Play Lotto Game Procedures

'Lotto' Game Procedures

Ninth Edition effective 1st February 2009

The National Lottery, Tolpits Lane, Watford WD18 9RN.

© National Lottery Commission 2009

(Please address all enquiries to Camelot Group plc)

The National Lottery Commission, in exercise of the powers conferred on it by Sections 5 and 6 of the National Lottery etc. Act 1993 as amended, has granted to Camelot Group plc licences to run the National Lottery and to promote The National Lottery Lotto Game. The National Lottery Lotto Game is subject to The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit (available for inspection at National Lottery Retailers or on request from the National Lottery Line, 08459 100 000), and to these Procedures. In the event of any ambiguity or inconsistency between The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit and these Procedures, these Procedures shall prevail.

The National Lottery Lotto Game played otherwise than at a Retailer or by Offline Direct Debit is governed by the Rules for Draw-Based Games Played Interactively and the Game Procedures for the National Lottery Lotto Played Interactively.

Words and expressions defined in the Rules that are not defined in these Procedures shall bear the same meaning herein unless the context otherwise requires.

Meaning of Words

The following words and terms, when used in these Procedures, shall have the following meanings, unless the context clearly indicates otherwise.

'Act'
means the National Lottery etc. Act 1993 as amended.
'Board'
means the numbers one to forty nine inclusive and any identifying and associated letter which together constitute a single Game Board on a Play Slip.
'Bonus Number'
means the number randomly selected from the remaining forty-three numbers at a Draw immediately after the Main Numbers have been selected.
'Cancelled Draw'
means any Draw which does not take place by reason only of the expiry, suspension or revocation of either the Company's Licence from the Commission under Section 5 of the Act to run the National Lottery or the Company's Licence from the Commission under Section 6 of the Act to promote the Game.
'Central Computer System'
means the computer systems used by the Company from time to time to operate National Lottery games.
'Commission'
means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.
'Company'
means Camelot Group plc, a company registered in England and Wales, whose registered office is at Tolpits Lane, Watford, Hertfordshire WD18 9RN.
'Draw'
means the process which culminates in the selection by the Company of a set of Winning Numbers for the Game on a random basis.
'Draw-Based Game'
means a National Lottery game, the result of which is determined by a draw and in which a player's selection is recorded on the Central Computer System, but excluding any plays which are made available via an Interactive Channel.
'Entry'
means a chance or entry in the Game which has been registered as an entry on the Central Computer System.
'Exchange Ticket'
means the Ticket issued by the Terminal when a winning Multi-draw Ticket is presented for payment (provided that the Ticket presented is still valid for future Draws) and will show the remaining number of Draws and range of Draw dates for which the Ticket remains valid.
'Game'
means The National Lottery Lotto Game.
'In-Store Checkout Terminal'
means a type of Terminal which is situated at the checkout desk of certain Retailers and which is designated as an in-store checkout terminal by the Company.
'Interactive Channel(s)'
means those interactive channel(s) via which National Lottery games may be made available to Players including, without limit, websites, interactive television channels and mobile telephones.
'Lucky Dip®'
means a Selection consisting of six different numbers which, instead of being selected by a Retail Player, are selected on a random basis by the Company's Central Computer System on behalf of that player.
'Main Numbers'
means the first six numbers randomly selected at a Draw.
'Multi-draw'
means a facility to play the Game for a number of Draws with the purchase in advance of one Ticket, the number and frequency of such Draws available for selection by Retail Players using the facility being as determined by the Company from time to time.
'Offline Direct Debit'
The entitlement to participate in some Draw-Based Games for a multiple number of Draws by postal or telephone application in accordance with Rule 4(D) of The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit otherwise than by purchasing a Ticket from a Retailer's outlet or participating in a National Lottery game via Interactive Channel(s).
'Offline Direct Debit Player'
A person whose application for himself to play Game(s) by Offline Direct Debit has been accepted by the Company.
'Play Card'
means a printed card made available by the Company which may be issued by certain Retailers who are permitted to do so by the Company and which bears one or more number selections (which may be numbers selected by the Retail Player and/or Lucky Dip requests) with which a Retail Player may make an entry into the Game at a Terminal.
'Play Card Selection'
means one set of six numbers chosen by a Retail Player within one Board on a Play Slip and which is recorded on a Play Card, or a Lucky Dip request recorded on a Play Card.
'Play Slip'
means a preformatted slip made available by the Company bearing the numbers from which a Retail Player can make his selection to make an entry into the Game or obtain a Play Card at a Terminal, other than an In-Store Checkout Terminal. A Play Slip may carry several Boards.
'Player'
means a member of the Playing Public who purchases or otherwise acquires an Entry.
'Playing Public'
means members of the public who are eligible to purchase Entries.
'Pools Fund'
means the balance remaining in the Prize Fund after deduction of all Match Three category Prizes as described in paragraph (E)(2) below.
'Prize'
means a prize won by a Player in the Game.
'Refund Till'
means the machine situated at Retailers, designated by the Company as Retailers being permitted to have In-Store Checkout Terminals, which allows Tickets and Ticketless Entries purchased at In-Store Checkout Terminals to be cancelled.
'Retail Player'
means a member of the Playing Public who purchases or otherwise acquires a Ticket or a Ticketless Entry.
'Retailer'
means any person, firm or company authorised by the Company to sell Tickets and/or to pay Prizes in respect of Valid Winning Tickets.
'Rules'
means The National Lottery Rules for Draw-Based Games Played at Retailers or by Offline Direct Debit as published by the Company and in force from time to time (formerly known as the National Lottery Rules for Draw-Based Games Played at Retailers or by Subscription).
'Selection'
means one set of six numbers chosen by a Retail Player within one Board on a Play Slip and which is recorded on a Ticket issued in accordance with the Rules, and includes a Lucky Dip recorded on a Ticket and a set of six numbers chosen by a Player which is keyed in manually by a Retailer and which is recorded on a Ticket.
'Terminal'
means the machine which allows Tickets to be printed and, in the case of Terminals other than In-Store Checkout Terminals, winning Tickets to be validated.
'Ticket'
means the ticket for the Game issued by a Terminal to record a Retail Player's Entry or Entries, the Game Draw date(s) for which the ticket is valid, and such other information as may be determined by the Company from time to time.
'Ticketless Entry'
means an Entry purchased by a member of the Playing Public by way of an In-Store Checkout Terminal but in relation to which Entry no Ticket nor any part of a Ticket is produced (provided that, for the avoidance of doubt, no person has any right to purchase a Ticketless Entry).
'Valid Winning Ticket'
means a winning Ticket which meets all the Company's Ticket Validation Requirements as set out or referred to in the Rules.
'Voucher Ticket'
means a non-cancellable Ticket issued by a Retailer upon presentation of a valid National Lottery voucher (such voucher being a pre-printed banknote style document issued by the Company and which may be exchanged by the holder at Retailers for a Voucher Ticket).
'Winning Numbers'
means the Main Numbers and one Bonus Number, used to determine the winning Entries.
'Winning Selection'
means a selection which entitles a Player to a Prize in the category applicable to the correct numbers selected.

Where the context so requires in these Procedures, the neuter gender shall include the feminine or masculine gender and vice-versa, the feminine gender shall include the masculine gender and vice-versa and the singular shall include the plural and vice-versa.

  • (A) The Game

    The game is called The National Lottery Lotto Game.

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  • (B) Draw

    The Draw for the Game will take place twice per week on Wednesday and Saturday except that no Draw will take place on Christmas Day unless with the consent of the Commission, or such other days as may be specified by the Company.

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  • (C) Method of Play

    • (1) Cost of play
      • (a) Each Entry (where payment is required) has a cost of £1.
      • (b) The cost of a Multi-draw Ticket will be the total cost of the Entries selected multiplied by the number of Game Draws the Retail Player has chosen.
    • (2) Making a Selection
      • (i) Using a Play Slip to purchase a Ticket
        • (a) On any one Play Slip a Retail Player may play a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
        • (b) Each Selection is made by manually marking six numbers within one Board or by manually marking the Lucky Dip box on that Board.
        • (c) A Retail Player using a completed Play Slip to purchase a Ticket should submit the Play Slip to the Retailer together with the appropriate amount due. The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Ticket recording each Selection marked on the Play Slip.
        • (d) By marking the appropriate box under the words "Choose which draw" on a Play Slip the Retail Player will be able to enter his Selection in the next available Wednesday Draw only, the next available Saturday Draw only or the next two available consecutive Draws.
        • (e) Where the Retail Player uses the Multi-draw facility to purchase a Ticket he will mark his Selection on the appropriate Boards of the Play Slip, mark the appropriate box under the words "Choose which draw" on the Play Slip to determine the frequency of the Draws for which his Selection is to be entered and mark the appropriate number of weeks box. Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the number and frequency of Draws. The Terminal will issue a Ticket which shows the Selection made, the number and frequency of Draws selected and the range of Draw dates for which the Ticket is valid.
      • (ii) Using a Play Slip to obtain a Play Card
        • (a) On any one Play Slip a Retail Player may play a minimum of one Board and a maximum of the number of Boards included on the Play Slip.
        • (b) Each Play Card Selection is made by manually marking six numbers within one Board or by manually marking the Lucky Dip box on that Board.
        • (c) A Retail Player using a completed Play Slip to obtain a Play Card should submit the Play Slip to the Retailer (which Retailer must, for the avoidance of doubt, be a Retailer who is permitted by the Company to issue Play Cards). The completed Play Slip is processed through the Terminal (other than an In-Store Checkout Terminal) which will issue the Play Card recording each Play Card Selection marked on the Play Slip.
        • (d) A Retail Player may at a Terminal (other than an In-Store Checkout Terminal) request the Retailer to key in manually a selection of numbers to be recorded on a Play Card by specifying the six numbers required per entry into the Game.
        • (e) By marking the appropriate box under the words "Choose which draw" on a Play Slip the Retail Player will be able to indicate whether he wishes his Play Card Selection (at the time he uses the Play Card to purchase a Ticket) to be entered into the next available Wednesday Draw only, the next available Saturday Draw only or the next two available consecutive Draws.
        • (f) Where the Retail Player uses the Multi-draw facility to obtain a Play Card he will mark his Play Card Selection on the appropriate Boards of the Play Slip, mark the appropriate box under the words "Choose which draw" on the Play Slip to determine the frequency of the Draws for which his Play Card Selection are to be entered (at the time he uses the Play Card to purchase a Ticket) and mark the appropriate number of weeks box. Alternatively the Retail Player, at a Terminal other than an In-Store Checkout Terminal, may request the Retailer manually to enter the number and frequency of Draws into which he wishes his Play Card Selection to be entered (at the time he uses his Play Card to purchase a Ticket).
      • (iii) Provisions applicable to both using a Play Slip to purchase a Ticket and using a Play Slip to obtain a Play Card
        • (a) For the purposes of the number of weeks boxes on the Play Slip, the first week shall be a period commencing with the first available Saturday or Wednesday Draw as selected by the Retail Player and ending immediately prior to and excluding the Draw on the same day of the following calendar week, the next week shall commence on the day of and from and including the Draw immediately prior to which the first week ended and shall end immediately prior to and excluding the Draw on the same day of the next calendar week, and subsequent weeks shall be similarly determined.
        • (b) Nothing in these Procedures shall operate to prevent or restrict the Company in connection with the promotion of the Game from issuing mechanically-completed Play Slips for the use of Retail Players.
      • (iv) Using a Play Card to purchase a Ticket
        • (a) A Retail Player using a Play Card to purchase a Ticket should submit the Play Card to a Retailer together with the appropriate amount due. The Play Card is processed through the Terminal which will issue a Ticket reflecting each Play Card Selection. If the Play Card is processed through an In-Store Checkout Terminal but a Ticketless Entry occurs which is not cancelled in accordance with paragraph (C)(3) below, Rule 4(M) of the Rules will apply.
      • (v) Purchasing a Ticket without first using a Play Slip or a Play Card
        • (a) A Retail Player may, if purchasing a Ticket from a Terminal (other than an In-Store Checkout Terminal) without completing a Play Slip or first obtaining a Play Card, request the Retailer to key in a selection of numbers manually by specifying the six numbers required per entry into the Game.
        • (b) A Retail Player may, if purchasing a Ticket from a Terminal at which a Lucky Dip facility is available, without completing a Play Slip or first obtaining a Play Card, request the Retailer to issue a Ticket which has recorded on it the requested number of Lucky Dips.
      • (vi) General
        • No Play Card Selection or any other set of numbers selected by a Retail Player will be entered into the Game unless and until they have been registered as Entries.
    • (3) Cancellation of a Ticket or Ticketless Entry
      • (a) Subject to paragraph (C)(3)(b),(d), (e) and (i) below, a Ticket (other than an Exchange Ticket to which the provisions of paragraph (C)(4)(b) below apply) may be cancelled if it has been issued in error; or it is illegible; or it is incomplete; or if it contains two or more Lucky Dip Selections each comprising the same six numbers.
      • (b) A Ticket falling within the terms of paragraph (C)(3)(a) above may only be cancelled if:
        • (i) it is returned to the issuing Terminal (or a Refund Till if the issuing Terminal is an In-Store Checkout Terminal) within 120 minutes of the time when it was purchased or before the close of sales for the relevant Draw or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
        • (ii) the Ticket can be cancelled through the bar code reading device and optical mark reader on the Terminal or, in the case of a Ticket issued by an In-Store Checkout Terminal, through the manual entry of a lottery sale identifier (being the number described as such on the Ticket and the Retail Player's receipt) by the Retailer. In the event that the Ticket to be cancelled is not readable by the bar code reading device and/or the optical mark reader, the Retailer will be required to contact the Company to receive authorisation for cancellation. In the event that the Retail Player cannot provide a lottery sale identifier for a Ticket issued by an In-Store Checkout Terminal it will not be possible to cancel such Ticket.
      • (c) Subject to paragraph (C)(3)(d) and (i) below, a Ticketless Entry may be cancelled if:
        • (i) the Retail Player attends the Refund Till within 120 minutes of the time when the Ticketless Entry was purchased or before the close of sales for the relevant Draw or the close of Ticket sales for that Retailer on that day, whichever is the earlier; and
        • (ii) the Retail Player provides the Retailer with sufficient information to enable the Ticketless Entry to be cancelled. In the event that the Retail Player cannot provide a lottery sale identifier for the transaction it will not be possible to cancel the Ticketless Entry.
      • (d) Subject to paragraph (C)(3)(i) below, all Tickets and/or Ticketless Entries for Draw-Based Games issued by an In-Store Checkout Terminal in a single transaction will be cancelled automatically by the Refund Till if a Retail Player cancels any one of the Tickets and/or Ticketless Entries issued in that transaction.
      • (e) For Tickets purchased at a Terminal, other than an In-Store Checkout Terminal, prior to returning a Ticket to the issuing Terminal for cancellation a Retail Player should fill in with pen the "VOID" box on the Ticket.
      • (f) On cancellation of a Ticket or a Ticketless Entry the Retail Player will be entitled to a refund from the Retailer equal to the retail price of the Ticket or Ticketless Entry.
      • (g) For the avoidance of doubt, a Retail Player may not seek cancellation of a Lucky Dip Ticket by reason only of the number selection(s) on the Ticket not being to his liking.
      • (h) A Ticket or a Ticketless Entry may only be cancelled if the corresponding Entry is actually deleted from the Central Computer System within the period specified in paragraph (C)(3)(b)(i) above, or as the case may be, paragraph (3)(C)(i) above.
    • (4) Multi-draws
      • (a) If a Prize is paid on a Multi-draw Ticket which is still valid for future Draws, an Exchange Ticket will be issued, in accordance with the Company's procedures, to the owner or Claimant together with his Prize payment.
      • (b) A Multi-draw Ticket shall not be capable of cancellation other than in accordance with paragraph (C)(3)(a) above and, in any event, prior to the first Draw in respect of which the Ticket has been issued. No Exchange Ticket will be cancelled.

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  • (D) Winning Selections

    Subject to the provisions of the applicable game rules and the game procedures for the Game, a Player who, in respect of any selection, has three or more numbers which match the Main Numbers will be entitled to a prize in the highest prize category to which those numbers relate.

    Match 3 category
    means that the Player has correctly matched three numbers in any one selection from the six Main Numbers drawn. The appropriate prize category is called MATCH 3 OF 6 MAIN NUMBERS ("MATCH THREE").
    Match 4 category
    means that the Player has correctly matched four numbers in any one selection from the six Main Numbers drawn. The appropriate prize category is called MATCH 4 OF 6 MAIN NUMBERS ("MATCH FOUR").
    Match 5 category
    means that the Player has correctly matched five numbers in any one selection from the six Main Numbers drawn. The appropriate prize category is called MATCH 5 OF 6 MAIN NUMBERS ("MATCH FIVE").
    Match 5 plus Bonus Number category
    means that the Player has correctly matched in any one selection five numbers from the six Main Numbers drawn, and matched the Bonus Number drawn with the remaining number from his selection. The appropriate prize category is called MATCH 5 OF 6 MAIN NUMBERS PLUS BONUS NUMBER ("MATCH 5 + BONUS").
    Match 6 category
    means that the Player has correctly matched six numbers in any one selection from the six Main Numbers drawn. The appropriate prize category is called MATCH 6 OF 6 MAIN NUMBERS ("MATCH SIX").

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  • (E) Prize Pools

    • (1) Subject to rounding down, the amount allocated by the Company to the prize fund for payment of prize(s) for a Draw ("Prize Fund") shall be 45% of the aggregate face value of Entries into that Game Draw or such larger amount as shall be calculated by reference to any scheme that has the Commission's prior approval.
    • (2) Except in the circumstances described in paragraph (E)(4) below, all Match Three category Prizes will be £10 and will be paid from the Prize Fund.
    • (3) The allocation of the Pools Fund to each of the remaining prize categories shall be in accordance with the following provisions:
      • (a) Prize money allocated to each of the other prize categories will be divided equally by the number of Winning Selections in that category.
      • (b) If in any Draw, there are no Winning Selections in the Match Six category the prize monies for this category will be added to the Match Six prize pool for the next Draw.
      • (c) If in any Draw, there are no Winning Selections in the Match Five Plus Bonus Number category, the prize monies for this category will be added to the Match Six prize pool for that Draw.
      • (d) On the fourth consecutive Draw in which there is no Match Six category Winning Selection, then the entire prize pool for the Match Six category will be added to the Match Five Plus Bonus Number prize pool for that fourth Draw.
      • (e) Should there be no Winning Selection for Match Six category under paragraph (E)(3)(d) above and no Winning Selection for the Match Five Plus Bonus Number category, the prize money for the Match Six category and the prize money for the Match Five Plus Bonus Number category will be added to the prize pool for the Match Five category for that Draw.
      • (f) If in any Game Draw, there are no Winning Selections in the Match Five category, the prize money for this category will be added to the prize pool for the Match Four category for that Draw.
      • (g) If in any Game Draw, there are no Winning Selections in the Match Four category, the prize money for this category will be divided equally by the number of Winning Selections for the Match Three category and added to the £10 Prize for that category.
    • (4) If the total number of Prizes in all categories, when multiplied by £10, would exceed the Prize Fund referred to in paragraph (E)(1) above (i) the entirety of the Prize Fund shall be divided equally between the total number of Winning Selections in all categories (ii) the provisions of paragraph (E)(3) above shall not apply and (iii) prize pools for any category which have been carried forward from a previous Draw or guaranteed or otherwise added to any prize pool for this Draw shall be divided equally between Prize winners within that category.
    • (5) In the event of a Cancelled Draw and provided that, before the immediately preceding Draw that event is known to the Company then if in that preceding Draw:
      • (a) there are no Winning Selections in the Match Six category, the entire prize pool for the Match Six category will be added to the Match Five Plus Bonus Number prize pool for that Draw;
      • (b) there are no Winning Selections in the Match Six and Match Five Plus Bonus Number categories, the prize monies for both these categories will be added to the prize pool for the Match Five category for that Draw;
      • (c) there are no Winning Selections in the Match Five category, the prize money for that category will be added to the prize pool for the Match Four category for that Draw;
      • (d) there are no Entries qualifying for a Prize in the Match Four category, the prize money for that category will be divided equally by the number of Winning Selections for the Match Three category and added to the £10 Prize for the Match Three category in that Draw.

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  • (F) The National Lottery Lotto Game - Approximate Odds of Winning and Prize Structure

    • (1) The following table sets out the probability of winning and the allocation of the Pools Fund.

      Number of Winning Numbers selected by a Player ("Prize Categories") Approximate Odds of Winning per £1 entry Pools Fund
      Match 6 of 6 Main Numbers 1: 13,983,816 52% of the Pools Fund plus the amount not won in the previous Draw in the Match Six and Match Five plus Bonus
      Match 5 of 6 Numbers plus the Bonus Number 1: 2,330,636 16% of the Pools Fund
      Match 5 of 6 Main Numbers 1: 55,492 10% of the Pools Fund
      Match 4 of 6 Main Numbers 1: 1,033 22% of the Pools Fund plus the amount not won in the Match Five Prize Category for that Draw
      Match 3 of 6 Main Numbers 1: 57 £10 Prize payable from The Prize Fund, plus any amount not won in the Match Four Prize Category for that Draw
      Any Prize 1: 54

      Note: "Match 6 of 6 Main Numbers" is the highest prize category and "Match 3 of 6 Main Numbers" is the lowest prize category.

    • (2) The holder of a Winning Selection may win in only one prize category per Entry in connection with the Winning Numbers drawn in each Draw and shall be entitled only to the Prize for the highest prize category won by those numbers in each Draw (regardless of the actual Prize value).

      All Prizes will be rounded down to the nearest £1.

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  • (G) Refunds in Certain Circumstances

    • (1) Notwithstanding Rule 4(T)(5) of the Rules, in the event of a Cancelled Draw the Company shall:
      • (a) refund to a Retail Player who has purchased either a Ticket for the Cancelled Draw only or a Multi-draw Ticket for the Cancelled Draw and other Draws, an amount equal to that part of the Ticket purchase price as was paid in respect of and is attributable to the Cancelled Draw;
      • (b) refund to Offline Direct Debit Players who hold a valid Offline Direct Debit for Draws which include the Cancelled Draw that proportion of the amount previously paid by the Offline Direct Debit Player for that Offline Direct Debit as was paid in respect of and is attributable to the Cancelled Draw;
      • (c) pay to a Retail Player who holds a Voucher Ticket for the Cancelled Draw the amount which would have been properly payable by the Retail Player had the Retail Player purchased that Ticket from a Retailer;
      • (d) refund to a Retail Player who has purchased a Ticketless Entry for the Cancelled Draw an amount equal to the purchase price as was paid in respect of and is attributable to the Cancelled Draw.
    • (2) Any refund and payment under paragraph (G)(1)(a), (G)(1)(c) and (G)(1)(d) above respectively must be claimed by the Retail Player. The methods of claiming, payment, the validation of claims and (subject to paragraph (G)(3) below) the period within which such claims may be made shall be as determined by the Company in its absolute discretion from time to time but subject to the prior agreement of the Commission. A Retail Player will in any event be required to produce the Ticket before any refund or payment will be made except in the case of a Ticketless Entry, when a Retail Player must provide such information as the Company may require to satisfy itself that such Retail Player is the owner of such Ticketless Entry.
    • (3) The period referred to in paragraph (G)(2) above shall be a period expiring not earlier than the day 90 days after the date on which the Cancelled Draw was to have taken place.
    • (4) Any refund under paragraph (G)(1)(b) above shall be made by such means and within such period as the Company shall in its absolute discretion determine from time to time but subject to the prior agreement of the Commission.
    • (5) Neither the Company nor any Retailer shall in any circumstances be liable to pay interest in respect of refunds or payments made under this paragraph (G).
    • (6) For the avoidance of doubt, this paragraph shall not apply in respect of any Draw which is delayed or postponed nor in respect of any Draw which is cancelled but which is not a Cancelled Draw as defined in these Procedures.

CONTACT NUMBERS & ADDRESSES

TELEPHONE ENQUIRIES

The National Lottery Line

0845 910 0000

For the hard of hearing using Minicom equipment, please call 0845 910 0045.

Complaints or comments should also be directed to the above numbers. Evening and weekend calls cost 6p plus up to 2p per minute from a BT Calling Plan. Mobile and other providers' charges may vary. This information is correct at September 2008

PLAY BY DIRECT DEBIT SERVICE

0845 912 5000

POSTAL ENQUIRIES

The National Lottery P0 Box 1010 Liverpool L70 1NL

E-MAIL

help@national-lottery.co.uk

POSTAL CLAIMS

The National Lottery P0 Box 287 Watford WD18 9TT

WEBSITE

www.national-lottery.co.uk

NATIONAL LOTTERY REGIONAL CENTRE ADDRESSES

LIVERPOOL

The National Lottery Unit 3B Olympic Way Sefton Business Park Aintree Liverpool L30 1RD Tel: 0151 236 1796

WATFORD

The National Lottery Tolpits Lane Watford WD18 9RN Tel: 01923 425000

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