We've got security covered, so your details are safe with us

Avoid lottery scams

Scammers may try to trick you into thinking you've won.


  • Don't pay money to anyone who claims you've won
  • Don't give your details to someone who contacts you unexpectedly
  • Don't select links in unsolicited emails - even if they use a real company's name or logo
  • If you (or your syndicate) didn't buy a ticket, there's no chance you've won

If you think you have been the victim of a scam, contact Action Fraud on 0300 123 2040.

Keep your details safe

Stay safe online by creating a secure password and protecting it.

  • Choose a password that's easy for you to remember but hard for others to guess
  • Create different passwords for all your online accounts
  • Keep your password private - don't share it with anyone or write it down
  • Change your password frequently

Contact us

If you think someone has accessed your National Lottery account, call us on 0333 234 44 33 immediately.

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