If you are opening an account to play National Lottery games interactively then the following Terms and Conditions and Rules will apply:

• INTERACTIVE ACCOUNT TERMS AND CONDITIONS
  Version: 9 Date: 12th February 2008
• RULES FOR INTERACTIVE INSTANT WIN GAMES
  Version: 6 Date: 12th February 2008
• RULES FOR DRAW-BASED GAMES PLAYED INTERACTIVELY
  Version: 7 Date: 12th February 2008

If you are playing National Lottery games at retailers or by Subscription, then the following Terms and Conditions and Rules will apply:

• RULES FOR DRAW-BASED GAMES PLAYED AT RETAILERS OR BY SUBSCRIPTION
  Version: 11 Date: 10th December 2007

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INTERACTIVE ACCOUNT TERMS AND CONDITIONS
NINTH EDITION EFFECTIVE 12th February 2008

The National Lottery, Tolpits Lane, Watford WD18 9RN

© National Lottery Commission 2008

(Please address all enquiries to Camelot Group plc)

A copy of these Terms and Conditions, the Privacy Policy, the Games Rules, any Game Specific Rules and the Game Procedures may be obtained by telephoning the Interactive Contact Centre on 0845 278 8000 (calls charged at the local rate), by writing to the National Lottery, PO Box 1010, Liverpool L70 1NL or by accessing the National Lottery website with the following URL:- www.national-lottery.co.uk.

1. Introduction
2. Definitions
3. Status of these Terms and Conditions
4. Registration
5. Operation of an Account
6. General
7. Privacy Policy

1. Introduction

These Interactive Account Terms and Conditions ("Terms and Conditions") apply to all Games (capitalised terms are defined in Clause 2 below) other than, for the avoidance of doubt, those games played by Subscription. The Rules for Draw-Based Games Played at Retailers or by Subscription shall apply to all matters relating to Subscriptions. The Company will issue Games Rules for Interactive Instant Win Games, Games Rules for Draw-Based Games Played Interactively, and Game Procedures for each individual Game. The Company may also issue Game Specific Rules for a particular Interactive Instant Win Game. By accepting these Terms and Conditions, Players and Prospective Players (as defined in Clause 2 below) agree to be bound by the relevant Games Rules, Game Procedures and Game Specific Rules.

The Draw-Based Games Played Interactively and the Interactive Instant Win Games are lotteries which form part of the National Lottery. A Player will be able to purchase Plays on the Site, the iDTV Interface and via a Mobile by opening an Account. However, Interactive Instant Win Games are only available via the Site.

The Pay to Play Games and the Draw-Based Games Played Interactively are only available once a Player has successfully undertaken Full Registration, and has accepted these Terms and Conditions. Try Games are available to Players and Prospective Players who have sucessfully undertaken Try Game Registration and have accepted these Terms and Conditions.

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2. Definitions

Unless the context clearly indicates otherwise, the following words and terms shall have the following meanings:

‘2004 Act’

means the Horserace Betting and Olympic Lottery Act 2004.

‘Account’

means a Player’s or Prospective Player’s notional account maintained on the Interactive System.

‘Act’

means The National Lottery etc. Act 1993 as amended.

‘Board’

means the area on an Interactive Play Slip in which a Player may enter his Selection to enter a Draw-Based Game Played Interactively.

‘Central Computer System’

means the computer systems operated by, or on behalf of, the Company from time to time which facilitate the playing of, and contain a record of all selections made in relation to, National Lottery games including, without limit, any Selections.

‘Claimant’

means a Player who submits a claim for a prize payment within the applicable claim period.

‘Commission’

means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.

‘Company’

means Camelot Group plc, a company registered in England and Wales, whose registered office is at Tolpits Lane, Watford, Hertfordshire, WD18 9RN.

‘Dormant Account’

means an Account which a Player or Prospective Player has not logged into or otherwise accessed or used for a continuous period of one hundred and sixty-eight (168) days.

‘Draw-Based Game Played Interactively’

means a National Lottery game which can be played by Players via the Interactive System, the result of such game being determined by a draw and in which a Player’s selection is recorded on the Company’s Central Computer System.

‘Full Registration’

means the process of successfully registering as a Player by opening an Account and providing all required information, including direct debit card details.

‘Game’

means a Draw-Based Game Played Interactively and/or an Interactive Instant Win Game.

‘Game Details Screen’

means the screen on the Site displaying details of a particular Interactive Instant Win Game.

‘Game History’

means the information held by the Company relating to the Games (excluding Try Games) played by a Player, including the outcome of each Play.

‘Game Procedures’

means any procedures or conditions (including, without limit, the relevant name for a Game, how a prize is won, Prize Structure and Play Style) issued by the Company in addition to these Terms and Conditions which apply only to a particular Draw-Based Game Played Interactively or to a particular Interactive Instant Win Game and which are identified by the Company as Game Procedures.

‘Game Rules’

means any rules or conditions issued by the Company in addition to these Terms and Conditions which apply to either Draw-Based Games Played Interactively or Interactive Instant Win Games (as appropriate) and which are identified by the Company as Games Rules.

‘Game Specific Rules’

means any rules or conditions issued by the Company in addition to or in substitution for the Rules for Interactive Instant Win Games, which apply only to a particular Interactive Instant Win Game and which are identified by the Company as Game Specific Rules.

‘Games-Related Information’

means a Player’s Transaction History, Game History and any information the Company requires a Player or Prospective Player to submit to it via the Interactive System before providing that Player or Prospective Player with access to the Games which may include, without limitation, the Player’s or Prospective Player’s name, user name, Password, Mobile Number, debit card details, Security Information, address details, Identification Information, email address, date of birth and gender.

‘Identification Information’

means information used to establish the identity of a Player or Prospective Player, including information required by the Company to verify the authenticity of that information. Such information could include any element of the Games-Related Information and, in the case of a Claimant, that Player’s passport, driver’s licence and utility bills.

‘iDTV Interface’

means the interface which is made available for Players to play Draw-Based Games Played Interactively via interactive television channels.

‘Interactive Contact Centre’

means the Company’s registration and customer services helpline, contact details of which are set out in the "Contact Us" section of the Site and the iDTV Interface.

‘Interactive Instant Win Game’

means a Pay to Play Game or a Try Game.

‘Interactive Play Slip’

means the graphical representation of a play slip available on the Site and the iDTV Interface on which a Player may enter his Selection.

‘Interactive System’

means the system (accessible via the Site or the iDTV Interface) established and operated by the Company for the purpose of registering Players and Prospective Players, administering Accounts, facilitating Plays, holding Games-Related Information and paying Prizes.

‘Lucky Dip’

means a Play consisting of a set of numbers which, instead of being selected by a Player, are selected on a random basis by the Company’s Central Computer System on behalf of that Player.

‘Minor’

means a person who has not reached the age of 16 years.

‘Mobile’

means a mobile phone that is capable of sending and receiving Short Messages, which is registered on one of the Mobile Networks and which has been registered on the Interactive System via the Site or the Interactive Contact Centre.

‘Mobile Network’

means any UK mobile phone network that is capable of delivering Short Messages.

‘Mobile Number’

means the phone number that is held on the Interactive System in relation to a Player’s or Prospective Player’s Mobile.

‘Mobile Request’

means a Player’s request for a Selection to be entered into a draw contained in a Short Message.

‘National Lottery’

has the meaning set out in the Act.

‘National Lottery Distribution Fund’

has the meaning set out in the Act.

‘National Lottery game’

means any lottery or series of lotteries having the same name and operating under the same Games Rules and Game Procedures, that forms or form part of the National Lottery.

‘Olympic Lottery Distribution Fund’

has the meaning set out in the 2004 Act.

‘Password’

means the alpha-numeric identifier used by a Player or a Prospective Player to identify himself when accessing and using the Interactive System.

‘Pay to Play Game’

means a National Lottery instant win game which can be played by Players via the Site in which the Player has a chance to win a Prize.

‘Play’

means an entry into a Game (other than a Try Game) in accordance with the Play Style for that Game.

‘Play Style’

means the method of interactive participation in a Game by a Player or Prospective Player as specified in the Game Procedures for the relevant Game.

‘Player’

means a person who has successfully completed Full Registration and who is eligible to purchase Plays via his Account and whose Account has not been terminated, cancelled, suspended or closed.

‘Privacy Policy’

means the policy established by the Company in respect of the use and storage of a Player’s or Prospective Player’s personal information (including, but not limited to, Games-Related Information), as such policy may be amended from time to time.

‘Prize’

means a prize won by a Player from a Play.

‘Prize Structure’

means the number, value and odds of winning Prizes for an individual Game and the prize tiers within a Game and the chances of winning a Prize in each tier in an individual Game as determined by the Company and as specified in the relevant Game Procedures.

‘Prospective Player’

means any individual who has completed Try Game Registration.

‘Regional Centre’

means a National Lottery office designated as a regional centre by the Company.

‘Retailers’

means the Company or any person, firm or company authorised by the Company to sell tickets and/or to pay Prizes in respect of Draw-Based Games played otherwise than via the Interactive System or by Subscription.

‘Security Information’

means the information (for example, mother’s maiden name and place of birth) which Players and Prospective Players are required to provide to the Company for security purposes as part of registration.

‘Selection’

means the set of numbers chosen by a Player (whether chosen himself or via Lucky Dip) for the purpose of a Play or Plays.

‘Short Message ’

means a message containing numerical or text characters or both, either sent or received using a Mobile.

‘Short Message Confirmation’

means a Short Message sent to a Player by the Company confirming that Player’s entry into the relevant Draw-Based Game.

‘Site’

means the website with the URL www.national-lottery.co.uk.

‘Subscription’

means the entitlement to participate in some Draw-Based Games for a multiple number of draws by postal, telephone or Site application otherwise than by purchasing a ticket from a Retailer’s outlet or via the Interactive System.

‘Token’

means a token loaded into an Account by the Company for a Player to play Pay to Play Games and/or Draw-Based Games Played Interactively without charge to the Player, including any tokens representing Prizes.

‘Transaction History’

means the financial information relating to a Player’s use of his Account.

‘Try Game’

means a National Lottery instant win game which is available free of charge via the Site to Players and Prospective Players who have completed Try Game Registration and for which there are no Prizes.

‘Try Game Registration’

means the process by which an individual becomes eligible to play Try Games (but not Pay to Play Games or Draw-Based Games Played Interactively) by successfully opening an Account but not providing debit card details.

‘Unutilised Funds’

means any funds credited to a Player’s Account (including Prizes, but excluding Tokens) that are not used by the relevant Player.

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3. Status of these Terms and Conditions

• (A) Status of Terms and Conditions

  These Terms and Conditions, the Privacy Policy (which is incorporated by reference into these Terms and Conditions), the applicable Games Rules, Game Procedures, any Game Specific Rules and the statements and explanations appearing on the applicable Game Details Screen set forth the full extent of the obligations and liabilities of the Company and Prospective Players.

• (B) Precedence

  To the extent of any conflict or inconsistency, the order of precedence for these Terms and Conditions, the applicable Games Rules, Game Procedures and any Game Specific Rules and any statements and explanations appearing on the applicable Game Details Screen shall be in descending order as follows:-

  • (a) the applicable Game Procedures;
  • (b) the applicable Game Specific Rules;
  • (c) the applicable Games Rules;
  • (d) these Terms and Conditions (excluding, for this purpose, the Privacy Policy);
  • (e) the statements and explanations appearing on the applicable Game Details Screen;
  • (f) the Privacy Policy.

• (C) Changes to Terms and Conditions

  The Company may change these Terms and Conditions (including the Privacy Policy), and/or the Game Procedures, and/or the Games Rules and/or the Game Specific Rules for any and/or all of the Games at any time. Such changes shall be prospective save that changes shall be applicable to prior Games so far as they relate to claim and Prize payment procedures. Such changes shall be binding on Players and Prospective Players and will take effect immediately on posting of the revised documentation on the Site, or on notification to Players or Prospective Players by email, by Short Message or by post or via the iDTV Interface (where applicable) that such changes have taken place (whichever takes place sooner). Players and Prospective Players hereby agree that they will be bound by such changes when they next claim a Prize or on the next occasion they play the Games or access their Account following the changes taking place whichever is the sooner.

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4. Registration

• (A) Registration

  • (1) Criteria for Registration

    A person intending to become a Player (an "Intending Player") may not open an Account unless and until the following criteria are satisfied:-

    • (a) the Intending Player is a resident of the UK or Isle of Man;
    • (b) the Intending Player is not a Minor;
    • (c) the Intending Player does not already have an Account;
    • (d) where debit card details have been supplied, the debit card details supplied are those of a UK or Isle of Man debit card linked to a UK or Isle of Man bank (or building society) account in respect of which the Intending Player is an authorised user;
    • (e) the card referred to in (d) above has not been reported as lost or stolen or has not been supplied in relation to another Account; and
    • (f) where required the Intending Player is able to verify the authenticity of any information he has supplied to the Company by a method to be determined by the Company in its sole discretion.

    The Company reserves the right to refuse to complete Full Registration or Try Game Registration for any Intending Player for any reason in its absolute discretion.

    The Company reserves the right to carry out checks or request information from Players or Prospective Players from time to time during or after registration to check that the Player or Prospective Player and/or his debit card (where debit card details are supplied) meet the criteria set out in this Clause 4(A)(1).

    The Company reserves the right to refuse to pay a Player a Prize if the Player and/or his debit card no longer meets the criteria set out above.

  • (2) How to Register

    Intending Players will be required to supply certain information to the Company during the registration process which will assist the Company in determining whether or not the Intending Player and/or his debit card where debit card details are supplied meets the criteria set out in Clause 4(A)(1) above and is eligible to play the Games. This information may include, but is not limited to, an Intending Player’s:-

    • (a) name;
    • (b) address details;
    • (c) date of birth;
    • (d) gender;
    • (e) e-mail address;
    • (f) debit card details;
    • (g) in the case of an Intending Player registering to play via a mobile phone, the phone number of that mobile phone, which must be registered on a Mobile Network; and
    • (h) their own security questions.

    A Prospective Player who completes only Try Game Registration will not be able to purchase Plays via his Account until such time as he provides his debit card details consistent with the criteria set out in Clause 4(A)(1)(d) and (e). Once the Prospective Player has completed Full Registration, he will become a Player and will be able to purchase Plays.

    If a Player gives debit card details relating to a bank (or building society) account held jointly with another person, he accepts that Prizes won by him may be paid into such joint account.

    The Company reserves the right to require an Intending Player to supply further documentation to verify the Intending Player’s age or identity or to request an authentication agency to verify the Intending Player’s identity.

    In relation to Full Registration or Try Game Registration via the Site or the Interactive Contact Centre, where an Intending Player has supplied the information set out above, he will be asked to indicate that he agrees to abide by these Terms and Conditions.

    In relation to Full Registration or Try Game Registration via the iDTV Interface, an Intending Player must accept these Terms and Conditions and will then be required to supply the information set out above.

    Once the Company has established that the criteria for Full Registration or Try Game Registration set out in Clause 4(A)(1) above have been satisfied, Intending Players will be asked to enter a Password, user name and their Security Information. The Company will then open the Player’s or Prospective Player’s Account and will acknowledge the successful completion of Full Registration or Try Game Registration via e-mail and/or Short Message (provided that the Prospective Player or Player has, as part of Full Registration or Try Game Registration, submitted an e-mail address or a Mobile Number) and an introductory greeting on the Site and/or the iDTV Interface (as appropriate). Where a Player or Prospective Player has completed Full Registration or Try Game Registration via the iDTV Interface, the Company will send the Player or Prospective Player a promotional pack unless the Player or Prospective Player has ticked the relevant box on the iDTV Interface to state that he does not wish to be sent such material.

    Players and Prospective Players may begin to play Games as soon as their Account has been opened. If the Company subsequently discovers that a Player or Prospective Player was not or is no longer eligible to open an Account, the Company reserves the right to take all appropriate steps in relation to that Player or Prospective Player and his Account (including, without limitation, suspending or terminating that Account, and investigating any security issues).

  • (3) Password Security

    Players and Prospective Players must keep their Password secure and secret at all times and take steps to prevent unauthorised use of their Password. For example, Players and Prospective Players should:-

    • (a) never write or otherwise record their Password in a way that can be understood by someone else;
    • (b) never let anyone else know their Password;
    • (c) destroy any advice from the Company concerning their Password promptly after receipt;
    • (d) avoid Password details that may be easy to guess such as birthdays/telephone numbers etc;
    • (e) inform the Company immediately (by contacting the Interactive Contact Centre) of any unauthorised access to their Account or any unauthorised transaction or Instruction which they know of or suspect or if they know or suspect someone else knows their Password.

  • (4) Re-setting of Passwords

    A Player or Prospective Player may use the "Forgot Sign-In Details"; section of the Site to reset his Password or re-establish his user name at any time, provided that he is able to provide certain security information as requested by the Company.

  • (5) Players’ Mobiles

    Players and Prospective Players are responsible for providing and maintaining their Mobile, for ensuring that their Mobile is secure at all times, for ensuring its connection to the Mobile Network and for ensuring it is properly maintained and is functioning correctly for payment of all charges and fees charged by their Mobile Network operator (including without limitation the cost of any Short Messages sent to the Company and all other charges to which they may be subject).

• (B) Processing of Games-Related Information

  The processing of a Player’s or Prospective Player’s Games-Related Information will be undertaken by the Company in accordance with the Privacy Policy. In addition, the Commission may require access to a Player’s or Prospective Player’s Games-Related Information in accordance with the Privacy Policy.

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5. Operation of an Account

• (A) Updating of Games-Related Information

  In the event that a Player or Prospective Player wishes to update his Games-Related Information he should do so via the "My Account" section of the Site or the "My Lottery Account" section of the iDTV Interface. Save in exceptional circumstances (to be determined at the Company’s reasonable discretion) the Company will not accept changes Games-Related Information via other means. It is a Player’s or Prospective Player’s responsibility to ensure that all of his information which can be accessed via the Site or the iDTV Interface and which is contained in the "My Account" Section of the Site or the "My Lottery Account" section of the iDTV Interface is accurate and up to date.

• (B) Crediting funds to a Player’s Account/Play Limits

  • (1) Once a Player has completed Full Registration, he will be able to credit funds from the bank (or building society) account specified by that Player to his Account by accessing the "My Account" section on the Site or the "My Lottery Account" section of the iDTV Interface or by sending a Short Message via his Mobile to the Company.
  • (2) A Player may, by accessing the "My Account" section on the Site, configure his settings on the Interactive System so that, if he wishes to purchase a Play via his Mobile but there are insufficient funds in his Account to pay for such Play, the Interactive System will automatically issue an instruction to the Player’s bank or building society (details of which are held by the Company on the Interactive System) to load sufficient funds into his Account to cover the cost of such Play, subject to any minimum amount of funds which may be credited to a Player’s Account as may be determined by the Company from time to time under Clause 5(B)(3).
  • (3) Minimum and maximum amounts (as determined by the Company in its absolute discretion from time to time) can be credited to a Player’s Account at any one time and in any one transaction. Such minimum and maximum amounts shall be specified on the "Add/Remove Funds" section on the Site. Such minimum amount shall also be specified on the "Add Funds" section of the iDTV Interface.
  • (4) The Company will determine whether the funds which a Player has requested to be credited to his Account are available. Once this has been determined and the Company has verified that the Player’s debit card (corresponding with the details held by the Company on the Interactive System) has not been reported as lost or stolen, the funds will be credited to the Player’s Account.
  • (5) Subject to Clause 5(B)(6) the Company shall provide facilities so that, by accessing the "My Account" section on the Site, a Player shall be able to limit:
  • (a) how much he may spend on Interactive Instant Win Games; and/or
  • (b) how much he may spend on Draw-Based Games Played Interactively via that Player’s Mobile; and/or
  • (c) which Interactive Instant Win Games he plays.

  In addition, a Player or Prospective Player may exclude himself from all Games either permanently or for a fixed period (the minimum duration of which is six (6) months) by telephoning the Interactive Contact Centre.

• (6) The Company may, at its discretion, impose limits on the number of times a Player may make a Play or on the amount of money a Player may spend on a Game over a defined time period or both. The Company may also, at its discretion, impose limits on the number of times a Player or Prospective Player plays a Try Game. Limits imposed under this Clause 5(B)(6) shall be notified to the Player(s) affected in an appropriate manner to be determined by the Company, including but not limited to, by inclusion in the Service Guide.

(C) Withdrawal of Unutilised Funds by a Player from his Account

Unless a Player’s debit card, the details of which have been given to the Company, has expired, or his Account has been suspended, a Player may withdraw his Unutilised Funds held in his Account by accessing the "My Account" section of the Site or the "My Lottery Account" section of the iDTV Interface. On such withdrawal, the Company will return the relevant funds to the bank (or building society) account, details of which are held by the Company on the Interactive System in respect of that Player, or return the balance to the relevant Player by other appropriate means.

(D) Maximum Account Balance/Interest

• (1) Subject to Clause 5(B)(6) Players can only purchase Plays up to the amount of funds held in their Account. The Company’s reasonable determination of a Player’s Account balance shall be final. Subject only to Clause 5(D)(2), the Player's Account will be subject to a maximum balance. Such amount will be set by the Company, subject to such lower sum as the Commission may determine from time to time ("Maximum Account Balance"). The Maximum Account Balance will be notified to the Player in a manner to be determined by the Company, including but not limited to, by inclusion in the Service Guide.
• (2) If a Player chooses to download Prizes into his Account, then the Maximum Account Balance may thereby be exceeded.
• (3) A Player will not receive or be entitled to interest on any Unutilised Funds or on any Prizes.

(E) Closure of an Account

A Player or Prospective Player may close his Account at any time by accessing the "My Account" section of the Site or the "My Lottery Account" section of the iDTV Interface. On closure of an Account, the Company will return the Player’s Unutilised Funds to the bank (or building society) account, details of which are held by the Company on the Interactive System in respect of that Player, or return the Unutilised Funds to the relevant Player by other appropriate means. In the event that the Company is not able to return the Unutilised Funds to the relevant bank (or building society) account or to the Player by other appropriate means, it will retain the Unutilised Funds for a period of six (6) years from the date the Account was closed after which time the Unutilised Funds will be allocated to the National Lottery Distribution Fund or the Olympic Lottery Distribution Fund, as the case may be, and in such proportions, as between the National Lottery Distribution Fund and the Olympic Lottery Distribution Fund, as may be determined by the Commission. The former Player may contact the Company to claim the Unutilised Funds at any time during the six (6) year period during which the Company retains them. Subject to the former Player providing such information as the Company shall reasonably require, the Company shall refund the Unutilised Funds.

(F) Termination/Variation/Suspension of Accounts

• (1) Accounts are limited to one (1) per person. If the Company discovers that a Player or Prospective Player has more than one (1) Account, or suspects a third party Account is being used for this purpose, the Company retains the right to terminate, vary or suspend such Accounts and take whatever action it considers appropriate.
• (2) If any information provided by a Player or Prospective Player (including, without limitation, Games-Related Information) is provided fraudulently, or is inaccurate, not current, or incomplete, the Company has the right to terminate, vary or suspend the Player’s or Prospective Player’s Account and refuse any and all current or future playing of the Games by the Player or Prospective Player.
• (3) The Company may terminate, vary or suspend the provision of the Games, access to a Player’s or Prospective Player's Account and/or to the Interactive System immediately and without prior notice:-
  • (a) on breach of these Terms and Conditions, the relevant Game Procedures and/or the relevant Games Rules and/or any relevant Game Specific Rules; or
  • (b) for repair or maintenance work or in order to upgrade or update the Interactive System; or
  • (c) if the Company ceases to offer the Games, the provision of Accounts, or access to the Interactive System or any part of it to its customers for any reason whatsoever; or
  • (d) for any other reason at the Company’s sole discretion.
• (4) On termination of an Account, or in the event of a Player or Prospective Player permanently excluding himself from all Games in accordance with Clause 5.(B)(5), the Company will return the Player’s Unutilised Funds to the bank (or building society) account, details of which are held by the Company on the Interactive System in respect of that Player, or return the Unutilised Funds to the relevant Player by other appropriate means. In the event that the Company is not able to return the Unutilised Funds to the relevant bank (or building society) account or to the Player by other appropriate means, it will retain the Unutilised Funds for a period of six (6) years from the date the Account was terminated after which time the Unutilised Funds will be allocated to the National Lottery Distribution Fund or the Olympic Lottery Distribution Fund, as the case may be, and in such proportions, as between the National Lottery Distribution Fund and the Olympic Lottery Distribution Fund, as may be determined by the Commission. A former Player may contact the Company to claim the Unutilised Funds at any time during the six (6) year period during which the Company retains them. Subject to the former Player providing such information as the Company shall reasonably require, the Company shall refund the Unutilised Funds.

(G) Chargebacks

If a Player notifies his bank (or building society) that unauthorised use of his debit card has been undertaken in relation to his Account and the bank (or building society) requests that the relevant sums be returned by the Company to the relevant Player’s bank (or building society) account ("Chargeback"), the Company will suspend the Player’s Account and ask the Player to contact the Interactive Contact Centre. The Company reserves the right to debit the Player’s Account with the amount of the Chargeback together with any funds that the Player has used to purchase Plays and which are subject to that Chargeback. If that debit results in a negative balance in the relevant Player’s Account, the Company reserves the right to recover that balance from the Player and the Player will not be able to make any further Plays unless and until the balance has been so recovered.

(H) Tokens

• (1) The Company may from time to time (whether for promotional purposes or otherwise) load Tokens into an Account. Tokens will have a notional monetary value and can be used by a Player to play Pay to Play Games and/or Draw-Based Games Played Interactively. If a Player wishes to play Pay to Play Games and/or Draw-Based Games Played Interactively and has both Tokens and Unutilised Funds in his Account, the Tokens will be used first to play the Games until all Tokens have been utilised, after which time the Unutilised Funds will be used.
• (2) Although Tokens have a notional monetary value, Players and/or Prospective Players may not withdraw Tokens from their Account or credit the Tokens to their debit card.
• (3) Players and Prospective Players accept that the Company may withdraw Tokens loaded into their Account for promotional purposes (excluding, for the avoidance of doubt, any tokens representing Prizes) at any time in its absolute discretion. Players and Prospective Players will be notified by the Company if such withdrawals take place.

(I) Dormant Accounts

If an Account becomes a Dormant Account and there is a credit balance on that Account, the Company will use all reasonable endeavours to contact the relevant Player (or his personal representatives (where appropriate)) to determine his wishes in respect of those Unutilised Funds. If the Company is unable to contact the Player, it may at its discretion, return the Unutilised Funds, to the bank (or building society) account of the relevant Player as indicated in the debit card details as held by the Company on the Interactive System in respect of that Player or return the Unutilised Funds to the relevant Player by other appropriate means. In the event that the Company is not able to return the Unutilised Funds to the relevant bank (or building society) account or to the Player by other appropriate means, it will retain the Unutilised Funds for a period of six (6) years from the date the Account became a Dormant Account after which time such Unutilised Funds will be allocated to the National Lottery Distribution Fund or the Olympic Lottery Distribution Fund, as the case may be, and in such proportions, as between the National Lottery Distribution Fund and the Olympic Lottery Distribution Fund, as may be determined by the Commission. A Player may contact the Company to claim his Unutilised Funds at any time during the six (6) year period during which the Company retains them. Subject to the Player providing such information as the Company shall reasonably require, the Company shall refund the Unutilised Funds.

(J) System Availability

• (1) If access to the Games via the Interactive System is unavailable to any Player for any reason (other than as a result of failure or malfunction of the equipment or technology of the relevant Player or his internet service provider or interactive television provider or his Mobile Network operator) for more than seven (7) consecutive days, the Company shall (except with the prior consent of the Commission) immediately on the expiry of such seven day period return any Unutilised Funds to the bank (or building society) account of the relevant Player as indicated in the debit card details as held by the Company on the Interactive System in respect of that Player, or to the Player by other appropriate means.
• (2) If a Player wishes to withdraw Unutilised Funds from his Account during the seven day period referred to above, he may do so by contacting the Interactive Contact Centre.

(K) Transaction History/Game History

• (1) A Player may ascertain information about his Account and Game History and certain information relating to his Transaction History by accessing the "My Account" section on the Site or the "My Lottery Account" section of the iDTV Interface (with the exception of a Player’s Game History which will not be available via the iDTV Interface). A Player may also obtain details of their Account balance by sending a Short Message via their Mobile to the Company.
• (2) The Company will make available to a Player or Prospective Player via the Site up to six (6) months’ details relating to the Player’s Account and Game History.
• (3) The Company will make available to the Player via the iDTV Interface up to one (1) month’s details relating to the Player’s Transaction History and the Player’s Account. Details of Plays purchased by a Player for Draw-Based Games Played Interactively will be available to that Player for up to 180 days on the iDTV Interface.
• (4) In the event that a Player wishes to obtain a complete record of his Transaction History and/or his Game History for a period not exceeding three hundred (300) days, he should contact the Interactive Contact Centre and, as soon as is reasonably practicable, the Company shall provide him with the same.

(L) Expiry of Debit Card

In the event that a Player’s debit card expires, the Company will use its reasonable endeavours to return the Player’s Unutilised Funds to his bank (or building society) account. If the Company is unable to return the Player’s Unutilised Funds, the Company shall use its reasonable endeavours to alert the Player of this and the Player should, in these circumstances, contact the Interactive Contact Centre in order to arrange an alternative appropriate means for the Company to return his Unutilised Funds.

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6. General

• (A) Provision and use of Equipment

  • (1) Players and Prospective Players need to provide all equipment and technology necessary to access the Interactive System and play the Games. Failure to provide all necessary equipment and technology may prevent a Player or Prospective Player from being able to open an Account, play Games or access certain information that is available via the Site, the iDTV Interface or a Player’s Mobile.
  • (2) There is no guarantee that a Mobile Request will be received by the Company, or that a Short Message Confirmation will be received by a Player. If a Short Message Confirmation is not received by a Player that Player is responsible for accessing the "My Account" section on the Site or the "My Lottery Account" section of the iDTV Interface and checking whether his Selection has been entered into the draw.

• (B) US/Other Jurisdictions

  Players agree that playing the Games whilst located within the United States and any other jurisdiction in which it is unlawful to play the Games is strictly prohibited and that no Prize shall be paid to any Player in respect of any Games played whilst the Player was located within the United States or any such other jurisdiction. The Company has the right to terminate a Player’s Account and refuse any and all current or future Plays by him or access by him to the Interactive System if the Company suspects or knows that he has played the Games whilst located within the United States or any such other jurisdiction in which it is unlawful to play the Games. This clause shall not apply to TryGames.

• (C) Use of Content

  • (1) For the avoidance of doubt, the Company is the owner or licensee of all the copyright, trade marks and other intellectual property rights in, to and in respect of the Site, the iDTV Interface and/or the Interactive System (including, without limitation, the content of any of the foregoing), and the Games and any Short Message that the Company sends to a Player, and neither Players nor Prospective Players shall acquire any rights therein. Players and Prospective Players acknowledge and agree that they are only permitted to use the Site, the iDTV Interface and the Interactive System and play the Games as expressly set out in these Terms and Conditions, the applicable Game Rules and Game Procedures and any Game Specific Rules or on the Game Details Screen.
  • (2) Prospective Players and Players agree that the Site and the iDTV Interface and the Games are for their own personal, non-commercial use.
  • (3) Prospective Players and Players may not:
    • (a) copy, disclose, transmit or otherwise make available or remove or alter any material available on the Site and/or the iDTV Interface;
    • (b) reverse engineer or decompile (whether in whole or in part) any software used in connection with the Site and/or the iDTV Interface, and/or the provision of the Games (except to the extent expressly permitted by applicable law); or
    • (c) remove, obscure or change any copyright, trade mark or other intellectual property right notices contained in any material obtained from the Site and/or the iDTV Interface or as a result of playing the Games.

• (D) Warranties and Indemnities

  • (1) Each Prospective Player and Player warrants that they will only use their Account, play the Games and use the Site, the iDTV Interface and/or the Interactive System in accordance with these Terms and Conditions and in an appropriate and lawful manner and, by way of example, that they shall not in connection with using their Account, playing the Games or using the Site, the iDTV Interface and/or the Interactive System (and shall not authorise or permit any other party to):
    • (a) receive, access or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) or otherwise objectionable or unlawful; or
    • (b) knowingly or recklessly transmit any content (including, without limit, viruses) through the Site, the iDTV Interface and/or the Interactive System which shall cause, or be likely to cause, detriment or harm, in any degree, to computer systems owned by the Company or others; or
    • (c) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, "junk mail" of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to inhibit others from playing the Games or using the Site, the iDTV Interface and/or the Interactive System or any other website, or which is otherwise likely to damage the reputation or business of the Company or of any third party.
  • (2) Each Player and Prospective Player agrees to indemnify the Company against any costs, losses, damages and expenses which the Company may suffer or incur arising out of or in relation to any claim, legal proceeding or demand made by any third party due to or arising out of that Player’s or Prospective Player’s wrongful or negligent use of his Account, playing of the Games, access to the Site, the iDTV Interface and/or the Interactive System, or breach by that Player or Prospective Player of these Terms and Conditions.

• (E) General

  • (1) Any person who plays a Try Game or who purchases a Play or submits a Play for validation or who claims a Prize in whatever capacity agrees to be bound by the provisions of any applicable legislation, the provisions of these Terms and Conditions, the Game Rules, the Game Procedures and any Game Specific Rules (all of which may be amended from time to time) and any other statements or explanations issued from time to time by the Company in respect of the relevant Game.
  • (2) Each Prize winner is deemed to acknowledge that, if and to the extent that the Company is legally obliged to provide a third party with details of any Prize claimed by or on behalf of, or paid to the Prize winner, the Company shall be entitled to do so.
  • (3) References to statutory provisions shall be construed as references to those provisions as respectively replaced, amended or re-enacted from time to time and shall include any provisions of which they are re-enactments (whether with or without modification) and any subordinate legislation made under such provisions.
  • (4) Where the context so requires, in these Terms and Conditions, the neuter gender shall include the feminine or masculine gender and vice versa, the feminine gender shall include the masculine gender and vice-versa and the singular shall include the plural and vice-versa.
  • (5) The invalidity or unenforceability of any term of, or any right arising pursuant to, these Terms and Conditions shall not affect the validity or enforceability of the remaining terms or rights.
  • (6) Players and Prospective Players may not assign or otherwise transfer (in whole or in part) their obligations under these Terms and Conditions. Any breach of the prohibition on assignment or transfer may result in the use of a Player’s or a Prospective Player’s Account, the provision of the Games and/or access to the Site, the iDTV Interface and/or the Interactive System being terminated by the Company forthwith. The Company may assign or otherwise transfer these Terms and Conditions in whole or in part to any third party at its sole discretion.
  • (7) The Commission is an intended beneficiary of these Terms and Conditions and may enforce any term of these Terms and Conditions under the terms of the Contracts (Rights of Third Parties) Act 1999.
  • (8) Except in the case of any assignment or transfer of these Terms and Conditions by the Company or as set out in Clause 6(E)(7) above, a person who is not a party to these Terms and Conditions has no rights under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any provision of these Terms and Conditions.
  • (9) Each Player and Prospective Player agrees that when he contacts the Interactive Contact Centre, he will supply any Games-Related Information required by the Company.

• (F) Liability

  • (1) Nothing in these Terms and Conditions shall exclude or limit any person’s liability (a) for fraud; (b) for death or personal injury caused by its negligence (as defined in section 1 of the Unfair Contract Terms Act 1977); (c) for any breach of the terms implied by section 12 Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or (d) which it is not lawfully permitted to exclude or limit.
  • (2) Players and Prospective Players acknowledge and agree that in accepting these Terms and Conditions they do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether or not such person is a party to these Terms and Conditions).
  • (3) In the event of a failure or malfunction of the Interactive System, which impacts upon the Player limits detailed in Clause 5(B)(5) above and which has a material adverse effect on any Player, the Company shall either:
    • (a) refund to the affected Player the sums paid by that Player in purchasing Plays above that Player’s limit and recover any Prizes paid into that Player’s Account in respect of those Plays; or
    • (b) refund to the affected Player the sums paid by that Player in purchasing Plays above that Player’s limit, net of any Prizes paid into that Player’s Account in respect of those Plays.

      The Company may decide which of (a) or (b) above shall apply.

  • (4) Without prejudice to Clauses 6(F)(1) and 6(F)(3) above, the Company shall not in any circumstances be liable for any loss of whatever nature, including, without limitation, loss of profits, indirect, special or consequential loss, suffered or incurred by any Player or Prospective Player, any holder or owner of a Play, any Claimant or any other person arising from the withdrawal of any Game or from the participation or non-participation of any person in any Game, including the loss, for whatever reason, of the chance to participate in such Game. In particular, but without prejudice to the generality of the foregoing, the Company shall not be liable to any person:
    • (a) for any event beyond the Company’s reasonable control including, but without limitation, any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest, power cut and/or failure or obstruction of any network, broadcasting or telecommunications service;
    • (b) for the failure of, or damage or destruction to, or any errors caused by the computer systems or records of the Company or any third party (including, without limitation, the Site, the iDTV Interface, the Interactive System and/or the Central Computer System), or any part of any of the foregoing;
    • (c) for delays, losses, errors or omissions in or made by the postal or other delivery service or by the banking system;
    • (d) for any other action or event which prevents or hinders the issue of a valid Play;
    • (e) for the refusal to sell a Play to any person or to allow any person to play a Game;
    • (f) for any losses caused by Players or Prospective Players including misuse or unauthorised use of Passwords or Mobiles, money lost by playing the Games and failure or malfunction of the equipment or technology of the Player or his internet service provider, interactive television provider or Mobile Network operator.

• (G) Decisions of the Company Binding

  The exercise by the Company of any discretion contained in these Terms and Conditions shall be final and binding.

• (H) Law

  These Terms and Conditions and the rights and obligations of the Company, Prospective Players and Players set out herein shall be governed by and construed in all respects in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Contact Numbers & Addresses

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7. Privacy Policy

This Privacy Policy applies to all personal information collected by Camelot Group plc ("the Company") or submitted by you via the National Lottery website at www.national-lottery.co.uk ("Site"), via the iDTV interface and/or the Interactive Contact Centre. The Company reserves the right to update this Privacy Policy from time to time. If changes are made to this Privacy Policy you will be notified via a link to the Privacy Policy on the homepage of the Site. By using the Site, iDTV Interface and/or the Interactive Contact Centre you acknowledge that you have read and accept the terms of this Privacy Policy and you consent to the use of your personal information as set out in this Privacy Policy.

• Your Information
• Disclosing Information
• Cookies
• Company
• Personal Data
• Security

Your Information

The Company may collect and use your personal information in order to register you as a subscriber to and/or player of lottery games, to administer any subscription and/or on-line accounts you have with the Company (including, if you have provided the Company with debit card details, checking that you are entitled to use that debit card and that you have sufficient funds to play the lottery games), to provide lottery services and games via the Site, iDTV Interface and/or via your mobile telephone, to enter you into National Lottery games, to contact you by post, email or telephone should you win, to ask you to confirm/amend the information we hold on you, to provide you with a user name and, in certain circumstances, an authentication code, to ask your views on the service offered by the Company and to enhance market research and promote the Company’s services and games. The Company may also use your personal information to personalise marketing or other notifications to you. In providing your personal data, you consent to being contacted by the Company (by post, e-mail or telephone) in relation to all matters and to the Company processing your personal information for the above purposes.

The information collected about you by the Company may include: your name, user name and password, bank account details, answers to security questions, debit card details, your address, driving licence information, email address, telephone number, date of birth together with details about your playing habits and transaction and game history relating to playing of lottery games. Please note that not all of this information is mandatory.

The Company will obtain most of your personal information during the registration process and/or when a subscription is set up for you or assigned to you but will also collect your personal information each time you use the Site and/or iDTV Interface, and each time you undertake a transaction or play games on the Site, via the iDTV Interface and/or via your mobile telephone for the purposes specified in the second paragraph above. In addition, the Company may collect dynamic or static internet protocol addresses when sending HTML e-mails to you.

If you have indicated to such effect, you agree that the Company may from time to time send you information and promotional material in connection with its goods and services, which may be of interest to you. Should you no longer wish to receive such information and material, you should write to the Company Secretary of the Company at the address set out at the bottom of this page.

Disclosing Information

The Company may share your personal information with third parties (for example, banks for the operation of your on-line account, for the purpose of answering questions about your on-line account, authentication agencies for the purpose of checking your identity and entitlement to use any debit card you register/try to register on your account, agencies for the purpose of administering and managing your subscriptions and on-line account etc) and, if you have consented, with actual or prospective business partners for marketing or business development purposes.

If you have consented to the Company granting access to your personal information to selected third parties, you consent to their processing your personal information for the purposes of providing details of other products or services. Processing of your personal information by any third party will be in accordance with the privacy practices of that third party. The Company will not sell your personal information to third parties.

Your personal information may be transferred to countries outside the European Economic Area which may not have laws which offer similar protection to that offered to you under the Data Protection Act 1998 (the "Act") and you consent to such transfer and to the processing of your personal information in such countries.

Cookies

A computer "cookie" is a small piece of information that is stored by your browser on your computer’s hard drive or temporarily in your computer’s memory. The Company uses temporary cookies to identify your current session when you make another request in the same session. These cookies are not stored permanently on your computer’s hard drive and are erased when you close your browser. The Company also uses cookies permanently stored on your hard drive to track play habits in order to better target online advertising on other Internet sites and to prevent surveys from being presented more than once. An explanation of this is given below.

Most browsers will usually allow you to change the settings of your browser so that it does not accept cookies but if you do this it may impair the operation of the Site. Learn more about cookies, or read the procedures to turn off cookies within your browser.

Information about web site usage and visitors to the Site is shared with reputable third parties (which are carefully selected by the Company) for the purpose of targeting our Internet advertisements on other sites. To do this, we use tracking technology, provided by our advertising partners to help manage our online advertising. This technology allows the Company’s third party advertising partners to recognise a browser’s permanent cookie when a browser visits the Site. As mentioned above, you are always free to decline these cookies if your browser permits. The cookies allow us to learn which ads bring users to the Site. No personal data such as your name, address, telephone number or email address is collected by, or shared with, the Company’s third party advertising partners. The information collected through the tracking technology is not directly attributable to you, it is simply aggregated so that the Company can learn who its most effective advertising partners are. When this information is used by our ad serving companies, such usage will be in accordance with the privacy practices of those companies. Read more information about our ad serving companies or your choices about not having this anonymous information used, using the link above.

Permanent cookies are also used by some of our survey providers solely for tracking whether a user has been invited to participate in surveys before, and for tracking the answers. Our survey providers do not make any individuals’ personal data available to third parties and/or unauthorised individuals or organisations. They do not sell lists or generate any third-party revenue from list or contact data that is collected through any online survey. Find out more information about our survey provider or for your choices about not having this anonymous information used, using the link above.

Company

The Company is regulated by the National Lottery Commission who may require the Company to transfer your personal information to them for use by the National Lottery Commission or any other person in connection with the operation of the National Lottery or any constituent lottery or any lottery ancillary activity (as defined in the licence granted to the Company by the National Lottery Commission under section 5 of the National Lottery etc Act 1993) or to comply with any legal obligation.

Personal Data

The Company will retain your personal information for as long as is necessary to comply with the permitted purposes and to comply with our legal and regulatory requirements. In the event that you close any on-line account, or terminate (or the Company terminates) or fail to renew any subscription you have with the Company, your personal information may be archived but may also still be accessible.

Security

The Company will take steps (including having the Site independently tested and audited) to ensure that your personal information is not disclosed accidentally or processed for any other purpose than those described in this Privacy Policy. In addition, the Company has put in place encryption controls to seek to ensure that the processing by the Company of your personal information is secure so as to prevent unauthorised access. Transactions utilising your bank account details and debit card details will be protected by firewalls with a view to ensuring the security of such details.

In accordance with the Act, you may access all of your personal information that has been provided to the company and request details of any third parties with whom the company has shared your personal information by writing to the Company Secretary of the company at the following address: Tolpits Lane, Watford, WD18 9RN. You may correct factual errors in your personal information by sending us a request detailing the error. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access to your information or making the requested alterations.

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If you are opening an account to play National Lottery games interactively then the following Terms and Conditions and Rules will apply:

• INTERACTIVE ACCOUNT TERMS AND CONDITIONS
  Version: 9 Date: 12th February 2008
• RULES FOR INTERACTIVE INSTANT WIN GAMES
  Version: 6 Date: 12th February 2008
• RULES FOR DRAW-BASED GAMES PLAYED INTERACTIVELY
  Version: 7 Date: 12th February 2008

If you are playing National Lottery games at retailers or by Subscription, then the following Terms and Conditions and Rules will apply:

• RULES FOR DRAW-BASED GAMES PLAYED AT RETAILERS OR BY SUBSCRIPTION
  Version: 11 Date: 10th December 2007

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RULES FOR INTERACTIVE INSTANT WIN GAMES
SIXTH EDITION EFFECTIVE 12th February 2008

The National Lottery, Tolpits Lane, Watford WD18 9RN

© National Lottery Commission 2008

(Please address all enquiries to Camelot Group plc)

A copy of these Game Rules, the Privacy Policy, the Terms and Conditions, the Game Procedures and any Game Specific Rules may be obtained by telephoning the Interactive Contact Centre on 0845 278 8000 (calls charged at the local rate) or by writing to the National Lottery, PO Box 1010, Liverpool L70 1NL or by accessing the National Lottery website with the following URL:- www.national-lottery.co.uk.

1. Introduction
2. Definitions
3. Status of these Rules
4. Interactive Instant Win Games
5. Miscellaneous

1. Introduction

These Rules for Interactive Instant Win Games ("Rules") apply to all Interactive Instant Win Games. The Company will issue Game Procedures for each individual Interactive Instant Win Game. The Company may also issue Game Specific Rules for a particular Interactive Instant Win Game. By playing the Interactive Instant Win Games, Players agree to be bound by these Rules, the Terms and Conditions, the relevant Game Procedures and Game Specific Rules and the Privacy Policy. All capitalised terms are defined in Rule 2 below.

The Interactive Instant Win Games are lotteries which form part of the National Lottery.

The Pay to Play Interactive Instant Win Games are only available to play once a Player has successfully undertaken Full Registration and has accepted the Interactive Account Terms and Conditions and these Rules. Try Games are only available to play once a Player or Prospective Player has successfully undertaken Full Registartion or Try Game Registration and has accepted the Interactive Account Terms and Conditions and these Rules.

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2. Definitions

(A) Definitions

Unless the context clearly indicates otherwise, the following words and terms shall have the following meaning:

‘2004 Act’

means the Horserace Betting and Olympic Act 2004.

‘Account’

means a Player’s or Prospective Player’s notional account maintained on the Interactive System.

‘Act’

means The National Lottery etc. Act 1993 as amended.

‘Claimant’

means a Player who submits a claim for a prize payment within the applicable claim period.

‘Claimed Play’

means a Play in respect of which a claim for a Prize is made in accordance with these Rules.

‘Commission’

means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.

‘Company’

means Camelot Group plc, a company registered in England and Wales, whose registered office is at Tolpits Lane, Watford, Hertfordshire, WD18 9RN.

‘Full Registration’

means the process of successfully registering as a Player by opening an Account and providing all required information including debit card details.

‘Game Details Screen’

means the screen on the Site displaying details of a particular Interactive Instant Win Game and/or Try Game.

‘Game History’

means the information held by the Company relating to Pay to Play Games played by a Player, including the outcome of each Play.

‘Game Procedures’

means any procedures or conditions (including, without limit, the relevant name for an Interactive Instant Win Game, how a prize is won, Prize Structure and Play Style) issued by the Company in addition to these Rules and the Terms and Conditions which apply only to a particular Interactive Instant Win Game and which are identified by the Company as Game Procedures.

‘Game Specific Rules’

means any rules or conditions issued by the Company in addition to or in substitution for these Rules, which apply only to a particular Interactive Instant Win Game and which are identified by the Company as Game Specific Rules.

‘Games-Related Information’

means the Player’s Transaction History, Game History and any information the Company requires a Player or Prospective Player to submit to it via the Interactive System before providing that Player or Prospective Player with access to the Interactive Instant Win Games which may include, without limitation, the Player’s or Prospective Player’s name, user name, Password, debit card details, Security Information, address details, Identification Information, email address, date of birth and gender.

‘High Tier Prize’

means a Prize of which the value is in excess of £5,000.

‘Identification Information’

means information used to establish the identity of a Player or Prospective Player, including information required by the Company to verify the authenticity of that information. Such information could include any element of the Games-Related Information and, in the case of a Claimant, that Player’s or Prospective Player’s passport, driver’s licence and utility bills.

‘Instant Win Game Play Window’

means the screen on the Site via which a Player or Prospective Player plays an Interactive Instant Win Game.

‘Interactive Contact Centre’

means the Company’s customer services helpline, contact details of which are set out in the "Contact Us" section of the Site.

‘Interactive Instant Win Game’

means a Pay to Play Game or a Try Game.

‘Interactive System’

means the system (accessible via the Site) established and operated by the Company for the purpose of registering Players and Prospective Players, administering Accounts, facilitating Plays, holding Games-Related Information and paying Prizes.

‘Low Tier Prize’

means a prize of up to (and including) £500.

‘Medium Tier Prize’

means a prize of between £501 and £5,000 (inclusive).

‘Minor’

means a person who has not reached the age of 16 years.

‘National Lottery’

has the meaning set out in the Act.

‘National Lottery Distribution Fund’

has the meaning set out in the Act.

‘Olympic Lottery Distribution Fund’

has the meaning set out in the 2004 Act.

‘Password’

means the alpha-numeric identifier used by a Player or a Prospective Player to identify himself when accessing and using the Interactive System.

‘Pay to Play Game’

means a National Lottery instant win game which can be played by Players via the Site in which the Player has a chance to win a Prize.

‘Play’

means an entry into a Pay to Play Game in accordance with the Play Style for that Pay to Play Game.

‘Play Number’

means the number displayed at the foot of the Instant Win Game Play Window which is unique to and which identifies a particular Play and which is recorded in the Interactive System.

‘Play Style’

means the method of interactive participation in an Interactive Instant Win Game by a Player or Prospective Player as specified in Rule 4(D)(1).

‘Play Symbol’ and ‘Caption’

means the symbol and (if appropriate) the caption that appears in the Instant Win Game Play Window. The symbols for individual Interactive Instant Win Games will be specified in the applicable Game Procedures.

‘Play Validation Requirements’

means the Company’s Play validation requirements set out or referred to in these Rules as such validation requirements may be amended by the Company from time to time.

‘Player’

means a person who has successfully completed Full Registration and who is eligible to purchase Plays via his Account and whose Account has not been terminated, cancelled, suspended or closed.

‘Player History Screens’

means the screens devoted to the display of a Player’s Transaction History and, in relation to Pay to Play Games only, the Player’s Game History accessed via the "My Account" section of the Site.

‘Privacy Policy’

means the policy established by the Company in respect of the use and storage of a Players’ and a Prospective Players’ personal information (including Games-Related Information), as such policy may be amended from time to time.

‘Prize’

means a prize won by a Player in a Pay to Play Game.

‘Prize Claim Form’

means the printed form issued by the Company which a Player may be required to complete and submit to be eligible to claim certain Prizes in accordance with these Rules.

‘Prize Structure’

means the number, value and odds of winning Prizes for an individual Interactive Instant Win Game and the prize tiers within an Interactive Instant Win Game and the chances of winning a Prize in each tier in an individual Interactive Instant Win Game as determined by the Company and as specified in the Game Procedures.

‘Prospective Player’

means an individual who has completed Try Game Registration.

‘Regional Centre’

means a National Lottery office designated as a regional centre by the Company.

‘Site’

means the website with the URL www.national-lottery.co.uk.

‘Terms and Conditions’

means the Interactive Account Terms and Conditions.

‘Token’

means a token loaded into a Player’s Account by the Company for that Player to play Pay to Play Games without charge to the Player, including any tokens representing Prizes.

‘Transaction History’

means the financial information relating to a Player’s use of his Account.

‘Try Game’

means a National Lottery instant win game which is available free of charge via the Site to Players and Prospective Players who have completed Try Game Registration and for which there are no Prizes.

‘Try Game Registration’

means the process by which an individual becomes eligible to play Try Games (but not Pay to play Games) by successfully opening an Account but not providing debit card details.

‘Valid Winning Play’

means a winning Play which meets all the Play Validation Requirements.

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3. Status of these Rules

• (A) These Rules, the Terms and Conditions, the Privacy Policy, the applicable Game Procedures, Game Specific Rules and the statements and explanations appearing on the applicable Game Details Screen set forth the full extent of the obligations and liabilities of the Company to Players and Prospective Players of the Interactive Instant Win Games.
• (B) To the extent of any conflict or inconsistency, the order of precedence for these Rules, the Terms and Conditions, the applicable Game Procedures and the statements and explanations appearing on the applicable Game Details Screen shall be in descending order as follows:
  • (a) the applicable Game Procedures;
  • (b) the applicable Game Specific Rules;
  • (c) these Rules;
  • (d) the Terms and Conditions (excluding, for this purpose, the Privacy Policy);
  • (e) the statements and explanations appearing on the applicable Game Details Screen;
  • (f) the Privacy Policy.
• (C) The Company may change these Rules, the Terms and Conditions and/or the Game Procedures and/or the Game Specific Rules for any and/or all of the Interactive Instant Win Games at any time. Such changes shall be applicable to prior Interactive Instant Win Games so far as they relate to claim and Prize payment procedures. Such changes shall be binding on Players and/or Prospective Players will take effect immediately on posting of the revised Rules, the Terms and Conditions and/or the Game Procedures and/or the Game Specific Rules on the Site, or on notification to Players and/or Prospective Players by email or by post that such changes have taken place (whichever takes place sooner). Players and Prospective Players hereby agree that they will be bound by such changes when they next claim a Prize or on the next occasion they play the Interactive Instant Win Games or access their Account following the changes taking place whichever is the sooner.

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4. Interactive Instant Win Games

• (A) Sale of Interactive Instant Win Game Plays

  Each Play is to be sold by the Company for the price stated in the relevant Game Procedures provided however that nothing in these Rules or the Terms and Conditions shall prevent the Company issuing Tokens to Players or Prospective Players without charge in connection with promotional activity for the National Lottery.

• (B) Try Games

  A Prospective Player or Player who plays a Try Game shall not be entitled to any Prize in respect of that Try Game.

• (C) Play Purchase and Prize Restrictions

  • (1) There shall be no general right for any person to purchase a Play. Subject to Rules 4(C)(3) and (4) no Play may be purchased by or Prize paid to:
    • (a) any Minor whether acting on his own behalf or on behalf of another person;
    • (b) directors and employees of the Company or the Commission;
    • (c) specified employees of such key contractors and sub-contractors to the Company as may be specified from time to time by the Commission;
    • (d) personal partners and persons who are, to some extent, maintained by one of any of the persons referred to in Rules 4(C)(1)(b) and (c) above, if living in the same household as any such person;
    • (e) any person who has an Account the status of which prohibits them from playing the Interactive Instant Win Games or receiving a Prize (including, without limitation, a person whose Account has been suspended or terminated);
    • (f) any person who is not permitted to play the Interactive Instant Win Games in the jurisdiction in which they are located;
    • (g) any person who does not meet the criteria set out in Clause 4(A)(1) of the Terms and Conditions;
    • (h) such other persons or category of persons as the Company and the Commission may agree from time to time.
  • (2) If, notwithstanding Rule 4(C)(1) above, a Prize is paid to a person not permitted by that Rule to be paid a Prize, such Prize shall be repayable by that person to the Company upon demand.
  • (3) The Company may, in its sole discretion, limit the Plays playable by, or refuse to sell Plays to, any person or persons without giving reasons, but which may include circumstances in which, in its view, that person or persons is or are playing in a manner which it deems to be interfering with other Players’ or Prospective Players’ reasonable access to Interactive Instant Win Games. The Company may also, in its sole discretion limit the number of Try Games playable by a Player or Prospective Player. Limits imposed under this Rule 4(C)(3) shall be notified to the Player or Prospective Player affected in an appropriate manner by the Company, including, but not limited to, by inclusion in the Service Guide.
  • (4) A Player may impose limits on the amount he spends on Pay to Play Games or which Pay to Play Games he plays by accessing the "My Account" section of the Site.
  • (5) An employee of the Company shall, with the written consent of the Commission, be able to purchase Plays for the purpose only of testing the processes through which Accounts are operated. Such consent may be granted subject to such terms and conditions as the Commission shall determine including, but without limitation, a prohibition on any employee of the Company or the Company benefiting from any prize that such purchase wins.

• (D) Play Style of an Interactive Instant Win Game

  • (1) The Play Style for each Interactive Instant Win Game is that indicated on the Site and in the relevant Game Procedures and the Game Details Screen for that Interactive Instant Win Game.
  • (2) No Player shall enter into any agreement for the issue of a Play or Plays (or for the giving of a Prize) otherwise than in accordance with these Rules, the Terms and Conditions and any applicable Game Procedures and/or Game Specific Rules.

• (E) Outcome Determination

  • (1) In registering to open an Account and play the Interactive Instant Win Games, Players acknowledge that the Interactive Instant Win Games are games of chance, that the outcome of a Play in the case of any of the Interactive Instant Win Games is pre-determined by the Interactive System at the point of purchase of a Play, and that playing the Interactive Instant Win Games does not involve the exercise of any skill or judgment by a Player.
  • (2) Players acknowledge that, in the case of the Interactive Instant Win Games, the Interactive System distributes Plays based on the probabilities within the Prize Structure and not from a limited pool or range of Plays. The chances of winning at each Prize level in an Interactive Instant Win Game are exactly the same for each Play in that Interactive Instant Win Game and such chances of winning are not affected by previous Plays or the number of Prizes previously paid in respect of that Interactive Instant Win Game.
  • (3) Players and Prospective Players acknowledge that Try Games are games of chance the outcome of which is pre-determined by the Interactive System at the commencement of play and that Try Games do not involve the exercise of any skill or judgement and outcomes are based on probabilities within the Prize Structure and not from a limited pool.

• (F) Game Procedures

  The Game Procedures for each Interactive Instant Win Game shall contain at least the following information:

  • (a) the name of the relevant Interactive Instant Win Game;
  • (b) price per Play;
  • (c) Play Style;
  • (d) Play Symbols and Captions (if appropriate);
  • (e) Prize Structure;
  • (f) approximate odds of winning each category of Prize; and
  • (g) method of determining Prize winners.

• (G) Incomplete Games

  Subject to 4 (H) (3) in the event that a Play for a Pay to Play Game is purchased by a Player but is not completed, that Play may be played out to completion automatically by the Interactive System on behalf of that Player no earlier than seven (7) days and later than sixty (60) days from the point of purchase. A Pay to Play Game is considered complete when its outcome status indicates whether or not a Prize has been won. Any Prize won pursuant to this Rule 4(G), and any claims for any such Prize, shall be subject to the provisions relating to Low, Medium and High Tier Prizes (as appropriate) as contained in Rules 4(L) and 4(M) below.

• (H) Game Termination

  • (1) The Company may at any time announce the closing date for an individual Interactive Instant Win Game.
  • (2) Such announcement shall be made by way of notices to be displayed on the Site for the period from the date of the announcement of the date of closing of the Interactive Instant Win Game up to the closing time. Each such notice shall clearly show the name of the relevant Interactive Instant Win Game, its closing date and the date by which the Prize claims in the relevant Interactive Instant Win Game shall be made. The Company may, in exceptional circumstances, close an individual Interactive Instant Win Game without giving prior notice.
  • (3) On closure of an Interactive Instant Win Game any Games purchased by a Player but not completed will be played out to completion automatically by the Interactive System.

• (I) Release of Information About Winners

  Save for the purposes of publicising unclaimed Prizes or as is required by law, the Company may not publicise any details of any Prize winner that might enable that Prize winner to be identified without the prior written consent of that person.

• (J) Play Validation Requirements

  • (1) Before a Prize may be paid on any Claimed Play, it must be validated according to the Play Validation Requirements. The Company’s decision as to whether or not the Claimed Play is a Valid Winning Play shall be final and binding. Without prejudice to the generality of the foregoing:
    • (a) the Company shall declare a Claimed Play invalid, and accordingly shall not pay any Prize, if:
      • (i) the Claimed Play is the result of an act perpetrated by the Claimant or other person which was intended to increase the chances of that Claimant or person winning a Prize in the Interactive Instant Win Game above those enjoyed by other Players of the Interactive Instant Win Game, or to increase that Prize; or
      • (ii) the Claimed Play is counterfeit, has been forged in whole or in part or fails to pass the Company’s confidential validation and security tests; or
      • (iii) the claim in respect of the Claimed Play is not received by the Company by the deadline set by the Company or within the timescale applicable to the particular Interactive Instant Win Game; or
      • (iv) the Play Number of a Claimed Play does not appear on the Company’s official records of Valid Winning Plays or the relevant Prize in relation to the Valid Winning Play with that Play Number has been paid previously; or
      • (v) the details associated with the Play Number of a Claimed Play do not match the Company’s official records of that Play Number; or
      • (vi) the Company reasonably believes that a Claimed Play was purchased by a member of any of the classes of individuals listed in Rule 4(C)(1).
    • (b) the Company may at its discretion declare a Claimed Play invalid and accordingly shall not be obliged to pay any Prize if:
      • (i) the Company reasonably believes that the person claiming the Prize is not the holder of the relevant Account or his duly authorised representative or that the information provided by the person claiming the Prize is incomplete or has been altered or tampered with; or
      • (ii) the Claimed Play has not been issued or sold by the Company; or
      • (iii) the Play Symbols and Captions, Play Number or any other unique feature of the Claimed Play do not correspond precisely with those on the Interactive System in respect of the Interactive Instant Win Game to which the Claimed Play relates and/or the Claimed Play is defective, in whole or in part; or
      • (iv) the outcome of a Play as displayed on the Instant Win Game Play Window is inconsistent with the result of that Play as predetermined by the Interactive System; or
      • (v) the distribution, frequency or amounts of Prizes materially differ from that set out in the Prize Structure for a particular Interactive Instant Win Game.
  • (2) A Claimant shall be entitled to claim only the Prize(s) for which the Valid Winning Play is eligible and not any other Prize or any otherwise unclaimed Prize in the particular Interactive Instant Win Game.
  • (3) The Company reserves the right to withhold payment of any Prize until it is entirely satisfied as to the validity of any Claimed Play and the good faith of the Claimant, and reserves the right to call for proof of entitlement to a Prize (including, without limit, Identification Information, proof of identity and capacity to claim) and to recover a Prize already incorrectly paid into a Player’s Account.
  • (4) The Company reserves the right to photograph any Claimant for security purposes.

• (K) Responsibility for Plays

  • (1) Each Player is responsible for the safe custody of any information required to make a claim on a particular Play (including, without limitation, the relevant Play Number). Failure by a Player to produce sufficient Identification Information on claiming a Prize will result in refusal by the Company to pay the Prize.
  • (2) Each Player is responsible for claiming and checking that he receives the full value of the Prize to which he is entitled.

• (L) Prize Claim Period

  • (1) Subject to Rules 4(M)(2)(a) and 4(M)(2)(b) below, Prizes must be claimed no later than 23.00 hours on the one hundred and eightieth (180th) day after the day on which the relevant Play was purchased.
  • (2) If a Prize is claimed in person, any relevant completed Prize Claim Form and sufficient information required to authenticate the Claimant as the holder of the particular Account containing the record of the relevant Play must be received by the Company at any Regional Centre within the period set out in Rule 4(L)(1).
  • (3) Any Prize not claimed within the period set out in Rule 4(L)(1) will be forfeited and the relevant Prize will be transferred to the National Lottery Distribution Fund or the Olympic Lottery Distribution Fund, as the case may be.

• (M) Prize Payment

  • (1) Each Player’s eligibility to win a Prize is subject to the Play Validation Requirements.
• (2) Subject to Rule 4(M)(1) above and the other provisions of these Rules:
  • (a) A non-cash prize will be made available to the Player in accordance with the applicable Game Specific Rules.
  • (b) A Low Tier Prize will be placed directly into a Player’s Account at the conclusion of the relevant Play.
  • (c)
    • (i) Subject to Rule 4(M)(2)(c)(ii) below, a Player may direct the Company at any time before 23.00 hours on the one hundred and eightieth (180th) day after the day on which the relevant Play was purchased to place a Medium Tier Prize into the relevant Player’s bank (or building society) account via the debit card details which are held by the Company on the Interactive System in respect of that Player.
    • (ii) If a Player does not so direct the Company before the sixtieth (60th) day after the day on which the relevant Play was purchased, the Company will place such Medium Tier Prize directly into the relevant Player’s bank (or building society) account, via the debit card details which are held by the Company on the Interactive System in respect of the Player, sixty (60) days after the relevant Play was purchased. If the Company is unable to so place such Medium Tier Prize directly into the Player’s bank (or building society) account, the Company will attempt to invite the Player to claim his prize before the expiry of the 180 day period referred to in Rule 4(M)(2)(c)(i) above by contacting the Player. The methods used by the Company to contact the Player shall be each of email, first class post, and the telephone. To contact the Player, the Company will use the details that are held by the Company on the Interactive System in respect of that Player.
    • (iii) A Player will need to claim a High Tier Prize by contacting the Interactive Contact Centre and quoting the Play Number. Claims for High Tier Prizes of or worth more than £50,000 must be made in person and shall be paid only at a Regional Centre. The Company reserves the right, at its reasonable discretion, to require claims for High Tier Prizes of or worth between £5,000 and £50,000 to be made in person and for such prizes to be paid at a Regional Centre.
• (3) In the event that a single Play contains multiple winning Plays, the Prize amounts shall be added together for the purpose of calculating the total Prize payment amount for the relevant Play and shall be paid in accordance with the Prize payment arrangement specified above.

(N) Use of Prize Claim Forms

• (1) Notwithstanding the provisions of Rule 4(M)(2) above, the Company requires the completion of a Prize Claim Form for any High Tier Prize and reserves the right, at its reasonable discretion, to require the completion of a Prize Claim Form for Low Tier Prizes and Medium Tier Prizes. Prize Claim Forms are available from the Interactive Contact Centre.
• (2) A Prize Claim Form must be completed in the name of, and signed by, the holder of the relevant Account and be accompanied by such Identification Information as is required by the Company to prove that they are the sole holder of the Account containing the record of the relevant Valid Winning Play.
• (3) The Company may refuse to process for payment any Prize Claim Form which is incomplete.
• (4) If a Claimant is unable to complete a Prize Claim Form due to legal, physical or other disability, a duly authorised representative of the Claimant may complete and sign a Prize Claim Form on his/her behalf. The Prize Claim Form must state the name of the Claimant and the representative and describe the status of the signatory, if not the Claimant. The Company reserves the right to request evidence of the capacity of a representative to claim.
• (5) If the person signing the Prize Claim Form is a personal representative of the estate of a deceased winner, that person shall submit with the Prize Claim Form letters of administration or grant of probate showing that appointment or such other documentation as the Company shall in its discretion deem sufficient properly to establish such representative’s entitlement to receive the relevant Prize or Prizes.
• (6) Payment of the Prize to the person shown on the Prize Claim Form as the Claimant or his/her duly authorised representative shall fully and effectively discharge the Company, its officers, employees, representatives, contractors and any person, firm or company authorised by the Company to pay Prizes from any further liability for payment of that Prize.
• (7) A person who signs a Prize Claim Form shall be deemed to have represented that he is lawfully entitled to the winning Prize and that the information contained therein is accurate and complete, and shall indemnify the Company against any costs, losses, damages and expenses which the Company may suffer or incur with respect to the Play or delivery of the Prize as a result of any misrepresentation.
• (8) In the event of any inconsistency in the information submitted on the Prize Claim Form and/or shown on the Account or for any other reason at its absolute discretion, the Company may investigate and withhold all winnings which may be due to the Claimant (or may make a payment into court) until such time as the Claimant satisfies the Company that he is the proper person to whom the Prize should be paid.

(O) Payment to Prize Winners in Person and/or by Mail

• (1) The Company reserves the right to make payment of Prizes to Players by cheque or other approved instrument. In this event, a Prize of £50,000 or less will be posted (at the Player’s risk, in accordance with the Company’s procedures) to the Player’s address as stored in the Interactive System or as otherwise agreed between the Company and the Player. The Company also reserves the right at its discretion to require a Player to attend at a Regional Centre to claim their Prize.
• (2) The Player is responsible, where applicable, for claiming a Prize and the protection of the Identification Information that enables the payment of a Prize.
• (3) The Company shall not be responsible or liable to any person claiming a Prize which has been paid to a person who assumed the identity of the holder of the relevant Account and who obtained sufficient information about them to impersonate the rightful holder of that Account.
• (4) In the event that the Company, in its absolute discretion, believes that the Claimant is not lawfully entitled to payment of a Prize or that a Prize has been paid into a Player’s Account in circumstances where the Company decides, in accordance with Rule 5(D)(3) below, that the Claimed Play is invalid or the Interactive Instant Win Game is defective, it shall be entitled to withhold payment of the Prize or recover a Prize already paid into a Player’s Account (where applicable) pending the outcome of all appropriate checks and enquiries. Once the appropriate checks and enquiries have satisfied the Company, in its absolute discretion, that the Claimant is lawfully entitled to payment of the relevant Prize, it shall credit the amount of such Prize to the Player’s Account.

(P) Payment to Persons Under a Legal Disability

• (1) The Company will make payment to the duly authorised representative of a person under legal or other disability.
• (2) The Company may apply to a court of competent jurisdiction to determine the lawful payee in any particular case.
• (3) Save as provided in Rule 4(P)(1), the right of any person to a Prize shall not be assignable.

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5. Miscellaneous

• (A) Use of Content

  • (1) For the avoidance of doubt, the Company is the owner or licensee of the copyright, trade marks and other intellectual property rights in, to and in respect of the Site (including, without limitation, its content), and the Interactive Instant Win Games, and Players or Prospective Players acquire no rights therein. Players and Prospective Players acknowledge and agree that they are only permitted to use the Site and play the Interactive Instant Win Games as expressly set out in these Rules, the Terms and Conditions, the applicable Game Procedures and Game Specific Rules or on the Game Details Screen.
  • (2) Players and Prospective Players agree that the Site and the Interactive Instant Win Games are for their own personal, non-commercial use only on a single device capable of accessing the Interactive System (including any device which can access the Internet).
  • (3) Players and Prospective Players may not:
    • (a) copy, disclose, transmit or otherwise make available or remove or alter any material available on the Site;
    • (b) reverse engineer or decompile (whether in whole or in part) any software used in connection with the Site and/or the provision of the Interactive Instant Win Games (except to the extent expressly permitted by applicable law); or
    • (c) remove, obscure or change any copyright, trade mark or other intellectual property right notices contained in any material obtained from the Site or as a result of playing the Interactive Instant Win Games.

• (B) Warranties and Indemnities

  • (1) Each Player and Prospective Players warrants that they will only use their Account, play the Interactive Instant Win Games and use the Interactive System in accordance with these Rules and in an appropriate and lawful manner and, by way of example, that they shall not in connection with using their Account, playing the Interactive Instant Win Games or using the Interactive System (and shall not authorise or permit any other party to):
    • (a) receive, access or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) or otherwise objectionable or unlawful; or
    • (b) knowingly or recklessly transmit any content (including, without limit, viruses) through the Interactive System which shall cause, or be likely to cause, detriment or harm, in any degree, to computer systems owned by the Company or others; or
    • (c) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, "junk mail" of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to inhibit others from playing the Interactive Instant Win Games or using the Site or any other website, or which is otherwise likely to damage the reputation or business of the Company or of any third party.
  • (2) Each Player and Prospective Player agrees to indemnify the Company against any costs, losses, damages and expenses which the Company may suffer or incur arising out of or in relation to any claim, legal proceeding or demand made by any third party due to or arising out of use of a Player’s or Prospective Player’s Account, playing of the Interactive Instant Win Games, access to the Site, or breach by that Player of these Rules.

• (C) General

  • (1) Any person who purchases a Play or submits a Play for validation or who claims a Prize in whatever capacity, agrees to be bound by the provisions of the Act, any Regulation made thereunder, the provisions of these Rules, the Terms and Conditions, as amended from time to time, the Game Procedures and Game Specific Rules (all of which may be amended from time to time) and any other statements or explanations issued from time to time by the Company in respect of the relevant Interactive Instant Win Game.
  • (2) Each Prize winner is deemed to acknowledge that, if and to the extent that the Company is legally obliged to provide a third party with details of any Prize claimed by or on behalf of, or paid to the Prize winner, the Company shall be entitled to do so.
  • (3) References to statutory provisions shall be construed as references to those provisions as respectively replaced, amended or re-enacted from time to time and shall include any provisions of which they are re-enactments (whether with or without modification) and any subordinate legislation made under such provisions.
  • (4) Where the context so requires, in these Rules, the neuter gender shall include the feminine or masculine gender and vice versa, the feminine gender shall include the masculine gender and vice-versa and the singular shall include the plural and vice-versa.
  • (5) The invalidity or unenforceability of any term of, or any right arising pursuant to, these Rules shall not affect the validity or enforceability of the remaining terms or rights.
  • (6) Save as provided in Rule 4(P)(1) Players or Prospective Players may not assign (in whole or in part) their obligations under these Rules. Any breach of the prohibition on assignment may result in the use of a Player’s or Prospective Player’s Account, the provision of Interactive Instant Win Games and/or access to the Interactive System being terminated by the Company forthwith. The Company may assign these Rules in whole or in part to any third party at its sole discretion.
  • (7) The Commission is an intended beneficiary of these Rules and may enforce any of these Rules under the terms of the Contracts (Rights of Third Parties) Act 1999.
  • (8) Except in the case of any assignment of these Rules by the Company or as set out in Rule 5(C)(7) above, a person who is not a party to these Rules has no rights under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any provision of these Rules.
  • (9) Each Player and Prospective Player’s agrees that when he contacts the Interactive Contact Centre, he will supply any Games-Related Information required by the Company.

• (D) Liability

  • (1) Nothing in these Rules shall exclude or limit any person’s liability for (a) fraud; (b) death or personal injury caused by its negligence (as defined in section 1 of the Unfair Contract Terms Act 1977); (c) any breach of the terms implied by section 12 Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or (d) any other liability which it is not lawfully permitted to exclude or limit.
  • (2) Players and Prospective Players acknowledge and agree that in accepting these Rules they do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether or not such person is a party to these Rules).
  • (3) Where instructed by the Commission, the Company shall, or in its discretion acting reasonably, the Company may declare that a Play, Claimed Play or Interactive Instant Win Game is defective. In such circumstances, all relevant Plays of that Interactive Instant Win Game and all relevant Prizes won shall be void and the Company shall either:
    • (a) give the affected Player an opportunity to play another Play of equivalent price; or
    • (b) refund to the affected Player the sums paid by that Player in purchasing the defective Play or Claimed Play.

    The Company may decide which of (a) or (b) above shall apply.

    Players do not have the right to cancel a Play and no refunds will be given in any circumstances.

  • (4) If the Company shall determine to its entire satisfaction after due and careful enquiry by it that the cancellation of a Play was wholly and directly the result of fraud, negligence or error by the Company then, if such Play would, but for that cancellation, have been a Valid Winning Play, the Company shall not reimburse the cost of the Play and the Company’s only liability shall be to pay an amount equal to that Prize to the person who would have been entitled to that Prize under these Rules but for such cancellation.
  • (5) Without prejudice to Rules 5(D)(1) and 5(D)(3) above, the Company shall not in any circumstances be liable for any loss of whatever nature, including, without limitation, loss of profits, indirect, special or consequential loss, suffered or incurred by any Player any holder or owner of a Play, any Prospective Player, any Claimant or any other person arising from the withdrawal of any Interactive Instant Win Game or from the participation or non-participation of any person in any Interactive Instant Win Game, including the loss, for whatever reason, of the chance to participate in such Interactive Instant Win Game. In particular, but without prejudice to the generality of the foregoing, the Company shall not be liable to any person:
    • (a) for any event beyond the Company’s reasonable control including, but without limitation, any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest, power cut and/or failure or obstruction of any network, broadcasting or telecommunications service;
    • (b) for the failure of, damage or destruction to, or any errors caused by the Company’s computer systems or records (including, without limitation, the Interactive System), or any part thereof;
    • (c) for delays, losses, errors or omissions in or made by the postal or other delivery service or by the banking system;
    • (d) for any other action or event which prevents or hinders the issue of a valid Play;
    • (e) for the refusal to sell a Play to any person in accordance with these Rules or to allow any person to play the Interactive Instant Win Games;
    • (f) for any losses caused by Players or Prospective Players including misuse or unauthorised use of Passwords, money lost by playing the Interactive Instant Win Games and failure or malfunction of the equipment or technology of the relevant Player or Prospective Players, or his internet service provider.

• (E) Decisions of the Company Binding

  • (1) The Company’s decision as to whether or not a Play is a Valid Winning Play or in respect of any other matter or dispute arising from the payment or awarding or non-payment or non-awarding of Prizes shall be final and binding upon all Players and any other person or persons having any interest in the matter or dispute.
  • (2) Without prejudice to Rules 5(D)(3) and Clause 6(F)(3) of the Terms and Conditions, following any decision made by the Company pursuant to Rule 5(E)(1), the Company may, solely at its option, reimburse the cost of the Play or replace the disputed Play with a Play of equivalent sales price for any current Interactive Instant Win Game. This shall be the Player’s sole and exclusive remedy, and such reimbursement or replacement shall fully discharge the Company from any liability in respect of such a dispute. The Company may withhold payment of a Prize and/or make an equivalent payment into court until any dispute has been resolved.

• (F) Law

  These Rules and the rights and obligations of the Company, Prospective Players and Players set out herein shall be governed by and construed in all respects in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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Contact Numbers & Addresses

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If you are opening an account to play National Lottery games interactively then the following Terms and Conditions and Rules will apply:

• INTERACTIVE ACCOUNT TERMS AND CONDITIONS
  Version: 9 Date: 12th February 2008
• RULES FOR INTERACTIVE INSTANT WIN GAMES
  Version: 6 Date: 12th February 2008
• RULES FOR DRAW-BASED GAMES PLAYED INTERACTIVELY
  Version: 7 Date: 12th February 2008

If you are playing National Lottery games at retailers or by Subscription, then the following Terms and Conditions and Rules will apply:

• RULES FOR DRAW-BASED GAMES PLAYED AT RETAILERS OR BY SUBSCRIPTION
  Version: 11 Date: 10th December 2007

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RULES FOR DRAW-BASED GAMES PLAYED INTERACTIVELY
SEVENTH EDITION EFFECTIVE 12th February 2008

The National Lottery, Tolpits Lane, Watford WD18 9RN

© National Lottery Commission 2008

(Please address all enquiries to Camelot Group plc)

A copy of these Rules, the Privacy Policy, the Terms and Conditions and the Game Procedures may be obtained by telephoning the Interactive Contact Centre on 0845 278 8000 (calls charged at the local rate) or by writing to the National Lottery, PO Box 1010, Liverpool L70 1NL or by accessing the National Lottery website with the following URL:- www.national-lottery.co.uk.

1. Introduction
2. Definitions
3. Status of these Rules
4. Draw-Based Games Played Interactively
5. Miscellaneous

1. Introduction

These Rules for Draw-Based Games Played Interactively ("Rules") apply to all Draw-Based Games Played Interactively. The Company will issue Game Procedures for each individual Draw-Based Game Played Interactively. By playing a Draw-Based Game Played Interactively, Players agree to be bound by these Rules, the Terms and Conditions, the relevant Game Procedures and the Privacy Policy.

The Draw-Based Games Played Interactively form part of the National Lottery and are only available to Play once a Player has successfully undertaken Full Registration and has accepted the Terms and Conditions.

These Rules do not apply to Draw-Based Games played by Subscription or otherwise than via the Interactive System, which are subject to the National Lottery Rules for Draw-Based Games Played at Retailers or by Subscription.

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2. Definitions

Unless the context clearly indicates otherwise, the following words and terms shall have the following meanings (capitalised terms used but not defined in the Rules shall have the meaning indicated in the Terms and Conditions):

‘Account’

means a Player’s notional account maintained on the Interactive System.

‘2004 Act’

means the Horserace Betting and Olympic Lottery Act 2004.

‘Act’

means The National Lottery etc. Act 1993 as amended.

‘Board’

means the area on an Interactive Play Slip in which a Player may enter his Selection to enter a Draw-Based Game Played Interactively.

‘Central Computer System’

means the computer systems operated by, or on behalf of, the Company from time to time which facilitate the playing of, and contain a record of all selections made in relation to, National Lottery games including, without limit, any Selections.

‘Claimant’

means a Player who submits a claim for a prize payment within the applicable claim period.

‘Claimed Play’

means a Play in respect of which a claim for a Prize is made in accordance with these Rules.

‘Commission’

means the National Lottery Commission, being the body established to regulate the National Lottery or such other body as may carry out such functions from time to time.

‘Company’

means Camelot Group plc, a company registered in England and Wales, whose registered office is at Tolpits Lane, Watford, Hertfordshire, WD18 9RN.

‘Day’

means any calendar day subject to the Company’s hours of operation for Draw-Based Games Played Interactively from time to time.

‘Draw’

means the process which culminates in the selection by the Company of a set of Winning Numbers for a National Lottery game on a random basis.

‘Draw-Based Game’

means a National Lottery game, the result of which is determined by a Draw and in which a Player’s Selection is recorded on the Central Computer System.

‘Draw-Based Game Played Interactively’

means a Draw-Based Game which can be played by Players via the Interactive System.

‘Draw Break’

means the point in time before a Draw at which no further Selections will be entered into a Draw and/or Game.

‘Draw Break Period’

means the period of time, commencing at and including Draw Break, during which Plays, in the Game to which the Draw Break relates, are unavailable.

‘Draw Day’

means the day of the week upon which the Draws for a particular Draw-Based Game occur.

‘Draw Procedures’

means the draw procedures to which any Draw shall be subject as determined by the Company from time to time.

‘Full Registration’

means the process of successfully registering as a Player by opening an Account and providing all required information including debit card details.

‘Game Procedures’

means any procedures or conditions (including, without limit, the relevant name of a Draw-Based Game Played Interactively, how a prize is won, Prize Structure and Play Style) issued by the Company in addition to these Rules and the Terms and Conditions which apply to a particular Draw-Based Game Played Interactively and which are identified by the Company as Game Procedures.

‘Games-Related Information’

means a Player’s Transaction History, Game History and any information the Company requires a Player to submit to it via the Interactive System before providing that Player with access to the Draw-Based Games Played Interactively which may include, without limitation, the Player’s name, user name, Password, Mobile Number, debit card details, Security Information, address details, Identification Information, email address, date of birth and gender.

‘High Tier Prize’

means a Prize of which the value is in excess of £5,000.

‘Identification Information’

means information used to establish the identity of a Player, including information required by the Company to verify the authenticity of that information. Such information could include any element of the Games-Related Information and, in the case of a Claimant, that Claimant’s passport, driver’s licence and utility bills.

‘iDTV Interface’

means the interface which is made available for Players to play Draw-Based Games via interactive television channels.

‘Interactive Contact Centre’

means the Company’s registration and customer services helpline, contact details of which are set out in the "Contact Us" section of the Site and the iDTV Interface.

‘Interactive Play Slip’

means the graphical representation of a play slip available on the Site and the iDTV Interface on which a Player may enter his Selection.

‘Interactive System’

means the system (accessible via the Site or the iDTV Interface) established and operated by the Company for the purpose of registering Players, administering Accounts, facilitating Plays, holding Games-Related Information and paying Prizes.

‘Low Tier Prize’

means a prize of up to (and including) £500.

‘Lucky Dip’

means a Play consisting of a set of numbers which, instead of being selected by a Player, are selected on a random basis by the Company’s Central Computer System on behalf of that Player.

‘Medium Tier Prize’

means a prize of between £501 and £5,000 (inclusive).

‘Minor’

means a person who has not reached the age of 16 years.

‘Mobile’

means a mobile phone that is capable of sending a