Players' Guide

CONTACT

Find out more info

Ask your Retailer

National Lottery Line 0333 234 5050

Direct Debit Enquiries 0333 234 4433

Calls cost no more than calls to 01 and 02 numbers. If your phone tariff offers inclusive calls to landlines, calls to 03 numbers will be included on the same basis.

For general enquiries:

PO Box 251, Watford, WD18 9BR

For claims:

The National Lottery, PO Box 287, Watford WD18 9TT

Requesting a copy of the Players' Guide

You can request a copy by writing to us, or by calling The National Lottery Line.

Our regional centres

Watford (Allwyn Head Office)

Allwyn Entertainment Ltd, 37-39 Clarendon Road, Watford, United Kingdom, WD17 1JA.

Liverpool

The National Lottery, 5 Tiger Court, Kings Drive, Kings Business Park, Prescot, Knowsley, Liverpool, L34 1BH Tel: 0151 236 1796

Need some help?

Blind or low vision

We can provide some information in large print and Braille, and on spoken word cassette or CD.

Deaf or hard of hearing

Difficulty using the phone? Relay UK makes chatting to us easy. Visit relayuk.bt.com or download the app.

Welsh language

Welsh language versions of this leaflet, Games Rules and the EuroMillions and UK Millionaire Maker Games Procedures can be viewed at Welsh Retailers. You can also request copies by calling The National Lottery Line.

Players Guide February 2025