Players' Guide

HOW TO CHECK A WIN1

Check with the app

Use the ticket-scanning feature on our app to instantly see if you've won. Download for iOS or Android2.

Check online

Go to national-lottery.co.uk.

Ask a retailer

Most Terminals will make a win sound when your ticket is scanned, or show that you are a Winner on the Media Screen. Wait for your win receipt if you win on a Draw game. For Scratchcards you can ask for a reprint of the validation slip (except at Scratchcard only stores).

Give us a call

Want to speak to a real person? No problem. Call the National Lottery Line on 0333 234 5050.

1All Tickets and Scratchcards need to be validated before a prize can be paid.

2iPhone is a trademark of Apple Inc. Android is a trademark of Google Inc.

Please wait