How to buy tickets

Can I buy a National Lottery ticket?

As long as you are 16 years old or over and are eligible to play under the Games Rules, you can buy National Lottery tickets.

Where can I buy National Lottery tickets?

You can buy National Lottery tickets from retailers throughout the UK and Isle of Man. Each retailer is clearly identified by National Lottery logos and signs. You can't buy Tickets for Draw-based games from Scratchcard-only Retailers. You can also buy a wide range of National Lottery games on The National Lottery website, and by mobile phone.

Buying a Draw-Based game ticket

You can buy tickets for draw-based games at retailers in three different ways.

  1. Fill in a play slip and use it to buy a ticket at a National Lottery Terminal (except Till-point Terminals).
  2. Use a National Lottery Fast Pay card to buy a ticket from any National Lottery Terminal (including Till-point Terminals).
  3. Ask your retailer for a ticket with your chosen numbers at any National Lottery Terminal (and selected Till-point Terminals) without filling in a play slip. If you ask for a Lucky Dip®, The National Lottery computer system will pick your numbers for you.

Don't forget to sign your Ticket and put your name and address on the back.

When can I buy a draw-based game ticket?

You must buy your Draw-based game Ticket before 7.30pm on the day of the relevant Draw in order to play. Subject to this, and to the Retailers' normal opening hours, Tickets for Lotto and Lotto HotPicks are on sale from 6.00am to 11.00pm daily, though not between 7.30pm and 9.00pm on Saturdays and Wednesdays. Thunderball Tickets are on sale from 6.00am to 11.00pm daily, though not between 7.30pm and 9.00pm on Wednesdays, Fridays or Saturdays. EuroMillions Tickets are on sale from 6.00am to 11.00pm daily, though not between 7.30pm and 9.00pm on Tuesdays and Fridays.

How do I check that my ticket is valid?

When you receive your draw-based game ticket, you are responsible for checking that the game, numbers and draw date on your ticket match your choices. You should also check that the bar coded serial number can be clearly read and that any 'VOID' box has not been marked.

How do I check if I have won?

It is your responsibility to safeguard your Ticket or Scratchcard, and ensure you are paid the full value of the Prize you are entitled to.

If you ask your Retailer to check your Ticket or Scratchcard and you have won (or if you go to your Retailer to claim your Prize), the Terminal will make a discreet sound to indicate that it's a winning ticket. If your Retailer has a Till-point Terminal, no win sound will be made. The win sound will also not be heard at Scratchcard-only Retailers with a handheld terminal.

It is always best to check whether or not your Ticket or Scratchcard has won before handing it to your Retailer.

Draw-based games

Either watch the Draw if it's televised, or ask your Retailer to give you a printout of the winning numbers. Alternatively, you can get the results on the Check Results page, the National Lottery Official App for the iPhone, or by calling The National Lottery Line on 08459 100 000. You can also find the results for selected Draw-based games in some national newspapers, and on the BBC Red Button. You can also use the win checker on the Check Results page to check your Lotto raffle results.

If you ask your Retailer to check your Ticket, and you have won, the Retailer is required to hand you a Win Receipt, which prints automatically. Ask them for it if they do not hand it to you. This receipt will confirm how much you have won or where to go to collect your Prize.

Scratchcards

Follow the instructions on the Scratchcard and rub off the coating on the designated play area(s) to reveal the symbols which, based on the play instructions for each game, will indicate whether or not you have won a Prize. For more information see the Game Procedures (and any applicable Game Specific Rules) for each Scratchcard game. These can also be viewed at Retailers. For up-to-date information on the number of top Prizes remaining in any Scratchcard game, call The National Lottery Line or visit the Scratchcard information and prizes page.

Scratchcards that offer top prizes of £121,000 or less can remain on sale after the last top Prize has been claimed. For Scratchcards that offer top Prizes of more than £121,000, once the last top Prize has been claimed Retailers will only be entitled to continue selling those Scratchcards that have already been activated for sale – the remainder of the Scratchcard stock will be withdrawn from sale. For more information, please see the Code of Practice on Top Prize Management.

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