Help & contact us

Help is at hand

Before you get in touch, you may find what you’re looking for here. All of the information you need to help you play online is available on our website.

Need to make a complaint?

If you’re unhappy with the service provided by Camelot, please see our complaints page for information on our complaints procedure.

Report underage sales

If you suspect that a retailer is selling National Lottery tickets to anyone under 16, you can report them by calling 0345 3016216.

Our registration details: Camelot UK Lotteries Limited, Registered office: Tolpits Lane, Watford, Herts WD18 9RN, Registered in England and Wales No. 2822203

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