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How to claim

Won a prize? Congratulations! Here's how to claim it; whether you've played online or in-store.

Please remember that:

  • all draw game prizes must be claimed within 180 days after the day of the draw (unless you follow the procedure which allows you to claim within 7 days after the end of the claim period – see the relevant Rules for more information);
  • Instant Win prizes must be claimed within 180 days after the day you bought the Instant Win game;
  • Scratchcard prizes must be claimed within 180 days after the game closes.

More information about claim periods is set out in the relevant Rules linked to in the 'Further information' section below.

Any prizes not claimed within the relevant claim period will be forfeited.

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