the Company's procedures, to the owner or Claimant together with his prize payment.
      • (b) A Multi-draw Ticket shall not be capable of cancellation other than in accordance with paragraph (D)(4)(a) above and, in any event, prior to the first Draws in respect of which the Ticket has been issued. No Exchange Ticket will be cancelled.

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  • (E) Winning EuroMillions Selections

    Subject to the provisions of the applicable game rules and game procedures for the UK Games, a Player who, in respect of any EuroMillions Entry, has matched their numbers in accordance with any of the following Prize Categories will be entitled to a Prize in the highest EuroMillions Prize Category to which those numbers relate.

    'Match 5 and 2 Lucky Stars' category:
    means that the five numbers selected by a Player from or in the Select Five Section ("the Select 5 numbers") match, in any order, all the Main Numbers drawn in a EuroMillions Draw and the two numbers selected by a Player from or in the Select Two Section ("the Select 2 numbers") match, in any order, the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 5 and 1 Lucky Star' category:
    means that the Select 5 numbers match, in any order, all the Main Numbers drawn in a EuroMillions Draw and one only of the Select 2 numbers matches the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 5' category:
    means that the Select 5 numbers match, in any order, all the Main Numbers drawn in that EuroMillions Draw.
    'Match 4 and 2 Lucky Stars' category:
    means that four of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and the Select 2 numbers match, in any order, the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 4 and 1 Lucky Star' category:
    means that four of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and one only of the Select 2 numbers matches the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 4' category:
    means that four of the Select 5 numbers match, in any order, the Main Numbers drawn in that EuroMillions Draw.
    'Match 3 and 2 Lucky Stars' category:
    means that three of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and the Select 2 numbers match, in any order, the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 3 and 1 Lucky Star' category:
    means that three of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and one only of the Select 2 numbers matches the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 2 and 2 Lucky Stars' category:
    means that two of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and the Select 2 numbers match, in any order, the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 3' category:
    means that three of the Select 5 numbers match, in any order, the Main Numbers drawn in that EuroMillions Draw.
    'Match 1 and 2 Lucky Stars' category:
    means that one of the Select 5 numbers matches the Main Numbers drawn in a EuroMillions Draw and the Select 2 numbers match, in any order, the Lucky Star Numbers drawn in that EuroMillions Draw.
    'Match 2 and 1 Lucky Star' category:
    means that two of the Select 5 numbers match, in any order, the Main Numbers drawn in a EuroMillions Draw and one only of the Select 2 numbers matches the Lucky Star Numbers drawn in that EuroMillions Draw.

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  • (F) Prize Fund/Prize Pools in the EuroMillions Game for a EuroMillions Draw.

    • (1) The prize fund for determining prize(s) for a EuroMillions Draw ("Common Prize Fund") shall comprise either one euro per entry in that EuroMillions Draw or such larger amount as shall be calculated by reference to any scheme that has the Commission's prior approval.
    • (2) The amount from the value of sales of EuroMillions Entries allocated to the Common Prize Fund by the Company under paragraph (F)(1) above shall be 50% of the aggregate face value of EuroMillions Entries in the relevant EuroMillions Draw, converted into Euros at the Exchange Rate current at the EuroMillions Draw date and adjusted in accordance with paragraphs (F)(3) and (4) below.
    • (3) For each EuroMillions Draw, the Company will calculate the difference between (a) one Euro converted into pounds sterling at the Exchange Rate current on the EuroMillions Draw date multiplied by the number of EuroMillions Entries for that EuroMillions Draw and (b) one-half of the aggregate face value of EuroMillions Entries in Sterling for that EuroMillions Draw multiplied as aforesaid. If (a) exceeds (b) then an amount equal to the difference will be added to the amount allocated to the Common Prize Fund from the value of sales of EuroMillions Entries. If (b) exceeds (a) then an amount equal to the difference will be deducted from the amount allocated to the Common Prize Fund from the value of sales of EuroMillions Entries.
    • (4) Any amount deducted from the allocation as referred to in paragraph (F)(3) above in respect of a EuroMillions Draw shall be added to the Territory Pools Fund and any amount added to such allocation shall be deducted from the Territory Pools Fund to increase or reduce as applicable the funds available to each EuroMillions Prize Category (excluding for the avoidance of doubt the Jackpot Category) in the same proportion which the amount of the EuroMillions Prizes payable to Players in all EuroMillions Prize Categories (excluding the Jackpot Category) bears to the amount of the total Prizes payable to Players in all Prize Categories (excluding the Jackpot Category) for that EuroMillions Draw.
    • (5)
      • (a) In respect of all EuroMillions Draws:
        • (i) an amount equal to 32% of the Common Prize Fund shall be deducted from the Common Prize Fund and shall, together with any monies added to that amount under paragraphs (F)(6)(a) and/or (F)(6)(b) and/or (F)(6)(d) and/or (G) below but subject always to the Jackpot Pool Cap described under Paragraph (F)(6)(c) below, comprise the prize pool for the Match 5 and 2 Lucky Stars EuroMillions Prize Category for the EuroMillions Game for that EuroMillions Draw ("the Jackpot Pool"); and
        • a further amount, equal to 6% of the Common Prize Fund, shall be deducted from the Common Prize Fund and shall be applied to the EuroMillions Reserve Fund in accordance with paragraph (G) below.
    • (6)
      • (a) If in any EuroMillions Draw (other than a EuroMillions Event Draw but including a Super Minimum Jackpot Guarantee EuroMillions Draw) there are no winners in the Match 5 and 2 Lucky Stars EuroMillions Prize Category in the EuroMillions Game, then subject to paragraph (F)(6)(c) below the relevant Jackpot Pool for that EuroMillions Draw will be allocated to the Jackpot Pool for the next EuroMillions Draw.
      • (b) If in any EuroMillions Event Draw there are no winners in the Match 5 and 2 Lucky Stars EuroMillions Prize Category in the EuroMillions Game, then the prize money allocated to the relevant Jackpot Pool for that EuroMillions Draw will be allocated to the next lower EuroMillions Prize Category for that EuroMillions Draw in which there is at least one winner.
      • (c) If in respect of any EuroMillions Draw the Jackpot Pool equals or, but for this paragraph (F)(6)(c) would exceed, the Jackpot Pool Cap, then:
        • (i) the prize money allocated to the Jackpot Pool for that EuroMillions Draw will be an amount equal to the Jackpot Pool Cap;
        • (ii) the prize money which would, but for paragraph (F)(6)(c)(i) above, have been allocated to the Jackpot Pool for that EuroMillions Draw will not form part of the Jackpot Pool and will be allocated to the next lower EuroMillions Prize Category for that EuroMillions Draw in which there is at least one winner;
        • (iii) if there are no winners in the Match 5 and 2 Lucky Stars Prize Category in the EuroMillions Game then:
          • (A) if the EuroMillions Draw is a EuroMillions Event Draw, the prize money allocated to the relevant Jackpot Pool for that EuroMillions Draw will be allocated to the next lower EuroMillions Prize Category for that EuroMillions Draw in which there is at least one winner:
          • (B) if the EuroMillions Draw is not a EuroMillions Event Draw, the Jackpot Pool for that EuroMillions Draw will be allocated to the Jackpot Pool for the next EuroMillions Draw (and, if necessary, successive EuroMillions Draws), and the Jackpot Pool will continue to be an amount equal to the Jackpot Pool Cap, until there is at least one winner in the Match 5 and 2 Lucky Stars EuroMillions Prize Category.
      • (d) If in any EuroMillions Prize Category (other than the Match 5 and 2 Lucky Stars Prize Category) there are no winners in that EuroMillions Prize Category in the EuroMillions Game, the prize money allocated to that category will be allocated to the next lower EuroMillions Prize Category (if any) for that EuroMillions Draw in which there is at least one winner or, if there is no such next lower EuroMillions Prize Category, to the Jackpot Pool for the next EuroMillions Draw.
      • (f) Prize money allocated to a EuroMillions Prize Category will be divided equally by the number of winners in that EuroMillions Prize Category and the relevant proportions shall be attributed to the Territory Pools Fund and the prize fund for the Jackpot Category accordingly.

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  • (G) EuroMillions Reserve Fund

    • (1) The EuroMillions Reserve Fund is common to the Company and the Co-Promoters.
    • (2)
      • (a) Amounts allocated to the EuroMillions Reserve Fund may only be used as stated in paragraph (G)(2)(b) below.
      • (b) All or part of the sums allocated to the Reserve Fund may, as agreed from time to time by the Company and the Co-Promoters, be used to supplement the monies available for the Jackpot Pool for any EuroMillions Draw, subject to the prior consent of the Commission where it is proposed that the amount of such supplement shall cause the Jackpot Fund to exceed a certain level as agreed from time to time between the Company and the Commission.

  • (H) Approximate Odds of Winning, and Prize Structure in the EuroMillions Game.

    • (1) The following table sets forth for any EuroMillions Draw the probability of winning and the proportion of the Common Prize Fund available at each EuroMillions Prize Category.

      (a) Number of Winning EuroMillions Numbers selected by a player ("EuroMillions Prize Categories") (b) Approximate Odds of Winning per EuroMillions Entry (c)
      1) Match 5 and 2 Lucky Stars 1: 76,275,360 32% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(a) and/or (F)(6)(d) and/or (G) but subject to the Jackpot Pool Cap under paragraph (F)(6)(c)
      2) Match 5 and 1 Lucky Star 1: 5,448,240 7.4% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c)
      3) Match 5 1: 3,632,160 2.1% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or(F)(6)(c) and/or (F)(6)(d)
      4) Match 4 and 2 Lucky Stars 1:339,002 1.5% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      5) Match 4 and 1 Lucky Star 1:24,214 1.0% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      6) Match 4 1:16,143 0.7% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d) and/or (F)(6)(e)
      7) Match 3 and 2 Lucky Stars 1:7,705 1% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      8) Match 3 and 1 Lucky Star 1:550 5.1% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      9) Match 2 and 2 Lucky Stars 1:538 4.4% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      10) Match 3 1:367 4.7% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      11) Match 1 and 2 Lucky Stars 1:102 10.1% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)
      12) Match 2 and 1 Lucky Star 1:38 24.0% of the Common Prize Fund as supplemented by any amounts under paragraph (F)(6)(b) and/or (F)(6)(c) and/or (F)(6)(d)

      Note: "Match 5 and 2 Lucky Stars" is the highest EuroMillions Prize Category and "Match 2 and 1 Lucky Star" is the lowest EuroMillions Prize Category.

      Note: An explanation of what happens to the remaining 6% of the Common Prize Fund can be found in paragraph (F)(5)(a)(ii) above.

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  • (I) Determination of EuroMillions Prizes for Players in the EuroMillions Game

    • (1) The holder of a winning EuroMillions Entry may win in only one EuroMillions Prize Category per EuroMillions Entry in connection with the Winning EuroMillions Numbers drawn in each EuroMillions Draw and shall be entitled only to the prize for the highest EuroMillions Prize Category won by those numbers in each EuroMillions Draw (regardless of the actual EuroMillions Prize value).
    • (2) The prize fund available to Jackpot Winner(s) shall be the Jackpot Pool divided by the total number of EuroMillions Winning Selections at that EuroMillions Prize Category and multiplied by the number of Jackpot Winner(s).
    • (3) The prize fund in paragraph (I)(2) above shall be divided equally between the number of Jackpot Winners.
    • (4) The relevant proportion of the Territory Pools Fund applicable to each EuroMillions Prize Category shall be the amount calculated in accordance with column (c) of paragraph (H) (1) above available for that EuroMillions Prize Category divided by the total number of EuroMillions Winning Selections at that EuroMillions Prize Category and multiplied by the number of winning Players in the same EuroMillions Prize Category and adjusted in accordance with the provisions of paragraphs (F)(3) and (F)(4) above.
    • (5) The adjusted proportion of the Territory Pools Funds allocated to a EuroMillions Prize Category in paragraph (I)(4) above shall be divided equally by the number of winning Players in that EuroMillions Prize Category.
    • (6) All EuroMillions Prizes shall be paid by the Company in pounds sterling. For the purposes of such payments (a) the amount payable to Jackpot Winners and (b) the amount attributed to the Territory Pools Fund from the Common Prize Fund shall be converted from euros into pounds sterling using the Exchange Rate applicable as at the date of a EuroMillions Draw.
    • (7) All EuroMillions Prizes will be rounded down to the nearest 10 pence.

  • (J) Winning Millionaire Raffle Selections

    Subject to the provisions of the applicable game rules and these procedures for the UK Games, the Player who, in respect of any Millionaire Raffle Entry, has matched all of the letters and numbers contained within his Millionaire Raffle Selection in identical order reading from left to right with the Winning Millionaire Raffle Letters and Numbers drawn in a Millionaire Raffle Draw ('Millionaire Raffle Match') will be entitled to the Millionaire Raffle Prize for that Millionaire Raffle Draw.

    (K) Prize Fund in the Millionaire Raffle Game for a Millionaire Raffle Draw

    The prize fund for the Millionaire Raffle Prize for a Millionaire Raffle Draw ('Millionaire Raffle Prize Fund') shall be £1,000,000 (one million pounds) or such other amount as shall be determined by the Company with the prior approval of the Commission.

  • (L) Millionaire Raffle Reserve Fund

  • (1) The amount from the value of sales of Millionaire Raffle Entries allocated to the prize fund for Millionaire Raffle shall be a minimum of 50% of the aggregate value of the Millionaire Raffle Entries in the relevant Millionaire Raffle Draw. Any prize funds in excess of the £1,000,000 prize will be allocated to the Millionaire Raffle Reserve Fund.
  • (2) The Millionaire Raffle Reserve Fund will be used to fund Millionaire Raffle Prizes.
  • (3)
    • (a) Amounts allocated to the Millionaire Raffle Reserve Fund by the Company may only be used as stated in paragraph (L)(3)(b) below.
    • (b) All or part of the sums allocated to the Millionaire Raffle Reserve Fund may, as agreed from time to time by the Company and the Commission, be used to supplement the Millionaire Raffle Prize Fund for any Millionaire Raffle Draw when such prize fund is less than the amount of the Millionaire Raffle Prize and also, subject to the prior consent of the Commission, to increase the amount and /or the number of the Millionaire Raffle Prize(s) for any given Millionaire Raffle Draw.

  • (M) Approximate Odds of Winning and Prize Structure in the Millionaire Raffle Game

    The following table sets forth the approximate odds of winning each Millionaire Raffle Prize.

    Prize Category Millionaire Raffle Prize Approximate Odds of Winning
    Millionaire Raffle Match £1,000,000 As supplemented by amounts under paragraph (L)(2)(b) 1:6,000,000 (estimated, based on assumed sales per draw of six million Millionaire Raffle Entries; odds will vary considerably for each Millionaire Raffle Draw depending on the number of Millionaire Raffle Entries for that Millionaire Raffle Draw.)

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  • (N) Trust Arrangements/Suspension of Participation

    • (1) To secure their respective obligations to transfer funds to the Company and/or a Co-Promoter to facilitate the payment of prizes by the Company and/or that Co-Promoter, the Company and the Co-Promoters have agreed to the establishment of various trust accounts in the United Kingdom and have agreed various arrangements in respect of the operation of such accounts (the "Trust Arrangements").
    • (2) In the event of any breach by the Company or a Co-Promoter of the Trust Arrangements or of the Lottery Operators' Agreement, the participation in future Draws of persons in the territory of the Company or that Co-Promoter may be suspended for such period as those of the Company and/or Co-Promoter not being in such breach (and the Commission if the Company is in such breach) shall determine in accordance with the Trust Arrangements and/or the Lottery Operators' Agreement.

  • (O) Refunds in Certain Circumstances

    • (1) Notwithstanding Rule 4(T)(5) of the Rules, in the event of a Cancelled Draw the Company shall:
      • (a) refund to a Retail Player who has purchased either a Ticket for the Cancelled Draw only or a Multi-draw Ticket for the Cancelled Draw and other Draws, an amount equal to that part of the Ticket purchase price as was paid in respect of and is attributable to the Cancelled Draw;
      • (b) refund to a Retail Player who has purchased a Ticketless Entry for the Cancelled Draw an amount equal to the purchase price as was paid in respect of and is attributable to the Cancelled Draw;
      and such refund shall be the Company's only liability to a Retail Player in such circumstances.
    • (2) Any refund and payment under paragraph (O)(1) above must be claimed by the Retail Player. The methods of claiming, payment, the validation of claims and (subject to paragraph (O)(3) below) the period within which such claims may be made shall be as determined by the Company in its absolute discretion from time to time but subject to the prior agreement of the Commission. A Retail Player will in any event be required to produce the Ticket before any refund or payment will be made except in the case of Ticketless Entries, when a Retail Player must provide such information as the Company may require to satisfy itself that such Retail Player is the owner of such Ticketless Entries.
    • (3) The period referred to in paragraph (O)(2) above shall be a period expiring not earlier than the day 90 days after the date on which the Cancelled Draw was to have taken place.
    • (4) Neither the Company nor any Retailer shall in any circumstances be liable to pay interest in respect of refunds or payments made under this paragraph (O).
    • (5) For the avoidance of doubt, this paragraph shall not apply in respect of any EuroMillions Draw or Millionaire Raffle Draw which is delayed or postponed.

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  • (P) Liability

    • (1) The Company shall not, in any circumstances, have any liability of whatever nature to any person to the extent that he plays the EuroMillions Game via a Co-Promoter or such Co-Promoter's agents. In particular, but without limitation, where the Company does not for any reason participate in any EuroMillions Draw, the Company shall not be liable to such person in respect of any such non-participation including, but without limitation:
      • (a) any failure by the Company to contribute to the Common Prize Fund in respect of such EuroMillions Draw and any consequent reduction in any prize which would otherwise have been due to such person from any Co-Promoter; or
      • (b) any special, indirect or consequential loss suffered by such person.
    • (2) If a Co-Promoter does not for any reason participate in any EuroMillions Draw the Company shall not, in any circumstances, have any liability of whatever nature to:
      • (a) any Player; nor
      • (b) any other person to the extent that he or she plays the EuroMillions Game via a Co-Promoter or such Co-Promoter's agents,
      in respect of any such non-participation including, but without limitation:
      • (i) any failure by such Co-Promoter to contribute to the Common Prize Fund in respect of such EuroMillions Draw and any consequent reduction in any Prize which would otherwise have been due to any Player from the Company; or
      • (ii) any special, indirect or consequential loss suffered by such person or Player.

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  • (Q) The Rules

    • The 'Rules' shall apply to the promotion and operation of the sale of Tickets in the UK Games by the Company subject to the following:
      • (1) The provisions in the Rules relating to Offline Direct (as defined in the Rules) shall not apply to the UK Games.
      • (2) The words 'and as recorded in writing by a witness' are deemed to be deleted from Rule 4(H)(4).
      • (3) The words 'and in any event subject to a maximum delay of 24 hours' are deemed to be added at the end of Rule 4(H)(7)
      • (4) The second sentence of Rule 4(H)(9) is deemed to be deleted.
      • (5) The words 'and, where appropriate, the relevant exchange rate' are deemed to be added at the end of Rule 4(I)(2)(d).
      • (6) The following words are deemed to be added at the end of Rule 4(T)(5): '(g) for any errors or omissions in information in respect of the EuroMillions Game (and including any EuroMillions Draw) supplied to the Company by SLE or any Co-Promoter (both as defined in the Game Procedures for the UK lottery known as EuroMillions).'

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CONTACT NUMBERS & ADDRESSES

TELEPHONE ENQUIRIES

The National Lottery Line

0845 910 0000

For the hard of hearing using Minicom equipment, please call 0845 910 0045.

Complaints or comments should also be directed to the above numbers. Evening and weekend calls cost 6p plus up to 2p per minute from a BT Calling Plan. Mobile and other providers' charges may vary. This information is correct at September 2009

POSTAL ENQUIRIES

The National Lottery P0 Box 1010 Liverpool L70 1NL

E-MAIL ENQUIRIES

help@national-lottery.co.uk

POSTAL CLAIMS

The National Lottery P0 Box 287 Watford WD18 9TT

WEBSITE

www.national-lottery.co.uk

NATIONAL LOTTERY REGIONAL CENTRE ADDRESSES

(For opening hours, telephone the National Lottery Line.)

LIVERPOOL

The National Lottery Unit 3B Olympic Way Sefton Business Park Aintree Liverpool L30 1RD Tel: 0151 236 1796

WATFORD

The National Lottery Tolpits Lane Watford WD18 9RN Tel: 01923 425000

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