Players' Guide
HOW TO CHECK A WIN1
Check with the app
Use the ticket-scanning feature on our app to instantly see if you've won. Download for iOS or Android2.
Check online
Go to national-lottery.co.uk.
Ask a retailer
Most Terminals will make a win sound when your ticket is scanned, or show that you are a Winner on the Media Screen. Wait for your win receipt if you win on a Draw game. For Scratchcards you can ask for a reprint of the validation slip (except at Scratchcard only stores).
Give us a call
Want to speak to a real person? No problem. Call the National Lottery Line on 0333 234 5050.
1All Tickets and Scratchcards need to be validated before a prize can be paid.
2iPhone is a trademark of Apple Inc. Android is a trademark of Google Inc.