GamCare, the UK's national centre for information, advice and practical help regarding the social impact of gambling, awarded Camelot their certification, acknowledging our achievement in implementing the GamCare Code of Practice for Online Lotteries.
Camelot has achieved high standards in player protection and social responsibility and recognises the need to assist their customers to play responsibly. To continue GamCare certification Camelot has the following practices:
- Age verification systems.
- Customer-led limits on play.
- Self exclusion options for players.
- Information about responsible gambling and sources of advice and support.
- Training for customer services in problem gambling and social responsibility.
- Consultation with GamCare when developing new technologies and products.
- Support for the work GamCare carries out in addressing the social impact of gambling.
GamCare national helpline is open between 8am and 2am. For confidential advice and support for anyone affected by problem gambling, contact GamCare either by phone 0845 6000 133 or online.
For more information about GamCare certification visit the GamCare website.
